Work with some of the most well-known and respected global corporations in the world to ensure successful label creation, billing and reporting for all shipping operations. Holistic consulting with our partner customers to optimize their technology processes.Work with Worldwide Account Managers to retain and bring on new business by recommending and implementing the solutions that will not only fit today but will grow with our customers' needs in the future.

Consult with customers and FedEx sales professionals to determine any customer automation needs that are not currently being met. My solutions have allowed FedEx to close over 100 million dollars in new business.  Utilize time management skills to facilitate multiple large implementation projects concurrently. Provide customers with best practices that have benefitted other clients I have been able to assist. Program interfaces between FedEx software and… Show more Consult with customers and FedEx sales professionals to determine any customer automation needs that are not currently being met. My solutions have allowed FedEx to close over 100 million dollars in new business.  Utilize time management skills to facilitate multiple large implementation projects concurrently. Provide customers with best practices that have benefitted other clients I have been able to assist. Program interfaces between FedEx software and customers bookkeeping, order management or web shopping carts to facilitate the retrieval and sending of shipping information. Assist customers with outside of the box solutions to remedy problems that may arise. Show less

I assist customers by clearly defining the goals for each milestone, and create a shared project plan.Along with other members of the Implementation Department, I consult with my customers to identify business and technical requirements, and outline expectations to create a detailed plan that is customized for each installation.I ensure all timelines are met, and that any data migration and hardware needs are fulfilled. When applicable, the processes for implementing a… Show more I assist customers by clearly defining the goals for each milestone, and create a shared project plan.Along with other members of the Implementation Department, I consult with my customers to identify business and technical requirements, and outline expectations to create a detailed plan that is customized for each installation.I ensure all timelines are met, and that any data migration and hardware needs are fulfilled. When applicable, the processes for implementing a fully-integrated E-Commerce website and integrations to third-party platforms are also completed.I will confirm completion of all required checklists and guide each client towards a final Go Live. Show less

Managed the implementation of Celerant Point of Sale software.

Direct the day to day operations for a 39,000 square foot, next-generation indoor shooting facility and firearms retail store.I work closely with our ATF compliance personnel to make sure that all paperwork is completed and filed properly.As Cheif Range Safety Officer, I make sure that all range operations are carried out in accordance with our range's standard operating procedures.I have chosen our staff to ensure that our customers' experiences are always outstanding… Show more Direct the day to day operations for a 39,000 square foot, next-generation indoor shooting facility and firearms retail store.I work closely with our ATF compliance personnel to make sure that all paperwork is completed and filed properly.As Cheif Range Safety Officer, I make sure that all range operations are carried out in accordance with our range's standard operating procedures.I have chosen our staff to ensure that our customers' experiences are always outstanding. I have hired and trained our staff to be safety and customer service focused. Our success is proven by the number of 5-star reviews we consistently receive on Facebook and Google.I partner with our buyer to make sure our product mix is optimized for profitability while reducing our carrying costs and maximizing profit potential.Part of my duties is working closely with our Special Events Coordinator to make sure that all events are seamless and hassle-free for our customers and guests. I also acted as the project manager during the planning and building of this facility. I was involved in creating the proforma, the business plan, and many aspects of the facility. Show less

Consult with customers and FedEx sales professionals to determine any customer automation needs that are not currently being met. My solutions have allowed FedEx to close over 100 million dollars in new business.  Utilize time management skills to facilitate multiple large implementation projects concurrently. Provided customers with best practices that have benefitted other clients I have been able to assist. Program interfaces between FedEx software and… Show more Consult with customers and FedEx sales professionals to determine any customer automation needs that are not currently being met. My solutions have allowed FedEx to close over 100 million dollars in new business.  Utilize time management skills to facilitate multiple large implementation projects concurrently. Provided customers with best practices that have benefitted other clients I have been able to assist. Program interfaces between FedEx software and customers bookkeeping, order management or web shopping carts to facilitate the retrieval and sending of shipping information. Assist customers with outside of the box solutions to remedy problems that may arise. I have received the Purple Promise Award several times. The Purple Promise is simply "I will make every FedEx experience outstanding" This is nominated by our peers. I have received multiple Bravo Zulu awards for going above and beyond the scope of my job to assist my customers. Show less

I was the manager for the on site desktop computer hardware implementation and repair team. This team built and maintained computers and technology for approximately 200 users across the plant. Responsible for implementation of new Plant Information reporting software. Responsible for the implementation of interface code between testing equipment and mainframe computer. Responsible for Constant Emissions Monitoring Equipment maintenance.

Responsible for the maintenance of over 1500 Drug and supply dispensing systems in Alabama, Eastern Mississippi and Western Georgia. On Call 24/7 with a two hour commit time for calls. Worked closely with pharmacies and materials management departments in hospitals to minimize downtime to the equipment. I was recognized as a Presidents Club Award winner, which represents the top 1/2 percent of the company for outstanding customer service.

Responsible for sales and marketing for the computer department.Specialized in computer sales and service Managed the computer repair department for our store Responsible for effective merchandising of my department.