Doug James Email & Phone Number

Exton, Pa, Us

🔹 Executive Strategy & Vision: Collaborates directly with the CMO to shape Ricoh’s corporate, portfolio, and M&A strategies, while regularly briefing key stakeholders on market trends and competitive dynamics.🔹 Strategic Thought Leadership: Leads the Market and Competitive Intelligence team to serve as strategic partners to key organizational functions including Marketing, Digital Services Center, and Sales, aiding Ricoh's digital transformation.🔹 Team Management & Development: Cultivates a high-performing, agile team of market analysts and strategists. Fosters a culture of hypothesis-driven, output-focused research, while mentoring team members for professional growth.🔹 Research & Insights: Oversees a wide range of research initiatives such as market sizing, industry primers, competitive analysis, and investment hypotheses. 🔹 Operational Efficiency: Evaluates and invests in advanced research tools and technologies to amplify team productivity and research quality.🔹 Communication & Stakeholder Engagement: Establishes regular cadences and creative mediums like SharePoint, newsletters, and presentations to disseminate key market insights across the organization.🔹 Vendor & Budget Management: Handles ongoing vendor relations, optimize research and tools budgets, and realign spend based on strategic priorities.🔹 Global Synergy: Liaise with the Global Analyst Relations team to coordinate activities to enrich the quality and reach of market intelligence.

Coral Springs, Fl, Us

New York, Ny, Us

Represented Infor's data management organization best-practices around data governance, data quality management, metadata management and data management competencies. Defined, developed and deployed a data governance framework, operating model, policies, processes and procedures for scalable service offerings. Built data governance program value propositions & business cases for executive management acceptance and funding. Participated in pre-sales client visits to understand client requirements and initial project planning and team deployment.

Exton, Pa, Us

Founded Ricoh's Data Governance Program, corporate policy and framework to improve data quality and enable a data-driven culture. Collaborated with Ricoh Japan's Data Office and regional IT leads to prioritize and deploy global data management initiatives. Instituted best practice processes (e.g. operate, monitor, enhance and sustain) to enable the evolution, integrity and maturity of the governance organization. Spearheaded a cross-functional customer and product master data management initiative to address critical business pain points and data quality issues. Implemented repeatable metadata onboarding processes to efficiently extract key definitions, metrics, processes and business rules within each data domain. Collaborated regularly with Information Security to understand and align to enterprise risk framework (risk principles, risk standards, etc.). Mobilized a data governance organization of direct and indirect reports to promote high data standards and processes enterprise wide. Selected individual data domain leaders to formalize a tactical data governance council to own how master data is captured and propagated across all business units. Created a three tier data governance operation model to ensure data processes are upheld while remaining agile to increasing business needs.

Exton, Pa, Us

Orchestrated the development of a centralized contract management database to effectively maintain customer master agreements and provide actionable insights. Spearheaded the creation of a price development database and user interface to automate capturing and extracting pricing data transmissions. Enriched cross-functional relationships and identified synergies that resulted in accelerated delivery of data and predictive analytics. Maintained and managed analytics platforms ensuring key reports were developed and distributed on time. Built pricing applications to improve the bid response process for development teams to easily blend subscription and purchase offerings. Held multiple positions during this period of time.

After graduating college, I went into financial services and worked for Guardian Life, MetLife, and Merrill Lynch. There, I demonstrated proficiency in the utilization of consultative and advice driven sales. Managed the execution of client service standards to develop and retain lasting client relationships. Learned technical analysis, volume price analysis and data order flows to assist senior traders in planning and trade execution.