Doug Hoopes Email & Phone Number

Gilbert, Az, Us

Bloomington, Il, Us

As the Director of Sales, I lead a team of high-performing sales professionals who excel at building strong relationships and providing excellent customer service. I am responsible for developing and executing strategic sales plans, identifying and pursuing new business opportunities, and ensuring customer satisfaction and retention. My core competencies include strategic sales planning, revenue and growth, business development, client relations and service, account management, and relationship management. I am also a BJJ black belt who enjoys challenging myself and learning new skills.

Campbell, Ca, Us

Collaborated with cross functional teams launching campaigns for new US Market of CPaaS Products driving pipeline growth• Activley demo'd and advise of 8x8’s communication API’s to C-Suit, Co-Founders and developers generating net new sales in 2022 of $2mil+ ARR• Brought in named logos for North/South America’s such as: Square, Bloomberg, Deloitt,BetterHelp, Vsoft.com.br, On24, Voxox, Athena Health and, Elevate K-12 with MRR of $10k+• Partnered with cross functional teams to identify areas of growth/API consumption• Leveraged tools such as Groove, Outreach, Seamless.ai generating personal pipeline growth• Proven record of successfully selling into Enterprises and SMBs, with a full spectrum of sales cycle complexity, from complex enterprise projects to more simple use-cases • Activley prospected and developed new Mid-Market accounts of $1k- $3k MRR • Hired, trained and coached new SDR's in EMEA/APAC

Boston, Massachusetts, Us

Coordinated with marketing to assist enterprise-level accounts with their communication and collaboration solutions • Advised director-level and C-suite representatives of their collaboration tools • Worked with seasoned enterprise account managers in researching and assisting in finding the right contacts to assist with a better communications platform• Actively participated in live demo meetings to support and assist sales representatives• Partner with cross functional teams identifying opportunities• Hunted organically for new opportunities

Chandler, Az, Us

Managed teams ranging in size from 13-32 individuals. • Trained, coached, and mentored advisors on goal setting and leadership. • Assisted with streamlining enrollment processes and procedures. • Served as project manager for mass student acquisition from a closing for-profit university. • Maintained consistent performance record of running a high-producing team, continually meeting or exceeding budget for 2+ years. • Assisted numerous team members in developing professionally and advancing into leadership positions. • Created leadership program focused on assisting future leaders of TUI with their career development.

Assisted with the development and implementation of the online program. Worked with potential online students and assisted with the enrollment process. Interviewed, hired, and trained new staff on enrollment strategies and processes. Coached, mentored, and motivated current staff to hit monthly budget numbers in the areas of enrollment, retention, and graduation rates. Ensured all departments were working together for the best interest of the student. Assisted financial aid department with completion of student files.

Phoenix, Az, Us

Coached, mentored, and advised new and existing counselors on new enrollment methods from the online campus. Introduced a retention strategy to the academic and finance department, which in turn produced a 15% increase in retention of new students over 6 months. Worked as a specialty counselor with nursing, education, and military students. Helped implement QC call to APIN strategy, which in turn raised lead-to-enrollment ratio among the campus. Maintained a QC conversion of 25% and a lead to contact ratio of 89% with a retention rate of 92%. Held weekly meetings to motivate, encourage, and communicate important changes of the enrollment process. Assisted with implementation of new federal rules and regulations.Recognitions: Sperling Club Winner, Online Campus Southeast Region - 2007. Consistently placed in Top 5 Stack Ranking for Enrollment Counselors

Us

Assisted customers on computer needs and networking problems. Helped install various hardware and software programs for customers. Successful completion of assistant management training. Worked with new sales associates on product knowledge, computer installation guidelines, and proper sales techniques.