Doug Carlson Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Pro Bono Net is a nonprofit organization that works in close partnership with nonprofit legal organizations across the country to increase effectiveness through collaboration and tech innovation. With five major platforms serving a range of user segments, they are considered a trusted leader in this space.As CTO, completely overhauled technology, operations and product management at this tech-driven company, leading to significant cost savings, improved performance, and a more market-focused product mix. Advisor to CEO on strategy, sales and marketing, and financial issues. Leading the effort to position the organization for sustainable growth.

New York, Ny, Us

Teach for America is #69 on Forbes Lists of the 100 largest U.S. charities. This fast growing not-for-profit expanded from 5oo people nationwide at the start of this engagement to 2000 staff in 35 offices across the country, with an operating budget of $250 million. Guided the reengineering of internal operations for this rapidly expanding not-for-profit. Instrumental in the move from mostly manual processes in Human Resources and Finance to a fully automated ERP solution. Rationalized and optimized processes and communications across the organization, resulting in significant cost savings and the ability to scale to meet their high-growth needs.

New York, Ny, Us

Interim COO for Operative, a digital media software company. Identified and resolved strategic alignment issues and critical sales dependencies for this high growth firm. Established Portfolio Program Management to optimize activities. Revised a broad range of processes and improved communications.

With the success of our e-commerce development firm KStrat (below), many dot com startups came to us asking for our expertise in the form of consulting and interim management for their new companies. KStrat Ventures was formed as the vehicle to provide these services. It was later expanded to provide similar consulting for rapid-growth and turnaround situations.Provided interim COO/CIO/CTO management and management consulting for startup, rapid growth and turnaround environments. Provided guidance on tactical issues, including business setup, organizational design, operational and process improvement, technology strategy and project management, methodology development, logistics, fulfillment, and customer management.

For eight years, as Founding CEO and CTO, built and managed this award-winning e-commerce design and development firm, which became the industry leader in high-end online retailing. Planned the organization and service delivery model. Recruited and mentored the team. Created development methodology, established PMO, trained and managed project managers, oversaw all operations. Led the adoption and profitable utilization of emerging technologies for a range of clients. Identified and developed new business service areas, including infrastructure, business intelligence, online marketing, and venture services, as well as innovative products, applications and services.Acquiring company noted that we were “better managed than many publicly traded companies”.

Renaissance Consulting is a boutique management consulting and professional services firm that provides strategy, consulting, and operations services.• Restructured the IT department of KPMG Peat Marwick, transitioning them from older technologies and procedures to more active rapid development with newer technologies. Strong focus on cultural issues, training, project management, processes and methodology.• Led in-depth analysis of JP Morgan Securities Lending Operation to address profitability of division. Performed customer segmentation, activity-based costing, and technology review to identify cost drivers and high-margin activities. Developed action plan and recommendations for operations and infrastructure.• Resolved support and operations issues for Delta Consulting Group COO by revamping infrastructure, technology, procedures and support staffing. Resulted in smooth, reliable, cost-effective internal services.

Dublin 2, Ie

Provided consulting services to clients internationally. Internally, created and ran the internal applications development group for New York office. Directed the development of operations support, financial reporting and knowledge management systems. This group became the model for other regional support and development groups throughout Andersen.Client Projects: • Managed the Market Matching portion of the 100-person, two-year development of Switzerland’s electronic exchange SOFFEX (Swiss Options and Financial Futures Exchange). • Managed re-engineering and automation for the New Jersey Civil Courts System operations.

Mba, Business

Bachelor Of Applied Science (Basc), Engineering Mechanics

Certificate, Systems Analysis