Doug Brunner Email & Phone Number

Atlanta, Ga, Us

Brentwood, Tennessee, United States - Remote

I foster relationships with senior executive leaders and stakeholders for a national Hospice & Home Health provider to identify opportunities where enterprise reporting solutions (Power BI, SQL, SSRS) can improve patient outcomes, quality, and operational efficiencies. Then I maintain and prioritize a requirements backlog, design mockups & prototypes, coordinate development and testing, and perform demonstrations and training for end users.

Covington, Ga - Remote

Managed a vendor and agile team to implement ServiceNow CMDB and ITIL processes to enhance network inventory and service delivery for a satellite company.

United States, Remote

Aligned business vision, product strategy and roadmap to guide development of new SaaS platform for Biobanking and Pharma industries to enhance biological specimen, clinical trials and lab workflows.

United States, Remote

Delivered pre-sales support, technical RFP responses and demonstrations of clinical trial management and biological specimen tracking software to win projects for large Pharma clients in the U.S. and U.K. Remained engaged with professional services to assist with scope, requirements analysis, showcases and training during delivery.

Indianapolis, Indiana Area

Performed analysis, implementations and validations of releases to enhance and maintain proprietary biological specimen tracking and lab services applications. Implemented, administrated and maintained business intelligence platform and developed reports and dashboards for clients and internal operations.

Indianapolis, Indiana Area

BioStorage Technologies, Inc. was acquired by Brooks Life Sciences in December 2015.

Indianapolis, Indiana Area

Temporary contract engagement at United Healthcare as a Business Analyst and Project Manager. Rolled out new performance management and time tracking system across the claims processing organization. - Demonstrated new system to Directors and staff of internal claims processing for fit/gap purposes- Led project teams to configure, deploy and train 12 global claims departments on new system

Fishers, Indiana

Led production implementations of COTS systems within Enterprise Technology Application Infrastructure & Development to support ITIL and PMO processes including Service Desk, Source Code Management, CMDB, Project Portfolio Management and Resource Management solutions.- Developed training materials, videos, FAQs and delivered over 30 live software training classes- Successfully adopted enterprise wide source code management process and tool to 300+ developers - Implemented a customized project portfolio and time tracking solution to 250+ project managers

Indianapolis, Indiana

Drove user adoption and prioritized features for this content search and organizer start-up.- Developed and published software demonstration videos of 4 products to drive subscriptions

Mason, Ohio

Designed online advertising software for media companies and trained sales to win customers.- Demonstrated SaaS solutions to prospects and trained sales team to demonstrate- Led voice-of-customer to elicit requirements and prioritize features for product releases- Led design, testing and launch of 3 new SaaS advertising products

Carmel, Indiana

Led a 3-person web development team to design a database driven web site application easily styled, replicated and customized per site to automate conversion of online searchable news and classifieds.

Plainfield, Indiana

Hired, trained and coached 10 sales personnel to achieve monthly revenue goals. Managed $2.5M annual budget and sales projections for two bi-weekly newspapers and niche publications.

Plainfield, Indiana

Grew revenue by developing face-to-face customer relationships and negotiating contract rates to place advertisements in 14 central Indiana newsprint and magazine publications.

Bachelor Of Arts - Ba, Business & Marketing

Master Certificate, Business Analysis