Douglas Daniels Email and Phone Number

Ownership of all special order cross functional stakeholder workflow activities including organization structure, processes, technology solutions, metrics, and continuous improvement projects to support for the quoting, sale, design, and fabrication of highly customized ASME air/water cooled chiller products produced in the Charlotte, NC facility and shipped worldwide. • Reduced quote turnaround time 40% YOY supporting sales and share gain globally. • Reducing CPSD communication lead time and materials demand visibility 86%.• Reduced component lead time 38% resulting in 7-day quote CPSD reduction. • Implemented 5Y epoxy option warranty avoiding $325K yearly warranty costs.• Carrier Black Alliance ERG site leader.

Oversaw the 3PL Hub Warehouse forward and reverse flexible supply chain network for customer premise equipment, installation and construction materials throughout Charter Communications customer markets in GA, NC, SC, TN and VA. Aligned vendor contractual service level agreement performance, inventory $100M+, demand forecasting, cost, quality, fulfillment and Ryder Logistics delivery solution.

Executed HVAC equipment, parts and supplies distribution network consisting of 200+ employees, four distribution hubs and 20 regional retail locations within NC, SC, and TN. Collaborated with regional leadership peers to identify operations processes that support $200M+ annual sales. Facilitated cross functional continuous improvement projects and lean operational strategic deployments to enhance regional processes, business performance, organizational readiness and the customer experience.