Doug Kasel Email & Phone Number

Nashville, Tennessee, United States

Greater Nashville Area, Tn

Reported to President and Sr. VP of Operations. Oversaw centers with a combination of 330 hourly and management employees, along with 150 local contractors located in Houston, Dallas, Atlanta, Charlotte, Philadelphia, St Louis, Memphis, Nashville. Improved key financial metrics at each center, improved safety measurements, developed new hire orientation training and budget adherence. Worked closely with regional VP of Sales in business development and growth within the region. Oversaw the opening of a new service center in Philadelphia, and center relocation in Charlotte.Implemented local employee recognition programs as wells incentive payout to hourly employees for attainment of KPI's.Mentored four direct reports to higher levels of management and career responsibility. Completed annual performance reviews. Standardized regional hiring procedures. Interviewed and approved prospective management candidates, review salary ranges for each level employment. Participated in company forecasting of revenue levels, variable costs, facility and equipment maintenance, Reviewed and sent daily financial metric performance, conducted weekly Teams Meeting video calls with operations, sales, various levels of leadership within the region and organization.Participated in operational audits for compliance to company standards and expectations when travelling throughout the region, reviewed safety audits completed by regional safety manager.Conducted in person and remote group training sessions on company released internal technology improvements eg. Power BI, Kronos. Educated SCM's, Regional VP's, and Directors how to properly review and interpret our local and company P&L's.Met with local independent contractors for input on annual local independent agreement, review and communicate applicable changes to finalized agreement with drivers. Reviewed and met with local vendors in the region for contractual facility needs.

United States

Reported to Regional VP of Operations, had direct responsibility for operations of center management including budgeting, attain financial metrics, staffing, local independent contractors, service performance, quality measurements, mentoring direct reports in facilities located in Houston, Dallas, Atlanta, Charlotte, Cleveland, Cincinnati, Detroit, Indianapolis, Louisville, St Louis, Nashville, and Memphis.Improved bills per trailer, delivery exceptions, dock performance, safety metrics, performed annual performance reviews with local SCM's, implemented daily metric recap to all mgt employees within the region, which included each center having a performance scoreboard for review of current performance trends.

Mt. Juliet Tn

Direct responsibility for the profitability of the local center servicing the Mid TN area including hiring hourly, management, independent contractors, set safety record of 477 injury free days which resulted in the facility winning the annual safety award, met and exceeded facility profitability metrics three out four years.Worked in conjunction with local sales in business development within the service center area.Reviewed, communicated, and annual local independent contractor agreement, mentored two management employees to higher levels of responsibility and career enhancment.

Oversee daily transportation consolidation operations for an LTL provider including all segments of facility operations

Tasked with opening and managing new YRC facility located in Dallas TX, after the 3-1-09 merger between Yellow Transportation and Roadway Express.Designed office, dock, and yard operations layout.Established schedules for front line labor clerical and management employees.Acclimated Yellow Transportation employees to the Roadway Express technology, processes and procedures.Developed and implemented planning processes and resources thus enabling employees to provide enhanced productivity to internal customers.Daily interaction with facility operations manager, coordinators and sales staff to ensure all departments were obtaining corporate metrics, implement corrective action plans when measures were not on track for attainment. Managed conflict resolution through understanding and implementing national labor agreement.

Managed distribution centers dock operation located in Dallas TX for this LTL providers third largest facility in their network.Established work schedules for 200+ front line labor employees.Developed work schedules and paid time off for twenty management employees.Handled conflict management, employee absenteeism/tardiness, quality measurements, applied the appropriate discipline after a formal counseling session for those not in compliance with company requirements.Reduced absenteeism by 50%.Responsible for attainment of facility performance objectives.Improved local pickup and delivery performance by 6% year over year, which resulted in a savings of one million dollars compared to fixed budget metrics.Improved dock performance by 6.3% in one month, and sustained the results year over year.Improved load average per trailer of 750 lbs. year over year.Performed annual performance reviews, and career pathing for management employeesMember of facility Safety Council.Reduced lost time injuries by 16%.Reduced driving accidents by 70%.

Managed mid level Distribution Center located in Springfield MO.Five direct reports which managed the over the road operation, dock operations, office staff, local and area human resources, facility and properties maintenance.Implemented self managed dock operation thus allowing better allocation of management resouces which ultimately contributed to a savings of $95,000 in management wages/salaries and benefits.Implemeted next day service options to select geographic regions for local customer base.Improved profitability for local operation by 10%.One of two distribution centers to attain load average, dock performance, and local pickup and delivery metrics during the accounting year.

Oversaw dock operations, local pickup and delivery operations, management scheduling, interviewing management canidates.Mentored management employees, educated this same group in company technology resources to enhance planning profeciency.Responsible for setting and changing dock layouts based on projected business levels.Performed standardized periodic audits to ensure prescribed practices were in place and being utilized.

Managed various facilities ranging in size from 30 employees up to 500 total employees.

Facility manager at this end of the line facility located in Ann Arbor MI.Managed 40 labor, five management, three clerical, and three local sales represenatives.Oversaw the day to day operation, including accounts receivable, accounts payable, invoicing, billing, facility maintenance, equipment mechanical repairs, local supply inventory.Facility consistently operated at a 10-15% profitability margin