Doug Herring Email and Phone Number
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I am a highly accomplished, senior-level Sales Leader who continues to build an extensive track record of success as a change agent taking the sales capabilities and performance of organizations of all sizes to new levels. With every leadership role I have taken on, I have proven that I am adept at partnering with leaders across all areas and levels to drive continuous improvement and build unified approaches to position companies for impressive growth within highly competitive markets. I am able to draw on my deep knowledge of lead generation, client management, sales, and other best practices to develop solutions to overcome challenges of all complexities. As a leader, I excel at building, training, and optimizing the performance of dynamic sales and client services teams that far exceed organizational and client expectations. I am driven by a passion for creating cultures that promote accountability, professional development, and teamwork as keys to achieving operational excellence. Some of the core strengths I bring to the table include:Senior-Level LeadershipSales ManagementBusiness DevelopmentB2B, B2C, & D2C Sales OperationsStrategic Planning & AnalysisCompetitive IntelligenceMarket Penetration & ExpansionLead Generation & AcquisitionSales Negotiation & ClosingEnterprise SolutionsClient RelationsAccount ManagementContinuous ImprovementTeam Building & LeadershipStaff Training & DevelopmentPerformance ManagementCross-Functional CollaborationCreative Problem-Solving
Renovo Home Partners
View- Website:
- renovohomepartners.com
- Employees:
- 82
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National Vice President Of Inside SalesRenovo Home PartnersPflugerville, Tx, Us
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Sr. Director Of Inside SalesComplete Solar Sep 2024 - PresentSan Ramon, California, Us• Led customer-facing teams to generate quality appointments for Complete Solar dealers, resulting in increased revenue.• Managed P&L, compensation plans, and operations to ensure team success and efficiency.• Spearheaded technology innovations to streamline processes and enhance team performance. -
Director Of Inside SalesSunpower Corporation Sep 2018 - PresentI currently act as the guiding force behind all inside sales operations executed by a skilled team of Solar Advisors delivering specialized services to support and maximize the performance of the company's dealer network and direct sales. Among my key contributions and achievements, I…Deliver the ongoing training, coaching, and mentorship that enables team members to excel. I have succeeded in increasing the productivity of each team member by an average of over 30%, with the team doubling sales each year. I am also proud to have led the group to establish over a dozen sales records, while building the inside sales organization to become the largest appointment setter for solar dealers in the nation.Recently embraced the challenge of additionally directing the Direct-to-Consumer (D2C) Inside Sales team. I played a key role in creating the new functions sales approach, operational framework, and team structure, while driving the group to penetrate and expand multiple new markets.Earned 2022 Presidents Club honors for Sales Excellence and won the Quarter 1 2023 Spotlight Award for Business Achievement.
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Sales LeaderFast Ramp/ Xdesk 2018 - Sep 2018I rapidly assembled a high-performance sales team, building the group from the group up with 90 days to position the company's award-winning portfolio of height adjustable desks for impressive growth within the market.
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Vice President, Client SolutionsInvenio Solutions Inc. Apr 2015 - Sep 2017Austin, Tx, UsAfter joining Invenio Solutions, Inc., I made a powerful impact on the performance of the 200+ member team of Sales, Support, and Sales Operations professionals managing the client portfolio of the Strategic Accounts Division. Clients included MSO (Cable, Phone, Internet) and SaaS or well as cloud-based providers, such as Verizon, Charter, and others. During this time, I…Continued to maximize returns from the company's highest revenue generating clients, achieving 40% YoY growth.Led the team to consistently achieve or exceed ambitious client targets, reaching as high as 170% over quota at times.Was regularly acknowledged by clients for employing "best sales" practices in all sales operations.Worked hand-in-hand with the Financial and Accounting teams to minimize costs and maximize bottom-line results. -
Director Of Outbound TelemarketingCharter Business Jul 2011 - Apr 2015Stamford, Ct, UsI was brought onboard as a senior leader managing outbound telesales to small/medium businesses (SMB), including the vendor partner efforts, with combined operations generating over $60MM in revenue annually. As such, I…Never failed to exceed sales plan targets all four years with the company, while becoming the first Inside Sales Leader to win Presidents Club Honors and Platinum Circle Honors in 2013, while directly competing with the field sales teams.Fostered synergy with Marketing, Finance, and other cross-functional teams to raise the bar for performance and achieve strong growth across all Charter business sales. -
Director Of Customer RelationsGridpoint, Inc. Apr 2010 - Jul 2011Reston, Va, UsI was recruited by a former client to play a key role in consolidating multiple business acquisitions within the clean energy and cloud-based energy software industry.I restructured, right-sized, and redistributed the company's Telesales and Customer Service functions, while introducing changes and new processes to substantially increase the efficiency of inside sales resources. -
Director Of Client Services- Microsoft/ IbmRainmaker Jul 2007 - Aug 2009Campbell, Ca, UsWith Rainmaker, I assumed full ownership of Profit & Loss, Client Acquisition, Contract Evaluation, Inside/Channel Sales, Lead & Demand Generation, and other functions, while optimizing the performance of on and offshore Client Services teams, over 50 employees combined across all sales programs. Over nearly two years, I consistently beat all sales targets, including regularly outpacing internal clients sales performance. -
Call Center Manager/ General ManagerTravis County Medical Society Mar 2005 - Jul 2007With the Travis County Medical Society, I directed a 30+ member Call Center team of Customer Support/Emergency Response Specialists providing key services for over 1K clients. As such, I accepted responsibility for Call Center Operations, Staffing, Budget Management, Quality, Performance, and other areas. For key contributions and achievements, I…Served as the primary client liaison resolving any issues and continuing to sustain strong partner relationships.Spearheaded changes, as well as ongoing training and coaching, leading to the team dramatically reducing total complaints from an average of 100K transactions monthly from 10% to under 1%.Instilled a dynamic culture, which substantially improved engagement and morale, resulting in the organizations high turnover rate of 100% annually dropping to less than 20%.
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Ceo/ DesignerMystic Eye Games 2000 - 2005Launched a new hobby game company from the ground up.Sold product to distribution resources and contracts with retail and wholesale channels.Acquired license agreements to produce games for various intellectual properties.Designed games for the board game and role playing game industry.Did this full time from 2002-2005.Business was sold for a profit in 2005.
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Director Of Sales And Customer OperationsAltitude Software 2000 - 2002Lead the North American sales team selling Telephony based software solutions. We increased revenueby 200% in the first year.I built out a new contact center from the ground up as well as hired and managed both the field and insidesales teams.Managed all North American customer service and professional service teams. I worked extensively withover seas technical resources that were part of the professional services and implementation resources.
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Director Of Call Center DevelopmentHarte-Hanks Inc 1997 - 1999Multifaceted role with primary responsibility of building new contact centers and exploring newtechnology for those centers.As Interim General Manager of the Langhorne, PA facility I took it from a negative margin to positivemargin in revenue.Assisted with call center management and call center processes.Within that role I managed telephony and quality assurance.Tasked with recovering at risk account out of the California facility.
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Account ManagerTeletech 1994 - 1997Cairo, Cairo, EgLead teams of call center reps in a wide array of programs and clients such as AT&T, Disney Interactive,and Unsolved Mysteries.Teams consisted of customer service, technical support, and billing support.Managed hundreds of contact center reps across multiple centers, as well as several managers and 12+supervisors.Helped to ramp up the new Thornton, CO call center. -
Business OwnerPage Me Plus 1988 - 1994Acquired an agency agreement to sell paging and cell services through Bell South.Opened a retail store on Colorado Blvd. In Pasadena.Increased to 30, 000 subscribers of paging a cellular service.Helped broker over seas paging deals with middle east interest and NEC corporation.Sold for a profit in 1994 as paging services were declining and becoming a commodity item sold insupermarkets and kiosks.
Doug Herring Skills
Frequently Asked Questions about Doug Herring
What company does Doug Herring work for?
Doug Herring works for Renovo Home Partners
What is Doug Herring's role at the current company?
Doug Herring's current role is National Vice President of Inside Sales.
What is Doug Herring's email address?
Doug Herring's email address is do****@****ink.net
What is Doug Herring's direct phone number?
Doug Herring's direct phone number is (800) 926*****
What are some of Doug Herring's interests?
Doug Herring has interest in Economic Empowerment, Politics, Education, Environment, Science And Technology, Arts And Culture.
What skills is Doug Herring known for?
Doug Herring has skills like Sales Enablement, Salesforce.com, Lead Generation, Saas, Solution Selling, Account Management, Sales Management, Direct Sales, New Business Development, B2b, Sales Process, Demand Generation.
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