Customer Service Specialist
Current
May 2023 - Present
AeroLeads people directory · profile
Douglas Ankele Email & Phone Number
Customer Service Specialist ✦ Customer-Focused Solutions Provider ✦ Product Evangelist ✦ Customer Service Champion ✦ Building Relationships to Collaborate, Expand Markets, & Exceed Customer Expectations
at
Cabrillo Coastal General Insurance Agency, LLC
1 work email found
@cabgen.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Specialist ✦ Customer-Focused Solutions Provider ✦ Product Evangelist ✦ Customer Service Champion ✦ Building Relationships to Collaborate, Expand Markets, & Exceed Customer Expectations
Location
Murrayville, Georgia, United States
Company size
Who is Douglas Ankele? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Douglas Ankele is listed as Customer Service Specialist ✦ Customer-Focused Solutions Provider ✦ Product Evangelist ✦ Customer Service Champion ✦ Building Relationships to Collaborate, Expand Markets, & Exceed Customer Expectations at Cabrillo Coastal General Insurance Agency, LLC, a company with 68 employees, based in Murrayville, Georgia, United States. AeroLeads shows a work email signal at cabgen.com and a matched LinkedIn profile for Douglas Ankele.
Douglas Ankele previously worked as Customer Service Specialist at Cabrillo Coastal General Insurance Agency, Llc and Service Consultant at Carmax. Douglas Ankele holds Bachelor Of Arts, Business, Management, & Marketing from University Of Michigan.
Company email context
Email format at Cabrillo Coastal General Insurance Agency, LLC
This section adds company-level context without repeating Douglas Ankele's masked contact details.
{first_initial}{last}@cabgen.com
89% confidence
AeroLeads found 1 current-domain work email signal for Douglas Ankele. Compare company email patterns before reaching out.
Profile bio
About Douglas Ankele
◆ VALUE PROPOSITIONAdding value that translates into increased revenue and profitability is the hallmark of my career. Whether through leading large-scale product development projects or creating customer experiences that foster brand loyalty, I tackle challenges, identify risks and barriers, perform gap analysis, and adapt to meet or exceed desired outcomes.My history is full of success stories managing the full product lifecycle of world-class products from concept to launch. I leverage my customer-first mindset and collaborate cross-departmentally with domestic and international teams to design products that open new markets and deliver on customers’ needs while fueling revenue and adding value to the business.Known as a product evangelist, I thrive on cultivating genuine, trusting relationships with honest and clear communication, providing advice and quickly earning the customers’ trust by eliminating pain points and delivering on expectations to drive loyalty.◆ INFLUENCE & IMPACT➥ Earned a 90% NPS score and top 10% ranking in company by offering consistent customer service.➥ Communicate with customers/stakeholders by cultivating relationships to establish trust.➥ Launched five new product initiatives (definition to release).➥ Secured a critical contract to design a solution for the 2013 World Cup in Brazil.➥ Created an agent-centered search feature for Lil Angels and earned its placement in the portfolio.➥ Transformed the VisioWave product line, increasing revenue by $8M.◆ SIGNATURE STRENGTHS✓Customer Relationship Management✓Customer Retention & Satisfaction✓Customer Service✓Gap Analysis✓New Business Development✓Opportunity Identification✓Product Development & Launch✓Product Lifecycle Engineering✓Product Management✓Revenue Generation✓Solution Development◆ SPECIALTY TRAINING➟ Product Manager Certificate➟ Pragmatic Marketing Certificate (PMC Level 5)➟ Certified Scrum Product Owner➟ Certified Scrum Master➟ UXC CertificationReady to share my expertise in leading global organizations to achieve strategic results, you can contact me at djankele@outlook.com.
Listed skills include Product Management, Integration, Security, Product Marketing, and 25 others.
Current workplace
Douglas Ankele's current company
Company context helps verify the profile and gives searchers a useful next step.
Cabrillo Coastal General Insurance Agency, Llc
8 roles · 25 years
Douglas Ankele work experience
A career timeline built from the work history available for this profile.
Service Consultant
Current◆ SCOPE: Earned promotion to serve as the face of CarMax in the Service Department as a crucial post-sales touchpoint, offering distinctive and iconic customer service, reinforcing the corporate brand and positioning CarMax as an industry leader who puts the customer first. ◆ ORGANIZATIONAL IMPACT:➣ Earned a 90% NPS score and top 10% ranking nationwide by.
2020 - Present
~6 yrs 5 mos
Appraisal Specialist
◆ SCOPE: Chosen as part of pilot Appraisal Specialist program due to excellent customer service and outstanding VOC/NPS scores, supporting the purchase of customer vehicles suffering from low customer satisfaction. Initiative drove world-class customer service by seamless and timely customer contact throughout vehicle appraisal process and vehicle sale.◆.
2019 - 2020
~1 yr
Sales Representative
◆ SCOPE: Sought out and developed customer relationships to understand their needs/expectations and harnessed CarMax inventory knowledge to identify the right vehicle. Directed all facets of in-store traffic and incoming customer sales calls, resolving problems, presenting vehicle solutions, and financing options.◆ ORGANIZATIONAL IMPACT:➣ Attained top 15%.
2016 - 2019
~3 yrs
Operations & Programs Manager
Lil Angels Unlimited, Inc.
◆ SCOPE: Hand-picked to lead New York and Los Angeles operations, growing the brand and optimizing opportunities. Position organization’s brand image as top-ranked talent management company in the entertainment industry. Initiate strategies to market personalized services, customer relationships, and enhance retention rates.◆ ORGANIZATIONAL IMPACT:➣.
2013 - May 2021
Senior Product Manager
◆ SCOPE: Spearheaded the premier software's integrations, which synced security and life safety platforms and delivered a singular customer experience across security operation centers for airport, large corporations, stadiums, etc. Collaborative partner with vendors, domestic and international engineers, and customers leading remote and local work teams.
2011 - 2013
~2 yrs
Senior Product Manager
◆ SCOPE: Earned promotion to direct full product management lifecycles, providing cutting-edge technology systems that increase sales, market share, and profit margins. Crafted the roadmap, which included schedules, deliverables, campaign launches, and defining requirements. Created marketing collateral for market expansion, new initiatives, and product.
2007 - 2011
~4 yrs
Product Manager / Program Manager
◆ SCOPE: Piloted large-scale product development projects, crafting go-to-market strategies through collaboration with engineers.◆ ORGANIZATIONAL IMPACT:➣ Generated $4.5M in sales in 2 years by designing a hardware/software product; partnered cross-departmentally with various teams, including engineering, QA, and supply chain. ➣ Fueled $20M in revenue.
2001 - 2007
~6 yrs
Team & coworkers
Colleagues at Cabrillo Coastal General Insurance Agency, LLC
Other employees you can reach at cabgen.com. View company contacts for 68 employees →
CB
Candyce Bell
Colleague at Cabrillo Coastal General Insurance Agency, LlcGainesville, Florida, United States, United States
View →
SK
Sandy King
Colleague at Cabrillo Coastal General Insurance Agency, LlcNewberry, Florida, United States, United States
View →
MS
Michelle Singh
Colleague at Cabrillo Coastal General Insurance Agency, LlcGainesville, Florida, United States, United States
View →
RK
Rajesh Kumbara S K
Colleague at Cabrillo Coastal General Insurance Agency, LlcMysore, Karnataka, India, India
View →
TH
Thai Holmes
Colleague at Cabrillo Coastal General Insurance Agency, LlcUnited States, United States
View →
BM
Britton Mcleavy
Colleague at Cabrillo Coastal General Insurance Agency, LlcGainesville, Florida, United States, United States
View →
TM
Tori M.
Colleague at Cabrillo Coastal General Insurance Agency, LlcTampa, Florida, United States, United States
View →
RS
Rakesh S
Colleague at Cabrillo Coastal General Insurance Agency, LlcMysore, Karnataka, India, India
View →
AM
Amy Mayes
Colleague at Cabrillo Coastal General Insurance Agency, LlcNewberry, Florida, United States, United States
View →
AM
Amy Mayes
Colleague at Cabrillo Coastal General Insurance Agency, LlcNewberry, Florida, United States, United States
View →
Candyce Bell
Colleague at Cabrillo Coastal General Insurance Agency, LlcGainesville, Florida, United States, United States
View →
SK
Sandy King
Colleague at Cabrillo Coastal General Insurance Agency, LlcNewberry, Florida, United States, United States
View →
MS
Michelle Singh
Colleague at Cabrillo Coastal General Insurance Agency, LlcGainesville, Florida, United States, United States
View →
RK
Rajesh Kumbara S K
Colleague at Cabrillo Coastal General Insurance Agency, LlcMysore, Karnataka, India, India
View →
TH
Thai Holmes
Colleague at Cabrillo Coastal General Insurance Agency, LlcUnited States, United States
View →
BM
Britton Mcleavy
Colleague at Cabrillo Coastal General Insurance Agency, LlcGainesville, Florida, United States, United States
View →
TM
Tori M.
Colleague at Cabrillo Coastal General Insurance Agency, LlcTampa, Florida, United States, United States
View →
RS
Rakesh S
Colleague at Cabrillo Coastal General Insurance Agency, LlcMysore, Karnataka, India, India
View →
AM
Amy Mayes
Colleague at Cabrillo Coastal General Insurance Agency, LlcNewberry, Florida, United States, United States
View →
AM
Amy Mayes
Colleague at Cabrillo Coastal General Insurance Agency, LlcNewberry, Florida, United States, United States
View →
1 education record
Douglas Ankele education
FAQ
Frequently asked questions about Douglas Ankele
Quick answers generated from the profile data available on this page.
What company does Douglas Ankele work for?
Douglas Ankele works for Cabrillo Coastal General Insurance Agency, LLC.
What is Douglas Ankele's role at Cabrillo Coastal General Insurance Agency, LLC?
Douglas Ankele is listed as Customer Service Specialist ✦ Customer-Focused Solutions Provider ✦ Product Evangelist ✦ Customer Service Champion ✦ Building Relationships to Collaborate, Expand Markets, & Exceed Customer Expectations at Cabrillo Coastal General Insurance Agency, LLC.
What is Douglas Ankele's email address?
AeroLeads has found 1 work email signal at @cabgen.com for Douglas Ankele at Cabrillo Coastal General Insurance Agency, LLC.
Where is Douglas Ankele based?
Douglas Ankele is based in Murrayville, Georgia, United States while working with Cabrillo Coastal General Insurance Agency, LLC.
What companies has Douglas Ankele worked for?
Douglas Ankele has worked for Cabrillo Coastal General Insurance Agency, Llc, Carmax, Lil Angels Unlimited, Inc., Proximex, and Utc Fire & Security (Formally General Electric Security).
Who are Douglas Ankele's colleagues at Cabrillo Coastal General Insurance Agency, LLC?
Douglas Ankele's colleagues at Cabrillo Coastal General Insurance Agency, LLC include Candyce Bell, Sandy King, Michelle Singh, Rajesh Kumbara S K, and Thai Holmes.
How can I contact Douglas Ankele?
You can use AeroLeads to view verified contact signals for Douglas Ankele at Cabrillo Coastal General Insurance Agency, LLC, including work email, phone, and LinkedIn data when available.
What schools did Douglas Ankele attend?
Douglas Ankele holds Bachelor Of Arts, Business, Management, & Marketing from University Of Michigan.
What skills is Douglas Ankele known for?
Douglas Ankele is listed with skills including Product Management, Integration, Security, Product Marketing, Leadership, Cross Functional Team Leadership, Solution Selling, and Sales.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Douglas Ankele you were looking for.
Doug Ankele
3 email domains
Douglas Ankele
2 email domains
Douglas Ankele
1 email domain
Douglas Ankele
3 email domains