Douglas Hendricks Email & Phone Number

• Launched start-up in the Pet Industry, OZZY & OSA, exceeded sales goals by 120% in the first six months.
• Led sourcing strategy development for both direct & indirect categories including IT and product sourcing roadmaps ensuring risk mitigation, reliable supply chains and enhanced competitiveness.
• Built strategic partnerships with leading manufacturers, securing exclusive products with favorable terms, eliminating industry standard requirements for brick-and-mortar stores and annual commitments.
• Successfully sourced 100% direct materials and product from Made in the USA certified suppliers utilizing FDA approved only materials as per OZZY & OSA’s company mission and charter to enhance the pet-owner bond by.
• Expanded industry presence and brand awareness by networking and partnering with key pet products experts and attending the essential industry trade shows, SuperZoo and The Global Pet Expo.

Marysville, Ohio, US

• Expanded the contract manufacturing organization’s capabilities, including for key and new regulated seasonal categories.
• Designed strategic sourcing and supply chain resiliency plans for 20+ external manufacturing sites with ~$550MM annual revenue, including organic fertilizers, grass seed, aerosols and plant foods.
• Developed global sourcing strategy for Hawthorne European Union launch, resulting in a $6.5MM revenue opportunity and 50+ new nutrient/fertilizer SKUs. Nominated for Excellence Award.
• Led optimization effort for Liquid Ferts outsourcing 164 SKUs/18MM gal and $7MM savings opportunity.
• Drove performance and compliance by transitioning 75+ SKUs (~$125MM revenue) to new external partners within the aerosols, natural & organic and liquid fertilizer categories.
• Improved “Milan” Shake & Feed Production by moving to external manufacturing resulting in $1.2MM savings, 8MM pound landfill diversion and formula efficiencies. Nominated for Excellence Award.

New York, NY, US

• Developed long term category strategy plans for the Mortgage and Commercial Banks with $950MM in annual spend. Analyzed market conditions including cost modeling, value analysis and risks to develop strategies aligned.
• Executed strategies and delivered results beyond cost savings including supplier rationalization, spend channel compliance and risk mitigation.
• Built category management strategies for tier 1 high-risk Mortgage categories including Valuations, Real Estate Owned and Property Preservation. Delivered improved oversight and risk reduction.
• Led first category wide sourcing Ariba project for Mortgage Banking Valuations combining requirements across Originations, Servicing and Default resulting in improved supply base, risk mitigation and spend compliance..
• Saved $7MM by sourcing global Optical Character Recognition technology platform to automate critical data storage, classification, and extraction for ~100MM sensitive paper documents.
• Partnered with Marketing and IT teams on the JPMC “My New Home App” mobile application for prospective mortgage clients. Forrester Mobile Banking Functionality Award. (Chase Mobility).

Marysville, Ohio, US

• Led procurement organization transformation, accountable for $1B SG&A indirect/services spend portfolio. Managed a 12-person centralized/embedded team, increased spend under management 45% under 18 months.
• Incorporated best practices, standardized processes, improved KPIs, saving targets and pipeline tracker.
• Established strategic category-level procurement leadership for the entire organization, including corporate operations, by collaborating with stakeholders and business leaders.
• Provided dependable, transparent RFI, RFQ, RFP, and strategic sourcing processes and methodologies.
• Rolled out innovative reverse auction bidding processes to accelerate cost reduction and value realization. Initial legal services event delivered $4MM annual savings. Earned Excellence Award
• Set or supported priorities for complex sourcing engagements across categories that included transportation, Marketing, IT, Legal, fleet, travel, temp labor, utilities, HR, facilities, and PCard/T&E cards.

Marysville, Ohio, US

Led team of procurement professionals in optimizing professional services spend, driving strategic sourcing initiatives, and delivering cost savings while ensuring alignment with organizational goals.

Marysville, Ohio, US

Developed and executed sourcing strategies for CAPEX, engineering, facilities, rolling stock, and fleet, negotiating contracts and ensuring cost-effective, timely sourcing to support operational excellence.

Columbus, OH, US

• Managed branded store concept category, including overseeing sourcing engagements and logistics. Collaborated with senior leadership on new brand visual development initiatives. Negotiated contracts, set performance.
• Expanded sourcing operations to China, India, Indonesia, and Mexico; manufactured products delivered $10MM+ cost savings.
• Partnered on new store fixtures program across A&F, Hollister, and a&f kids with Visual, Design and Construction departments. Led $48MM multi brand initiative for 1K stores, achieved $4MM in savings.
• Built Global Travel Management RFP inclusive of air, hotel, rental car, and travel management company.

New Albany, Ohio, US

Planned global development and production strategies for branded packaging including paper shopping bags, poly shopping bags, gift boxes, garment bags and hangers for 1,200 stores. Implemented programs for merchandise woven labels and price tickets.

New Albany, Ohio, US

Built strategies and executed sourcing plans for $12MM store fixtures program and store supplies, ensuring cost savings and on-time deliveries and installations.