Team Leader
Current- Supervise and mentor a team to ensure smooth operation and exceptional customer service.
- Organize and delegate tasks efficiently to optimize workflow and productivity.
- Solve customer complaints and concerns promptly and effectively, maintaining customer satisfaction.
- Provide training and development for team members, promoting professional growth.
- Act as a liaison between the team and management, providing regular feedback and reports.
- Assist with overall operations, including stock control, opening and closing procedures, quality, productivity, and sales performance.