Doug Dmytryka Email & Phone Number

Pompano Beach, Fl, Us

• Solve customer issues on site and remotely and provided working solutions• Created customer specific configurations and applications• Developed customer demos• Created and installed product demos for trade shows

• Responsible for resolving all technical issues for customers and partners in the Americas.• Developed custom IPTV solutions based on specific customer requirements and needs.• Provided technical input for RFI’s and RFP’s.• Worked directly with potential customers to set up and configure their IPTV network infrastructures.• Technical liaison between Development Engineers and US IPTV Product Management.• Tested, reviewed and qualified baseline (software) releases.• Created, installed and maintained product demos for trade shows and customer visits.• Installed and configured local IPTV sub-network which included VOD, multicast, web and boot servers.• Resolved MPEG, unicast (VOD) and multicast issues.

• Responsible for internal testing of all EAS programs and schedule compliance.• Characterized performance of products throughout the development cycle (prior to Engineering Release).• Evaluated alpha units to ensure that the released product did indeed meet the technical specification.• Designed and performed tests to quantify the effects of intra-product interference.• Validated software tools to be used by field service technicians.• Performed competitive analysis; interpreted and published results.

• Created and executed plans to evaluate new products for functionality, usability and reliability.• Designed and implemented Design Verification Tests (DVT).• Developed test suites and performed evaluation of Sensormatic's software products.• Established and implemented a Worldwide Quality Index.• Developed the initial functional modules for an automated, robotic tester. Created a database to interpret and archive all data collected with the tester. Developed a system to allow remote control of the tester and remote processing of the data.• Approved and verified the corrective action for all reported field quality issues worldwide and implemented an automated tracking system.• Managed and administered the manufacturing aspects of the Request for Modification process.

• Duties included obtaining, evaluating and qualifying all media.• Responsible for resolving all issues related to the heads, media and data channel.• Created, compiled and published media testing procedures.• Established reliable procedures for correlating test results with vendors.• Developed and published media specifications.

• Installed, evaluated and correlated product development pilot test line.• Developed and maintained an automated data collection system for test line.• Developed and evaluated product durability tests.• Member of ANSI Hard Disk and Hard Disk Drive Testing Committee