Doug Cloutier

Doug Cloutier Email and Phone Number

VP Customer Relationship Management - Guidant Global @ Guidant Global
Doug Cloutier's Location
Troy, Michigan, United States, United States
About Doug Cloutier

A leader and motivator of recruitment, sales and service delivery teams leveraging organizational strengths to drive unique value to customers. Experience with branch, regional and enterprise level mentoring and training within the contingent workforce arena. Applies critical and creative thinking skills to produce results for his team, his organization and his customers.Core competencies include:Innovation and Process ImprovementTraining and MentoringP&L ManagementOperational Efficiencies and Continuous ImprovementAchievements:Led team to 15% increase in revenue and profit in 2015 over prior yearCreated & Delivered New Hire Technical Recruiter Training resulting in improved on-boarding, production and retentionPiloted a regional on-boarding model for all contract/temporary hiring. Model was adopted nationally, increasing recruiting capacity and complianceCompleted Value Focused Selling class at Adecco UniversityOperational, Recruiting and Sales Support for 13 Cost Centers in the Midwest and NE generating $125M in revenue and $10M in Profit Annually in 2012Specialties: Classroom Technical Recruiter Training, New Hire Training, Sales Support, Financial and Operational Analysis, Quality Auditing, 1099/Independent Contractor Risk Mitigation

Doug Cloutier's Current Company Details
Guidant Global

Guidant Global

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VP Customer Relationship Management - Guidant Global
Doug Cloutier Work Experience Details
  • Guidant Global
    Vp Client Solutions
    Guidant Global Mar 2022 - Present
    London, Gb
    Responsible for managing a portfolio of MSP accounts with approximately $750M in annual spend across multiple geographies and industries.Solutions include contingent workforce, direct sourcing, IC management, and Services Procurement.Duties include:Program governance & relationshipsContinuous improvementMarket insights & innovationStrategic planningDrive strategic solutions and demand managementBusiness solutioning`
  • Acro Service Corp
    Vice President Sales Operations & Government Solutions
    Acro Service Corp Apr 2019 - Mar 2022
    Livonia, Michigan, Us
    • P&L responsibility for two Acro divisions (Professional Staffing & Government Solutions)• Manage a combined revenue of $180M• Oversee staff of 16, including operations, sales and account management• Responsible for managing profitable growth in Professional staffing market, including support of key customers and driving new business development• Responsible for managing MSP (Managed Staffing/Service Provider) operations for government sector• Support all fulfillment/recruitment operations including strategy and techniques• Oversee onboarding and employee relations activities to ensure compliance with customer regulations and employee engagement
  • Acro Service Corp
    Director Of Sales Operations
    Acro Service Corp Feb 2014 - Mar 2019
    Livonia, Michigan, Us
    • Lead, manage, coach and motivate sales team towards the achievement of agreed upon corporate goals, including account development and account penetration.• Increase revenue and gross profit by 8% Year over Year in 2018• Launched RPO practice in 2017, including overseeing RPO projects and offshore sourcing• Primary Point of Contact for 20+ House Accounts• Manage relationships with largest MSP partners including KOCG, Allegis, & TAPFIN• Manage relationship with Coretrust (Group Purchasing Organization)• Sold and Implemented new business with Ecolab, Textron and Apria Health among others• Review supplier quarterly scorecards for trends, best practices and potential process improvements• Develop and implement strategic sales plans to grow and service new and existing business • Escalation for customer related issues relating to fulfillment, invoicing and compliance• Assist with proposal writing for all major opportunities• Assist with the development of pricing for proposals
  • Adecco Engineering And Technical
    Regional Operations Manager
    Adecco Engineering And Technical 2005 - 2014
    Zurich, Zurich, Ch
    • Operational, Recruiting and Sales Support for 15 Cost Centers in the Midwest and Northeast generating $200M in revenue and $9.5M in Profit in 2013• P&L Management and oversight for assigned Cost Centers• Dotted line responsibility for 10 Branch/Area Managers, 16 Account Managers and 30 Recruiters• Responsible for all New Hire training within assigned branches• Helped develop and deliver a week long training class for all new hire Technical Recruiters for the entire E&T business line nationwide. Class has been delivered quarterly since July 2007, training approx 300 recruiters• Develop and deliver Quarterly Business Reviews for all key clients, including 3M, Dow Corning, Oakland Community College, SC Johnson, CVS and TRW Automotive• Generate weekly, monthly and quarterly sales and management reports for key clients and Adecco management• Project Manager / Subject Matter Expert for 1099/IC vetting, Per Diem, Exempt Status and Ex-Patriate assignments within assigned cost centers in conjunction with Tax, Risk, and Legal SME’s.• Conduct and review operational quality audits for all assigned cost centers to ensure compliance to corporate policy and procedures• Responsible for oversight of all payroll and invoicing for assigned cost centers• Acted as lead operational expert for implementation of TRW Automotive national account• Acting Branch Manager for Detroit Technical branch from June 2009 – January 2012 due to lack of Branch Manager on staff• Key account support including Google, TRW, Northwestern Mutual, SC Johnson, Smiths Medical among others• Utilized Smartsearch Applicant Tracking software, SalesForce, and MS Office
  • Adecco Engineering & Technical
    Branch Manager
    Adecco Engineering & Technical Jun 2001 - Apr 2005
    Manage a Technical Staffing Branch in Metro Detroit. $8M sales organization. Oversaw 2 sales assocaites and 4 technical recrutiers.
  • Dako
    Technical Recruiter
    Dako 1995 - 2001

Doug Cloutier Skills

Technical Recruiting Applicant Tracking Systems Recruiting Temporary Staffing Talent Acquisition Contract Recruitment Temporary Placement Training Management Human Resources Staffing Services Sales Operations Internet Recruiting Onboarding Hiring Sourcing Quality Auditing Sales Permanent Placement Coaching Executive Search Cold Calling Screening Resumes Process Improvement Staff Augmentation Project Management Employee Relations Vendor Management Payroll Operations Management Interviews College Recruiting Resume Writing Screening Benefits Negotiation Rpo Time Management Recruitment Advertising Job Fairs Performance Management Taleo Corporate Recruiting Sales Process Talent Management Employee Training Awesomeness Finance Candidate Generation Sales Management New Hire Orientations

Doug Cloutier Education Details

  • University Of Michigan
    University Of Michigan
    English & History

Frequently Asked Questions about Doug Cloutier

What company does Doug Cloutier work for?

Doug Cloutier works for Guidant Global

What is Doug Cloutier's role at the current company?

Doug Cloutier's current role is VP Customer Relationship Management - Guidant Global.

What is Doug Cloutier's email address?

Doug Cloutier's email address is do****@****orp.com

What is Doug Cloutier's direct phone number?

Doug Cloutier's direct phone number is +124834*****

What schools did Doug Cloutier attend?

Doug Cloutier attended University Of Michigan.

What skills is Doug Cloutier known for?

Doug Cloutier has skills like Technical Recruiting, Applicant Tracking Systems, Recruiting, Temporary Staffing, Talent Acquisition, Contract Recruitment, Temporary Placement, Training, Management, Human Resources, Staffing Services, Sales Operations.

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