Douglas Lorenz Email & Phone Number

Cincinnati, Ohio

Cincinnati, Ohio Area

Cincinnati, Ohio Area

Served as Retail partner working with other departments on solving Financial Center cash items issues. Monitor, assist and report on branch reports and compliance. Maintain an in-depth, working knowledge of all branch products and services as they relate to operational procedures, increased efficiencies and profitability within the Financial Center. Support Retail Administration on departmental projects. Update Intranet and reference/training materials for financial center reference.

Cincinnati, Ohio Area

I supervised the daily operations in a traditional Fifth Third branch. This includes assisting customers on more complex issues, such as account problems and financial planning. Also includes operational duties and account management. Responsible for sales of all Fifth Third products including loans and deposit accounts. Authorized to make loan decisions for my branch. Manage five full time tellers and handle scheduling, payroll, employee relations and reviews.

Cincinnati, Ohio Area

I assisted the banking center manager in attending to the needs of current customers along with potential customers. Responsible for maintaining customer files on a day to day basis, as well as filling in for the Customer Service Manager when not available. Also involved training of new employees on a weekly basis.