Doug Charavay Email & Phone Number

Dayton, Oh, Us

Enon, Oh, Us

Contractor through TEK Systems, FTE as of November 2020. Company purchased by 7-11 May 2021.Supervised, mentored, & trained a team of Server/Storage administrators while providing operational support for Engineers/Architects/DBAs. Participated in cross-functional meetings & projects to provide infrastructure expertise and planning. Incident, Change, and Queue manager for ServiceNow assignment groups processing over 4000 tickets annually. Collaborated with IT and Business leadership to build & implement standardized processes with appropriate SLAs, expectable outcomes, and reportable metrics.

Fairfield, Oh, Us

Supervised, mentored, & trained interns, help desk technicians, and administrators. Designed, implemented, and maintained network, storage, and system solutions for 10 locations across the USA.

Dayton, Oh, Us

Managed the Information Technology department to ensure access to the network system by staff on a consistent basis. Met with directors and managers to identify technological needs and determine best method for meeting those needs. Identified unknown technological needs and equipment purchases/reassignments to meet those needs. Project Manager for Information Technology needs.

Dayton, Ohio, Us

Network & System Engineer/Administrator for a multi-building campus comprised of 10 buildings, 50+ servers, 200+ workstations, and 30+ mobile devices on a combined fiber (Cisco), copper (Cisco), and wireless (Ceragon) backbone. Administer/support Microsoft Server 2003-2012, SQL Server 2005-2012, & Exchange 2007 systems. Provide senior-level technical support to MIS Staff, other departments, and external customers.

Dayton, Ohio, Us

System Administrator of Trapeze and Transit Master Applications, associated databases, and hardware along with various other applications including: 15 Microsoft Server 2003-2008, 7 SQL Server 2005/2008 databases, and client applications installed throughout the organization.

Oversaw all aspects of IT department including strategic planning, information security, workstation and peripheral maintenance, and technical support. Administered MS Server 2000/2003 network (Active Directory/GPO) with MS SQL Server 2005 databases. Provided technical support and consulting services to company clients. Wrote new and updated existing Crystal reports. Wrote SQL scripts for extracting and updating databases.

Menlo Park, Ca, Us

Provided full Application Lifecycle Management of Tool Tracking Database System culminating in a full demonstration/training session for all users and management.

Oversaw all aspects of IT department including budgeting, equipment maintenance and planning, reporting, and technical support for five provider surgical practice with ten internal and five external users. System, database, and network administrator for MS Server 2000 and SQL Server 2000 based EHR (e-MDs) system. Wrote new and updated existing Crystal reports and SQL Scripts.

Arlington, Virginia, Us

Managed cross-functional teams as large as thirty soldiers and civilians. Managed multi-million dollar budgets. Taught soldier and medical skills. AHA BLS instructor. Worked with clinic management (Doctors and Nurses) to create and implement training plans. Cross-trained as Laboratory Technician, Medic, Nurse, Radiology Technician, and Medical Records Clerk.

Bs, Business, Management Information Systems

A.A.S., Electronics Engineering Technology