Douglas Leung Email & Phone Number

Richmond, British Columbia, Canada

Member of Analytics & Data Strategy team.

Langley, Canada

Acted as the voice of reason concerning data and associated projects. Educated project teams on best practices for data governance, security, and management. Facilitated deployment of cloud-based solutions, requiring additional levels of data management and controls to safeguard interests. • Led analysis and design for Master Data Management (MDM) Programme, reducing data management effort and enabling the business to gain more insight into data.• Pioneered implementation of the IT Data Governance & Management Program, instilling greater confidence in the organization's data assets and enabling utilization for advanced analytics and reporting purposes.• Steered and managed the Blue Yonder ERP Data Migration, ensuring high quality, compatible data is being fed into new ERP solution, producing results that met business needs and expectations.• Contributed to design, architecture, and governance of Azure Data Warehouse and Data Lake.• Spearheaded design and evaluation of solution architectures for multiple projects, guaranteeing solutions were appropriately scaled to align with intended purpose and met the business requirements and expectations.• Analyzed and shepherded data requirements meticulously, collaborating with teams, designing suitable solutions.

Burnaby, Canada

Earned progressive advancement in the global technology services unit of a top 5 global bank. Contributed in multiple roles throughout the product life cycle, with experience in building, integrating, and optimizing data solutions with a wide range of enterprise technology and systems. Built strong relationships with stakeholders and peers both within and beyond IT.Project Manager Role (Data Tooling)• Directed planning, executing, and monitoring group data management and governance initiatives, allowing lines of business to meet compliance and regulatory requirements, such as AML (anti-money laundering), BCBS 239 (global systemic bank regulations).• Embedded data practices in software development process and facilitated resolution of complex cross-functional data quality issues.

Burnaby, Canada

Dev/Ops Manager & Solution Architect Role (Digital Insight) Accountable for the operation of the solution that supports multiple lines of business (Internet Banking/Corporate/Wealth Management) for over 20 countries. Responsible for managing senior level customer relationships, the order book pipeline/prioritization/delivery of quarterly releases of data and reporting enhancements. Managed solution architecture requirements for new projects. -Led the project to re-engineer the legacy data warehouse and reporting solution to new technology platform that lead to reduced yearly infrastructure cost by 50% , reduced daily batch runtime by 30%, reduced service outages by 75%. -Directed the optimization exercise to streamline and automate batch processes, enhancing system controls and resilience, simplifying the ad-hoc reporting data model and improving end-user communications and documentation. Reduced offshore support cost by over 50%, reallocated staff to development projects.-Mentored and empowered the offshore technical leads to take ownership of daily systems operations, ultimately delegated ownership to the offshore team. Reduced management support cost by 80%.Solution Architect Role (Admin Reports Data Warehouse) Responsible for the technical execution of the projects extending the data warehouse solution supporting the Sarbanes-Oxley (SOX) compliance requirements for the corporate e-banking line of business.-Led the project to re-engineer the legacy data warehouse solution to new technology stack to reduce infrastructure cost by 50% ($100K/year) and improved database scalability to support larger data sets (over 500M records). -Managed the analysis, design and release of quarterly enhancements of the data service to support new requirements from the line of business. -Managed the ongoing operational readiness requirements for the data solution to maintain IT Operations certification.

Burnaby, Canada

Project Manager Role (MI)Management Information (MI) reporting tends to be manual and labour intensive, the Agile MI Simplification data project evolved iteratively to simplify and automate multiple manual CIO reporting functions. • Headed delivery of the end-to-end solution (data storage, ingestion, consumption), automating monthly, manual finance MI reporting package (spreadsheet-based) with BI reports. Decreased effort by 67% ($120K / year) and improved staff productivity by 50%.

Burnaby, Canada

Data Solution Implementation & Support Manager RoleDeploying the group data solution to the regions – Responsible for the delivery and support of the group data warehouse/business intelligence solution to the HSBC regional entities. -Technical expert on the end-to-end implementation of the data solution, from initial planning, sizing/requesting/configuring infrastructure, integrating data sources, extending/localizing the solution, production release of the regionalized solution.-Provided technical training and on-site support to the regional/local solution operational support teams.-Led the core support team that handled defect root cause analysis and remediation.-Primary point of contact between the regional teams and the group development teams for operational and user feedback and enhancement requests.-Led data solution implementations for the following regions: Asia Pacific (Hong Kong), Middle East (UK/UAE), Continental Europe (UK), assisted solution implementations in Latin America (Mexico)

Burnaby, Canada

Application Implementation & Support Technical Lead Role (Back-end)Learned about the application design and processes of the back-end HFE application. The application handles receiving/translating/managing the high-level front-end client requests into lower level instructions that can executed the other AS/400 banking applications (i.e. Core banking functions such as deposits/transfers/etc.… are handled by HSBC Universal Banking (HUB), trades services functions are handled by HSBC Import/Export (HIE), customer relationship management functions are handled by CRMS. -Led implementation support of the site HFE rollouts for UAE, Saudi Arabia, Canada remotely.

Burnaby, Canada

System Analyst Role (Front-End)Learned about system analysis and documented the legacy application business logic to be used for re-engineering design specification of the new HUB Front End (HFE 4) Trade Services application.Built and tested prototype of Java application on AS/400 using IBM SDK for SWIFT cable generation functionDevelopment Analyst Role (Back-end) Learned about the application design and processes of the back-end Trade Services application Internet Trade Services (ITS). Execute/Tested/Delivered code modules as per design specification on AS/400 using RPG/CL/Gold Messaging Standard tools.Support Analyst Role (Front-End)Learned about HSBC trade services products and processes, application design of the front-end Trade Services OS/2 application HWS (HSBC Import/Export (HIE) Workstation). Provided application support for product. Build small enhancements to application (i.e. SWIFT2000 upgrade) with C/C++/REXX tools

Burnaby, Canada

Vancouver, Canada

Vancouver, Canada

Computer Systems Technology Diploma, Information Systems

Bachelor Of Science, Biology, General