Please complete the CAPTCHA to continue
@verizon.com
✓
1 phone found area 800
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Douglas Jack is listed as Data Science • Business Analytics & Intelligence • Data Governance • Project Management at Verizon, based in Atlanta Metropolitan Area, United States. AeroLeads shows a work email signal at verizon.com, phone signal with area code 800, and a matched LinkedIn profile for Douglas Jack.
Douglas Jack previously worked as Director Data Science at Verizon and Director - Reporting & Data Analytics at Verizon. Douglas Jack holds Master Of Business Administration (M.B.A.), Marketing & Service Management from University Of Rochester - Simon Business School.
This section adds company-level context without repeating Douglas Jack's masked contact details.
AeroLeads found 1 current-domain work email signal for Douglas Jack. Compare company email patterns before reaching out.
Experience in operational analysis and implementation. Focus on quantitative analysis and data mining expertise. Skilled in project management, BPM designing, SQL coding, cross-departmental teamwork. Perspicacious with technology and a strong aptitude for business acumen. High work ethic with strong attention to detailSpecialties: Data analysis, programming, forecasting, strategy building, communication, sales, customer service, consulting.
Listed skills include Customer Service, Forecasting, Data Analysis, Strategy Building, and 40 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Basking Ridge, Nj, Us
Responsible for all web & app analysis across Verizon Consumer Group. Facilitated advanced analytics for AI/ML throughout Verizon bot deployments. Drove cross channel insights through modeling customer journey analysis. Created strategy to maximize digital tool utilization and drive standardization.
Basking Ridge, Nj, Us
Drove a team of 30 managers and developers to create awesome reporting centered around digital technologies (AI, chat, social media, .com, app, IVR). Collaborated with IT, data governance, stakeholders and others to ensure performance metrics were accurately captured. Established guidelines to ensure team collaboration and high data governance. Built roadmaps and determined strategies for ensuring data cleansing, enrichment, automation, and accuracy. Coordinated with stakeholders to intelligently drive the business through informed and data driven analysis. Advocated and created metrics and systems that would elicit the greatest improvements with minimal externalities. Fostered teamwork and inter-departmental collaboration.
Basking Ridge, Nj, Us
Utilized big data (Hadoop & AWS) to help mine and uncover strategic insights into customer engagement. Helped track customer journey and understand customer pain points. Managed a team of analysts to delve into metrics and understand consumer behavior. Identified both cost saving and revenue growth opportunities for Verizon's digital customer service operations.Created suites of reporting and scorecards to help executive leadership make informed decisions. Performed statistical analysis to ensure recommendations were mathematically sound. Followed DMAIC process to ensure consistent approach to process improvements.Built rapport with data scientists and IT teams to help manage data lakes and warehouses. Helped shepherd requirements gathering and story boarding to capture new data elements.
Basking Ridge, Nj, Us
Managed a team of analysts and consultants building reporting to support resource management, digital strategy, and contact rate analysis for consumer behavior. Bridged gaps between IT and operations teams. Enhanced operational efficiency through uncovering key behavior drivers. Developed new methodologies and practices to improve how the business learns information to lift performance.Created Tableau, SSRS, and Cognos reporting suites to enhance business insights. Developed advanced SQL using both Teradata and MS SQL Server to mine critical information to support business needs. Presented and supported program results to executive leadership on business drivers.
Basking Ridge, Nj, Us
Responsible for digital media and customer behavior reporting. Provided data to upper management to guide and assist in core decision making. Led team of consultants to deliver exceptional level of detail and accuracy in all analyses provided.
Basking Ridge, Nj, Us
Automated and streamlined reporting. Provided forecasting for various metrics. Analyzed data and provided feedback to executive leadership. Constructed presentations and reports to identify and correct gaps in performance.
Basking Ridge, Nj, Us
Managed multiple projects with time senstitive deadlines. Created ad hoc reports to provide leadership insights into trending. Built forecasting models to predict potential volume changes. Provided reporting on cost control measures and root causes for cost trends. Assisted leadership in evaluation of strategic partner performance.
Quick answers generated from the profile data available on this page.
Douglas Jack works for Verizon.
Douglas Jack is listed as Data Science • Business Analytics & Intelligence • Data Governance • Project Management at Verizon.
AeroLeads has found 1 work email signal at @verizon.com for Douglas Jack at Verizon.
AeroLeads has found 1 phone signal(s) with area code 800 for Douglas Jack at Verizon.
Douglas Jack is based in Atlanta Metropolitan Area, United States while working with Verizon.
Douglas Jack has worked for Verizon.
You can use AeroLeads to view verified contact signals for Douglas Jack at Verizon, including work email, phone, and LinkedIn data when available.
Douglas Jack holds Master Of Business Administration (M.B.A.), Marketing & Service Management from University Of Rochester - Simon Business School.
Douglas Jack is listed with skills including Customer Service, Forecasting, Data Analysis, Strategy Building, Retail, Sql, Business Analysis, and Strategic Planning.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts