Doug Hanson Email & Phone Number

Charlotte, NC, US

Dallas, TX, US

• Led a team of Enterprise Architects and Solution Architects in applying technology to meet business needs.
• Drove initiatives to reduce costs and outage risks through platform modernization and convergence
• Rolled out data and cloud strategies based on Microsoft Azure that integrate IoT and SaaS data sources
• Created an Architecture Review Board (ARB), standards, and governance process
• Wrote and reviewed SOWs and managed professional services / contractor resources
• Managed relationships with vendors, including reviewing contracts and license agreements

Southlake, Texas, US

• Built an IT Governance team, process, and supporting infrastructure that a Bain Consultant called “best in class”.
• Enforced reuse and adherence to industry best practices and enterprise technology standards covering Architecture, Engineering, Security, Infrastructure, Connectivity, Database, BI tools, and Data Warehousing
• Ensured quality, efficiency, system stability, and cost containment by leveraging TOGAF and COBIT frameworks
• Prevented liability exposure in the areas of PCI, PII, and data privacy
• Created a system that manages action items, sign-offs, project review documentation, exception requests, remediation plans, and the adoption of new technology standards
• Partnered with enterprise and application architects to drive consensus on technical solutions and roadmaps

Southlake, Texas, US

• Built technology centers-of-excellence to support a 1400-person development organization
• Led an organization that increased in size from 50 to 150 over a two-year period covering Architecture, Database, Infrastructure Development, Release Management, Data Architecture, Configuration Mgt., Data Content.
• Developed a services oriented architecture strategy
• Built an Oracle database to support the Airline and Global Distribution System (GDS) Ticketing applications
• Rescued and hardened Oracle databases (Customer Profiles, Trip Reservations) that were suffering from instability and poor performance

Southlake, Texas, US

• Built an Architecture team, an Infrastructure Development team, a Database team, and a team of Agile mentors in support of the Air Services development organization.
• Migrated the Air Shopping, Pricing, Schedules Display and Availability functions from TPF mainframes to open systems, initially on the HP Non-Stop platform, and eventually on Linux
• Designed and architected the Air Travel Shopping Engine (ATSE), which provides capabilities, such as calendar shopping and hundreds of itinerary options, that were infeasible on the mainframe
• Created one of the world’s most advanced Oracle installations which includes a fully Disaster Recovery compliant master RAC cluster that replicates data to multiple read-only RAC clusters that serve data to pools of.
• Developed infrastructure in support of the ATSE system, including event notifications, memory allocators, local disk cache for faster recovery, “snowball” deployment for faster implementations, metrics collection, and.
• Designed various shopping algorithms, including fare-led, schedule-led, and rules-led that were optimized to meet the needs of Travelocity, Travel Agents, and Airline customers

Southlake, Texas, US

• As Chief Architect for the WorldFare team, led the reduction of run-time costs through software performance engineering techniques
• Co-architected the "Fare Network Search" air shopping algorithm

US

• Developed and architected software systems, APIs, and application algorithms on the Apollo global travel distribution and reservation system
• Architected a system to host the inventory of multiple airlines
• Co-authored a company-wide computer security architecture
• Led the engineering and refactoring of software, resulting in savings millions of dollars in compute resources

Chicago, IL, US

• Redesigned and coded the North American Fare Quote system for shopping air travel, saving $40M in hardware costs and improving low-fare search efficacy
• Wrote various applications and algorithms, including first-available flight displays, route validation, a minimum connect time (MCT) validation utility, and a currency conversion utility that leveraged Banker's Selling.
• Became a software performance engineering (SPE) expert, saving millions by optimizing and simplifying code