Doug Howze Email & Phone Number

Red Bank, New Jersey

LinkPoint360 is a global leader in Email integration for Enterprise CRM solutions. As a recognized expert in Email Integration for CRM, LinkPoint360 is committed in providing solutions that help customers meet their business requirements and to increase productivity and adoption. It's products LinkPoint Connect allows integration with Lotus Notes and Novell GroupWise and LinkPoint Vue provides integration with Microsoft Outlook. For more information about us, visit http://www.linkpoint360.com or http://www.linkpoint360.com/VueOverview.aspx

Essential Duties and Responsibilities:1. Actively participates in training program entailing internal ordering systems, technical product comprehension, sales and negotiation training2. Responsible for creating sales opportunities (upselling/cross selling) with customer base.3. Responds to inquiries including but not limited to product, price, objections, and availability. Working to increase the AOV (Average Order Value) of each order.4. Quotes price and credit terms for orders obtained, estimates date of delivery, informs customers of anticipated delays.5. Informs customers of features and benefits of Programmer's Paradise ( Account Management function/extranet availability/volume pricing opportunities)6. Works with internal support function to responds to all customer service issues, including complaints, backorder chasing, and delivery information.7. Performance Expectations:- Monthly demand revenue goals met or exceeded- Monthly margin attainment based upon graduated goals- Minimum of 50 outbound prospecting calls per day- Meets AOV (Average Order Value)goals on monthly basis- Monthly increase in conversion rate over previous monthAdditional Duties and Responsibilities: Professional attitude and behaviorExcellent Communication Skills both written and oralAttention to 100% customer satisfaction*Effective teamwork and consideration of othersHigh Degree of Organization and time management skills