Technical Support Project Manager - North America
Current◦Work closely with internal Sales, Aftersales, and R&D/Engineering teams ◦Knowledge of Aircraft Ground Power and/or Preconditioned Air equipment (PCA) ◦Work with several external parties on proper installation and application of ITW GSE Equipment ◦Communicate/educate customers technical teams on proper use and installation of equipment ◦Manage large projects and coordination of commitments made by ITW GSE to external customers on installation projects ◦Assist in creation of product specifications and maintenance. ◦Coordinate process or product improvements with appropriate internal teams. ◦Act as technical support for sales team. ◦Summary reporting for various aspects of projects. ◦Assist R&D manager as needed in relation to new product development ◦Role model for the ITW Principles with external and internal customers. ◦Guide and assist customers with the correct equipment selection/recommendation.