Douglas Garms Email and Phone Number

Generates and develops new business to meet specified business goals. Plans the sales calls itinerary.Makes sales calls on existing and prospective customers in a professional manner.Maintains and nurtures new and existing customer relationships through frequent customer contact. Follow up on sales calls as needed to ensure completed job and customer satisfaction; intercede to solve problems and disputes. Must input and maintain customer information in CRM and Sales Link.Promote and sell parts and company service capabilities; inspect product; prepare and present sales proposal and service estimates; develop and present maintenance contracts.Cooperate and communicate with sales, service and parts personnel; understand and communicate information regarding company products, services, and policies and procedures to new and existing customers.Ensure that all required customer paperwork is complete, accurate, and submitted on time.Possesses and maintains thorough knowledge of product materials and literature to support promotional efforts.Continually gather information on local competition and prevalent industry and business climate within the region; communicates information to management and others as needed.Attends and participates in team strategic sales meetings.Generate and submit monthly reports as required.Control cost and reduce expenses; contribute to and encourage the submission of cost improvements.Maintain membership and participation in trade organizations pertinent to market and customer base.