Doug Heffner Email & Phone Number

Managing all aspects of a business from human resources to financial to sales. We have managed to more than double our sales in just over a year.

Fort Myers, Florida Area

Sold Molly Maid of Fort Myers in December of 2018.

Attending networking events Researching Industry LeadersTracking Industry TrendsParticipating in Industry Discussions

Florida

Brought my expertise in cross selling multiple solutions to a conglomerate in the Facilities Maintenance Industry. Focused on healthcare GPO’s, the hospitality industry, multi-family housing companies, and other growth areas for the organization. Collaborated with corporate personnel, many of our vendor partners, and outside sales representatives to determine best method for serving these industries.

Partnered with national chains, including Red Lobster restaurants, Applebee’s, Michaels Crafts and Wendy's, and built relationships with Mr. Handyman franchisees to perform work and maintain consistent delivery and services across company platform. Was able to utilize previous background and expertise in strategic sales, account management, working across functional department lines and sales management.

Implemented new sales processes, including sales goals, sales budgets and accountability to achieve desired results. Called on major accounts and new business opportunities in financial services, insurance, and healthcare industries, and sold on-line repositories of the client’s critical documents. Developed CUNA Mutual Group from $0 revenue to more than $1,000,000 in one year. Grew portfolio of ten accounts with zero-based revenue to more than $2,000,000 in seven months. Defined… Show more Implemented new sales processes, including sales goals, sales budgets and accountability to achieve desired results. Called on major accounts and new business opportunities in financial services, insurance, and healthcare industries, and sold on-line repositories of the client’s critical documents. Developed CUNA Mutual Group from $0 revenue to more than $1,000,000 in one year. Grew portfolio of ten accounts with zero-based revenue to more than $2,000,000 in seven months. Defined account-specific objectives, executing sales strategies and driving new sales initiatives. Built winning account strategies and growth plans for major corporate opportunities. Show less

Managed portfolio of ten accounts with revenue exceeding $9,000,000, including Best Buy and Bank of America. Defined account-specific objectives, executing sales strategy and driving new sales initiatives while continuing to show continued revenue growth.  Recognized as FedEx Kinko's Star Performer, 2005, and FedEx Kinko's Five-Star Sales Performer, 2006, top sales honor at company. Acted as member of FedEx Kinko's strategic account group advisory board, 2005-2006.  Built a… Show more Managed portfolio of ten accounts with revenue exceeding $9,000,000, including Best Buy and Bank of America. Defined account-specific objectives, executing sales strategy and driving new sales initiatives while continuing to show continued revenue growth.  Recognized as FedEx Kinko's Star Performer, 2005, and FedEx Kinko's Five-Star Sales Performer, 2006, top sales honor at company. Acted as member of FedEx Kinko's strategic account group advisory board, 2005-2006.  Built a national sign and banner program for major retailer, allowing them to roll out a new strategic initiative months earlier than expected Worked with Fortune 100 companies to outsource their in-house copy and print operations which allowed them to cut cost and free up personnel to focus on their core business. Show less

Greater Chicago Area

Managed unsold Moore accounts and explored business needs to develop solutions. Handpicked and mentored sales team of five, responsible for $7,000,000 portfolio. Communicated corporate objectives to sales team while defining and executing sales strategies and driving territory volume. Supported sales process while exceeding corporate P&L objectives.  Led fourth-most-profitable region out of 1,100 within company. Earned multiple Moore President's Club memberships. Recognized… Show more Managed unsold Moore accounts and explored business needs to develop solutions. Handpicked and mentored sales team of five, responsible for $7,000,000 portfolio. Communicated corporate objectives to sales team while defining and executing sales strategies and driving territory volume. Supported sales process while exceeding corporate P&L objectives.  Led fourth-most-profitable region out of 1,100 within company. Earned multiple Moore President's Club memberships. Recognized multiple times as Senior Account Executive of the Month as well as Moore Corporation World-Class Account Representative of the Year and Moore Corporation President's Club President.  Worked with a cross functional team to win an account away from our key competitor, ending a 21 year business relationship by listening to the needs of the client and providing solutions focused on flexibility and exceptional service. Show less

Mba, Business Management

Earned a MBA while working full time

Bachelor Of Arts (B.A.), Communication And Media Studies