Douglas Hill Email and Phone Number
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Excellent problem solving and abstract thinking skills with proven ability to identify a problem, analyze possible solutions and determine the best course of action to meet stated objectives.Technical developer with over 25 years of information technology experience within the Walt Disney Company.
The Walt Disney Company
View- Website:
- disneycareers.com
- Employees:
- 177135
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Senior Staff Security Engineer - Global Information SecurityThe Walt Disney CompanyOrlando, Fl, Us -
Senior Staff Security Automation Engineer - Global Information SecurityThe Walt Disney Company Jul 2016 - PresentBurbank, Ca, Us -
Senior Technical Architect - Automation EngineeringWalt Disney Parks & Resorts Technology Dec 2011 - Jul 2016- Development and implementation of automation workflows and scripting using HP Operations Orchestration.- Designed and implemented End-To-End Automation solution for 0-day vulnerabilities security patch rollout for Linux and Windows operating systems.- Developed AstroMech – “Event Driven Automation” integration allowing direct feeds from HP SiteScope, Automic/UC4 Batch Scheduler and Splunk to HP Operations Orchestration and event actions to self heal or log incidents and issues.- FastOPS – Created a front end UI for HP Operations Orchestration API using RunDeck. The system was implemented to reduce training of complex workflows for system administrators, and simplify ability to invoke run-books via a self-service portal.Developed automation to automatically schedule vulnerability management patching in 24 hours forecast. Notifying end users and scheduling the patching during the defined change window from Service Now change task.Built autonomous vulnerability management patching for Linux and Windows which integrates workflows to handle complex applications, anomalies and communication to remove involvement from the system administrator. Created a cloud service for consumers to request POC Windows/Linux servers utilizing HP Operations Orchestration existing flows and API.“Day 2” Operations – Providing simple UI integration for various system administrative tasks to cloud consumers who are not versed in operations system level functions. Example (user accounts, software installs, and VMware actions) ChatOPS – Integrated automation workflows to Slack channels for end user consumption and dashboard statistics.Service Now Implementation – Ported existing Service Manager code to Service Now using SNAPI integration and native SOAP web services for CMDB CI maintenance, Incidents, and Change management. -
Senior Application Developer - One Source Content ManagementWalt Disney Parks & Resorts Technology Apr 2008 - Dec 2011• Technical lead for the One Source content display application (CDA) for Walt Disney Parks and Resorts business units (WDW, DLR, DCL, DLP) and One Source Infrastructure - leading effort to migrate CMA application from legacy Solaris 9 servers to RHEL5 VM server farm.• Perform sustainment builds, and new JAVA code development for Spring CDA application.• Developer for DCL Intranet application to build interactive display application with Spring 3.0, Hibernate, and Apache Tiles.• Optimized stored procedures for locators call to reduce poor performing SQL to sub second response times.• Implemented and architected Zeus cache engine (ZXTM) for external facing restful services for One Source.• Troubleshoot slow performing or unstable applications using Wily Introscope for JBOSS/WebSphere and OpNET Panorama for WebLogic.• Tune JVM for fast performing operations and optimize application servers reducing pausing, garbage collection times, and maximize memory usage.• Troubleshoot incoming software bugs or issues; work to resolve the issue before contacting vendor. • Implemented varnish cache based solution on DCL shipboard system for Digital Signage project.• Administration of the WDP&R One Source - Vignette Content Management application (version 7.6 - 8.1)• Critical client support by fully participating in 24/7 oncall rotation. • Contact vendor support to resolve application issues. -
Senior Technical Specialist - Web Services Delivery And Operations ServicesThe Walt Disney Company Aug 2004 - Apr 2008Burbank, Ca, Us• Technical lead for the Vignette Portal 7.2 re-platforming infrastructure project. • Designed and implemented open source solution for Disney’s “The HUB” Vignette portal; utilizing Linux, Apache and Tomcat. • Research and troubleshoot JVM errors and failures.• Enhance and tune JVM and web server functionality and performance.• Assist developers with troubleshooting issues on JBOSS/Tomcat application servers. • Application launch team member for Keystone web service based authentication/authorization component for C#/Java/COM utilizing the SiteMinder API. • Provide consulting services for business units on integrating SiteMinder and Keystone into their new or existing applications, allowing for Single-Sign-on capabilities. • Troubleshoot incoming software bugs or source code issues, work to resolve the issue or replicate before sending to the engineering team. • SiteMinder webagent application support for ISAPI filter on IIS/Apache web servers.• Create monitoring/support scripts and applications for Identity Management tools. • Support SunOne LDAP servers and Radiant Logic virtualization LDAP servers. • Provision IdentityMinder application allowing delegated use for business units. • Entrust.net application infrastructure administration for SSL encryption project. • Critical client support by fully participating in 24/7 oncall rotation. • Contact vendor support to resolve application issues. -
Senior Systems Administrator - Unix / IntelThe Walt Disney Company Oct 2001 - Aug 2004Burbank, Ca, Us• Provide technical support for Solaris, HP-UX, AIX, Linux and Windows server platforms. • Perform system racking, hardware and operating system installations. • Maintain all required security patches, and upgrades for all systems following SLA, and RFC requirements. • Created, and automated Disaster Recovery tape restore process, and for Project Tomorrowland east coast recovery • Installed business continuance volumes for WDW online hot backups for Oracle and DB2 databases. • Developed standardized architecture for SAN based backups for both coasts data centers. • Support all customized and stock batch scripts in environment. • Setup automated chargeback method for core infrastructure components for East and West coast data centers. • Created corporate wide NetBackup infrastructure model for automated system backups utilizing Tivoli Maestro, and HP Openview. • Perform system restores and backups. • Research and resolve high severity problems assigned to the support group. • Integrated business continuous volumes (BCV) for large database customers. • Reduced hot online backups from 12 hours to minutes. • Critical client support by fully participating in 24/7 oncall rotation. • Created support documentation to be used by associate members. • Contact vendor support to resolve system problems. -
Senior Production Control Analyst - Abc Tv Network OperationsThe Walt Disney Company Apr 2000 - Oct 2001Burbank, Ca, Us• Support ABC Television Network UNIX, WindowsNT/2000, and OS/390 mainframe system. • Team member in mainframe datacenter migration from Hackensack, NJ to Disney Worldwide Services datacenter. • Trained for three months in all areas of ABC operations. • Automate procedures eliminating manual tasks. • Remove manual JCL date parm overrides using CA-DRIVER scripting. • Troubleshoot all application batch abends, and system problems. • Review upcoming batch schedule changes. • Schedule production batch jobs using CA-7. • Monitor system batch processing. Support, and administrate CA-Dispatch report distribution software. Add, modify, and delete reports, user-ids within CA-Dispatch. • Interface with NYC print room for report reprints. • Test and implement new software. • Perform volume, or file restores using daily backups. • Participate in Disaster Recovery maintenance, and attend Hot-Site testing for training. • Develop, maintain, and support administrative jobs. • Create monthly budget summary. • Instruct technical training for peers and clients, and supply detailed instructions. • Provide oncall 24/7-production support. -
Implementation Analyst - Operation ServicesThe Walt Disney Company Dec 1997 - Apr 2000Burbank, Ca, Us• Maintain, create, and support over 1400 batch scripts processing on OS/390, Unisys, AS/400, UNIX, and WindowsNT. • Administrate OS/390 application PanApt change management software, and Librarian online code storage. • Customize PanApt batch processing based on application needs using CLIST interpreted language. • Support OS/390 ViewDirect report distribution software. Modify and input changes into ViewDirect database. • Maintain and enhance JCL code used for ViewDirect and PanApt batch processing. • Revamped all UNIX and WindowsNT scripts with features to allow our scripts to run under client/server scheduler system MAESTRO. • Enabled ability for automated text pages, trouble ticket creation, error checking, archive log files, step documentation and restart information on all scripts. • Create programmer documentation on using PanApt, Librarian, and JCLcheck. • Instruct classes and provide one on one training sessions. • Train incoming team members on software packages and processes. • Created and maintained perl based web database of file transfer information. • Provide oncall 24/7-production support. -
Associate Customer Service Desk Rep. - Business ServicesThe Walt Disney Company Nov 1996 - Dec 1997Burbank, Ca, Us -
Mainframe - Computer Operator CThe Walt Disney Company Jun 1996 - Nov 1996Burbank, Ca, Us -
Merlin Coordinator / Merchandise Control StockWalt Disney World Jul 1992 - Jun 1996Lake Buena Vista, Florida, Us
Douglas Hill Skills
Frequently Asked Questions about Douglas Hill
What company does Douglas Hill work for?
Douglas Hill works for The Walt Disney Company
What is Douglas Hill's role at the current company?
Douglas Hill's current role is Senior Staff Security Engineer - Global Information Security.
What is Douglas Hill's email address?
Douglas Hill's email address is do****@****ers.com
What skills is Douglas Hill known for?
Douglas Hill has skills like Enterprise Architecture, Agile Methodologies, Integration, Disaster Recovery, Sdlc, It Strategy, Xml, Itil, Linux, Hp Operations Orchestration, Soa, Web Services.
Who are Douglas Hill's colleagues?
Douglas Hill's colleagues are Naquise Leyva, Jessica Romero, Diksha Sharma, Brian Siegel, Sarah Oh, Malaika Anwar, Holly Koeval.
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