Executive Vice President & Coo
Indianapolis, In, Us
Lead business-essential initiatives and processes that orchestrate continuous growth. I always keep an eye on the future by assuring product and service innovation. In my time with BCforward, I have grown the client portfolio from three to 300+ while lifting sales by hundreds of millions annually. I have received numerous promotions after joining as VP of Sales due to my leadership and substantial business impact. My scope of leadership includes vital processes/domains like sales, customer relationships, account management, operational excellence, and negotiations, among others. Selected achievements:⊙ Established BCforward’s presence in India, starting domestic business while building it to 600+ people on billing; ensured compliance with Strategic Economic Zone (SEZ) requirements, capitalizing on tax incentives while opening major accounts with Fortune-ranked industry leaders. ⊙ Launched wholly-owned subsidiary of BCforward, Stafforward, and led multimillion-dollar sales growth with 75+ clients and 500 resources; grew to largest event staffing organization in Indiana, staffing highly-complex events like the Super Bowl.⊙ Facilitated global expansion, opening offices in India, US, Puerto Rico, and Canada; established offshore operations, including IT infrastructure, recruiting functions, office spaces, IT/BPO services, and sales/account management. ⊙ Negotiated inclusion into Indian Strategic Economic Zone (SEZ), offering substantial tax incentives/savings as part of effort to establish operation in Hyderabad, India.⊙ Completed large organizational re-structure by evolving recruiting team from three US team members to 250+ internationally; concurrently grew global sales/account management team from three to 30+ resources within the global/national/regional management structure.⊙ Involved in establishing the strategic vision of nearly all core business areas, including IT systems, ERP selection, legal/finance department structure, phone systems, etc.
