Doug Carlson Email and Phone Number
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Results-oriented Senior Technology, Operations and Business Leader with a unique blend of management and technology skills in a range of industries.• Strategic Planning: Generated the strategic vision for numerous companies, guiding their transformation through change, growth, and quality improvement or to new business models. Identified new service opportunities and operational synergies. • Change Management and Organizational Redesign: Achieved turnarounds and process improvements for KPMG Peat Marwick’s IT group. Conducted complete review and restructuring of JPMorgan’s Securities Lending operation. Guided activities in merger of two manufacturing companies. Facilitated the rapid growth and expansion of high-end Design firm.• Operations and Process Improvement: In a range of industries, incorporated Best Practices and continuous improvement techniques to achieve efficiency and consistent high quality. As a venture partner, served as acting CIO or COO for four startup companies, quickly creating cost effective, efficient infrastructures and operations.• Technology Innovation: Led the conception, design and development of a wide range of innovative, award-winning technology products and services, such as financial systems for top Wall Street firms, cutting edge e-commerce applications for high end retailers, and Mobile applications for health care.• Leadership: Established successful, well respected technology firm. Grew company from startup to $20m in revenue, with smooth, rapid growth. Established track record of high customer satisfaction and retention, guiding firm to “Best of Breed” reputation. Created strong, empowered culture with zero employee turnover in the midst of a booming tech market.Key roles: COO, CTO, Director of Operations, Senior Consultant/StrategistIndustries: Financial Services, Professional Services, Healthcare, Retail, Publishing/News, eCommerce, Telecommunications
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Chief Operating OfficerMavi - Onmyway™ CommerceNew York, Ny, Us
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Chief Technology OfficerPro Bono Net 2013 - PresentNew York, Ny, UsPro Bono Net is a nonprofit organization that works in close partnership with nonprofit legal organizations across the country to increase effectiveness through collaboration and tech innovation. With five major platforms serving a range of user segments, they are considered a trusted leader in this space.As CTO, completely overhauled technology, operations and product management at this tech-driven company, leading to significant cost savings, improved performance, and a more market-focused product mix. Advisor to CEO on strategy, sales and marketing, and financial issues. Leading the effort to position the organization for sustainable growth. -
Management ConsultingTeach For America 2008 - 2012New York, Ny, UsTeach for America is #69 on Forbes Lists of the 100 largest U.S. charities. This fast growing not-for-profit expanded from 5oo people nationwide at the start of this engagement to 2000 staff in 35 offices across the country, with an operating budget of $250 million. Guided the reengineering of internal operations for this rapidly expanding not-for-profit. Instrumental in the move from mostly manual processes in Human Resources and Finance to a fully automated ERP solution. Rationalized and optimized processes and communications across the organization, resulting in significant cost savings and the ability to scale to meet their high-growth needs. -
Interim CooOperative 2008 - 2008New York, Ny, UsInterim COO for Operative, a digital media software company. Identified and resolved strategic alignment issues and critical sales dependencies for this high growth firm. Established Portfolio Program Management to optimize activities. Revised a broad range of processes and improved communications. -
PrincipalKstrat Ventures 2000 - 2007With the success of our e-commerce development firm KStrat (below), many dot com startups came to us asking for our expertise in the form of consulting and interim management for their new companies. KStrat Ventures was formed as the vehicle to provide these services. It was later expanded to provide similar consulting for rapid-growth and turnaround situations.Provided interim COO/CIO/CTO management and management consulting for startup, rapid growth and turnaround environments. Provided guidance on tactical issues, including business setup, organizational design, operational and process improvement, technology strategy and project management, methodology development, logistics, fulfillment, and customer management.
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Ceo, CtoKnowledge Strategies Apr 1994 - Mar 2002For eight years, as Founding CEO and CTO, built and managed this award-winning e-commerce design and development firm, which became the industry leader in high-end online retailing. Planned the organization and service delivery model. Recruited and mentored the team. Created development methodology, established PMO, trained and managed project managers, oversaw all operations. Led the adoption and profitable utilization of emerging technologies for a range of clients. Identified and developed new business service areas, including infrastructure, business intelligence, online marketing, and venture services, as well as innovative products, applications and services.Acquiring company noted that we were “better managed than many publicly traded companies”.
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Senior ManagerRenaissance Consulting Aug 1992 - Mar 1994Renaissance Consulting is a boutique management consulting and professional services firm that provides strategy, consulting, and operations services.• Restructured the IT department of KPMG Peat Marwick, transitioning them from older technologies and procedures to more active rapid development with newer technologies. Strong focus on cultural issues, training, project management, processes and methodology.• Led in-depth analysis of JP Morgan Securities Lending Operation to address profitability of division. Performed customer segmentation, activity-based costing, and technology review to identify cost drivers and high-margin activities. Developed action plan and recommendations for operations and infrastructure.• Resolved support and operations issues for Delta Consulting Group COO by revamping infrastructure, technology, procedures and support staffing. Resulted in smooth, reliable, cost-effective internal services. -
ManagerAndersen Consulting Jun 1988 - Aug 1992Dublin 2, IeProvided consulting services to clients internationally. Internally, created and ran the internal applications development group for New York office. Directed the development of operations support, financial reporting and knowledge management systems. This group became the model for other regional support and development groups throughout Andersen.Client Projects: • Managed the Market Matching portion of the 100-person, two-year development of Switzerland’s electronic exchange SOFFEX (Swiss Options and Financial Futures Exchange). • Managed re-engineering and automation for the New Jersey Civil Courts System operations.
Doug Carlson Skills
Doug Carlson Education Details
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Columbia Business SchoolBusiness -
Columbia University - Fu Foundation School Of Engineering And Applied ScienceEngineering Mechanics
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New York UniversitySystems Analysis
Frequently Asked Questions about Doug Carlson
What company does Doug Carlson work for?
Doug Carlson works for Mavi - Onmyway™ Commerce
What is Doug Carlson's role at the current company?
Doug Carlson's current role is Chief Operating Officer.
What is Doug Carlson's email address?
Doug Carlson's email address is dc****@****res.com
What schools did Doug Carlson attend?
Doug Carlson attended Columbia Business School, Columbia University - Fu Foundation School Of Engineering And Applied Science, New York University.
What skills is Doug Carlson known for?
Doug Carlson has skills like Start Ups, Strategic Planning, It Strategy, Change Management, E Commerce, Business Process Improvement, Mergers And Acquisitions, Restructuring, Professional Services, Financial Services, Management Consulting, Organizational Design.
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