Douglas Calvin Email and Phone Number

With 14+ years of experience in the Information Technology industry within the air transport environment, I have obtained competencies in delivering quality IT support services and effectively resolving IT-related issues, such as concerns with workstations, printers, biometric gates, routers, and switches.Additionally, through my extensive background in the scene, I have become able to lead multiple large network projects. An example is a Win10 upgrade I performed on-site within SITA, where I successfully delivered all the objectives with lowered costs and margins exceeded. Because of this, I was given the Bravo Award by my Project Manager.Further, my comprehensive professional background has helped hone my skills in relationship-building, time management, and communication, which enable me to excel at: • Guiding and training new hires and maintaining communications with management• Leading projects with minimal support while reporting lower costs• Providing IT support and troubleshooting to end-users on site• Documenting accurately and in detail troubleshooting and IT support activities performedIf you are in need of a professional with such qualifications, let us connect! You can message me here directly on LinkedIn or via my e-mail at strongfirst58@gmail.com.Expertise: Inventory Management, Repairs RMA Originating, and Tracking, Troubleshooting Workstations, Repair and Maintenance, Project Management, Project Delivery, IT Support Services, Helpdesk