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Doug Casterton Email & Phone Number
Workforce Optimisation Consultant
at
Right Time Right Place
1 work email found
@bglgroup.co.uk
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Workforce Optimisation Consultant
Location
Australia
Company size
Who is Doug Casterton? Overview
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Quick answer
Doug Casterton is listed as Workforce Optimisation Consultant at Right Time Right Place, a with 2 employees, based in Australia. AeroLeads shows a work email signal at bglgroup.co.uk and a matched LinkedIn profile for Doug Casterton.
Doug Casterton previously worked as Head of Operational Excellence at Getyourguide and CCW Europe Advisory Board at Ccw Europe. Doug Casterton holds Business Managment from Singapore Institute Of Management.
Company email context
Email format at Right Time Right Place
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{first}.{last}@bglgroup.co.uk
86% confidence
AeroLeads found 1 current-domain work email signal for Doug Casterton. Compare company email patterns before reaching out.
Profile bio
About Doug Casterton
After 3 incredible years at GetYourGuide in Berlin, I'm thrilled to share that my family and I are embarking on our next big adventure... we're relocating to Australia next year. Looking forward to connecting with my network in Australia and exploring new possibilities in the customer experience and workforce management space. I can be available for my next opportunity from May 2025 onwards.Up and coming Travel Plan: Australia (Sydney, Melbourne, Brisbane, Gold Coast): 24th February to 7th March Innovative Customer Care Leader with 20+ years of experience revolutionizing contact center operations through AI, Workforce Management, and cutting-edge technologies. Expertise in:• Customer Service SaaS Technology: CRM, Omni-Channel, ChatBot, Generative AI, workflow automation• BPO Vendor Management and optimization• Operational Intelligence & Data-driven decision making• Workforce Management (WFM)
Listed skills include Leadership, Writing, Consulting, Banking, and 35 others.
Current workplace
Doug Casterton's current company
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16 roles
Doug Casterton work experience
A career timeline built from the work history available for this profile.
Head Of Operational Excellence
Current- BPO Vendor Management.- Customer Care Platform & Applications- Workforce Management- Operational Intelligence & Reporting.- Customer Care Learning Experience
Jul 2021 - Present
Ccw Europe Advisory Board
Current
Jan 2024 - Present
Podcast Host & Blogger
Current
Feb 2023 - Present
Co-Founder
Feb 2022 - Feb 2023
Head Of Global Workforce Management
Nov 2019 - Jul 2021
Emea Chapter Lead & Executive Advisory Member
Oct 2020 - Mar 2021
Head Of Global Workforce Planning & Scheduling
Apr 2019 - Oct 2019
Head Of Tactical Planning & Real-Time
Oct 2016 - Apr 2019
Head Of Contact Centre Planning
Sep 2015 - Aug 2016
Resource Planning Manager
Nov 2012 - Aug 2015
Apr 2012 - Oct 2012
Director Of Professional Services
Oct 2011 - Mar 2012
Workforce Planning Manager
Oct 2002 - Oct 2010
Founder
Matrix Select Ltd
IT/Telecom Recruitment
Sep 2001 - Oct 2002
Sep 1999 - Sep 2001
1 education record
Doug Casterton education
-
Singapore Institute Of Management
FAQ
Frequently asked questions about Doug Casterton
Quick answers generated from the profile data available on this page.
What company does Doug Casterton work for?
Doug Casterton works for Right Time Right Place.
What is Doug Casterton's role at Right Time Right Place?
Doug Casterton is listed as Workforce Optimisation Consultant at Right Time Right Place.
What is Doug Casterton's email address?
AeroLeads has found 1 work email signal at @bglgroup.co.uk for Doug Casterton at Right Time Right Place.
Where is Doug Casterton based?
Doug Casterton is based in Australia while working with Right Time Right Place.
What companies has Doug Casterton worked for?
Doug Casterton has worked for Right Time Right Place, Getyourguide, Ccw Europe, Wewfm, and N26.
How can I contact Doug Casterton?
You can use AeroLeads to view verified contact signals for Doug Casterton at Right Time Right Place, including work email, phone, and LinkedIn data when available.
What schools did Doug Casterton attend?
Doug Casterton holds Business Managment from Singapore Institute Of Management.
What skills is Doug Casterton known for?
Doug Casterton is listed with skills including Leadership, Writing, Consulting, Banking, Social Media, Stakeholder Management, Public Speaking, and Employee Engagement.
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