General Manager
Retained upon acquisition of CourterCo, Inc., with three-year employment contract. Managed six branches across IN, KY and NC. Directed inside / outside sales, purchasing and operations. Monitored performance data and financial statements to promote improved sales, cost reductions, and service improvements. Led change management of former CourterCo operations to facilitate the integration of employees into Richelieu’s culture, philosophy, policies and procedures. Introduced CRM software into sales force. Further reduced costs by consolidating redundant operations.