Doug Fortune Email & Phone Number

Pensacola, Florida, United States

Pensacola, Florida Area

Direct and supervise IT professional staff in their area of responsibility and specialization, manage divisional expenditures to the approved annual budget, develop divisional goals and objectives and perform division planning and research. Identify required hardware and software requirements for projects and efficient and effective day-to-day performance of County operations; evaluate hardware and software solutions and options; recommend the purchase of applicable hardware and software.Prepare a variety of technical documentation, procedures, standards, and/or reports regarding projects and applications; visit outlying sites to gather information and perform inspections.Monitor and maintain the availability and configuration of physical and virtual servers, including storage area networks, and network attached storage, applications, and/or related systems.Provide technical guidance, expertise, and support to subordinate staff and internal staff.Participate in the development of annual program objectives and performance measures.Primary Server Administrator for Microsoft Windows servers both physical and virtual using VMware ESXi 6.7 and vCenter Server.Primary Global Site Administrator for the commercial and government clouds for Office 365, Microsoft Teams, Azure, and Microsoft Sharepoint Online.Primary Administrator for the Storage Area Network (SAN) utilizing Nutanix, EMC, Dell, and IBM storage equipment.Configure and maintain Cisco Unified Computing System (UCS) data center server platforms. Primary Server Backup Administrator using Veeam Backup and Replication, Veritas BackupExec, and Tivoli Storage Manager software.Primary Administrator for ExaGrid Deduplication Backup Appliances.Antivirus Administrator using Falcon Crowdstrike and Sophos.Upgrade existing equipment and troubleshooting hardware and software problems.Manage Active Directory and create or modify Active Directory Policies.

Information Technology Division Manager at Escambia County Board of County Commissioners

Blue Springs, Mississippi

Build and configure Desktops and Laptops used for distribution to end users.Perform hardware and software maintenance on all computers at Toyota.Respond to emergency calls and written requests from users in a timely manner.Upgrade existing equipment and troubleshooting hardware and software problems.Serve as Third-Level Support for all software or hardware issues.

Corinth, Mississippi

Engineer with responsibilities of the Engine Test Cells used for testing Caterpillar Remanufactured Engines.Design tooling.Implement testing specs for New Product Introduction.Troubleshoot and maintain the iTest application software.

Corinth, Mississippi

Primary Admin for the Storage Area Network (SAN).Server Admin for Microsoft Windows 2003 servers both physical and virtual using VMware ESX.Network Admin for the Gigabit Infrastructures.Admin for Microsoft System Center Configuration Manager (SCCM) used for automated, unattended installation of new software, updates, and patches of existing software. Configure server backups and restore data using IBM Tivoli.Perform hardware maintenance on all IBM and Compaq Servers.Manage Active Directory and create or modify Active Directory Policies.Create and maintain all DNS entries and setup, configure, and manage DHCP.Primary Symantec Antivirus Administrator.Primary Admin to build and configure all Desktop and Laptop images used for distribution to end users.Train Agency IT support personnel on desktop builds, installations, and configurations of software.Serve as Third-Level Support for all software or hardware issues on computers.Manage all network printers to include configurations and firmware upgrades.Setup and troubleshoot issues with the Security video cameras and DVR.Setup new door access points by programming the badge readers to the access boards.Setup, configure, and deploy Hourly time-clocks and serve as an on-site technician when needed by the Kronos support staff to resolve hardware issues.Serve as the Server Room and Switch Closet Badge Access Coordinator.Perform the mandatory Sarbanes-Oxley (Sox) - Windows Technical Controls.Setup, configure, and manage World Wide Shipping software for UPS.Respond to emergency calls and written requests from users in a timely manner.Upgrade existing equipment and troubleshooting hardware and software problems.Provide daily information service functions to maintain a high state of readiness regarding network and server activity by performing proactive measures.

Corinth, Mississippi

Performed Lotus Notes software training for employees of the Caterpillar Remanufactured Products Group via the computer lab.Moved manual room reservations from handwritten documentation to a Lotus Notes resource database.Taught Performance and Development Process software training to all Salaried and Management employees of the Caterpillar Remanufactured Products Group.Taught Oracle Query Builder software training to several employees as needed on a one-on-one basis.Scheduled employees for team training and technical training.Updated team training matrixes and entered individual training records into each training file.Facilitated teams as an instructor on the ROPES course where employees develop their skills in teamwork, cooperation, communication, leadership, and problem solving.Served as a reserve Security Officer for the Corinth Facility as needed by the Security Team.

Corinth, Mississippi

Responsible for maintaining the Caterpillar Hourly and Salaried Selection Process Hiring Pool System.Administered the Caterpillar Inc. pre-employment tests.Conducted job interviews and performed new hire orientations.Handled garnishments, property clearances, verifications of employment, and performed various other Human Resources related duties as required.

Corinth, Mississippi

Served as a forklift operator and pulled new and remanufactured parts for use by the assembly lines.Loaded and unloaded the shuttle truck used to distribute parts from the warehouse to the remanufacturing facility.

Booneville, Mississippi

Served as the furnace operator responsible for setting heated zone temperatures, stabilizing conveyor speed, conducted quality checks using a micrometer, and loaded copper tubing onto the furnace.

0131 (Unit Diary Clerk)Performed personnel and general administrative duties utilizing manual and automated information systems to prepare documents. Maintain and retrieve personnel records. Typical duties included: auditing and making entries in individual service records; auditing service records for required entries and documentation; completion of various personnel and pay related forms and documents; researching proper unit diary entry requirements; reporting transactions into MCTFS via the unit diary; auditing and correcting feedback reports from systems; preparation of individual bond and allotment requests; and performing other duties pertaining to pay and personnel administration as required. Other duties and tasks performed overlapped those performed by administrative clerks, including preparation of naval correspondence and maintenance of correspondence files and directives. Deleted as a primary MOS effective 1 October 1999. Marines holding this MOS are assigned primary MOS 0121

Criminal Justice, Computer Science

Completion of 30 Semester Hours

Education record