Douglas Mcintyre Email & Phone Number

Australia

HighlightsManaged the reissuing of corporate cardsResponsibilitiesResponsible for the daily cash flow management, and maintaining core account balancesShared responsibility of daily cash flow management – allocating receipts and payments across portfolio companiesManaging and preparation of international payments, debt facilities, JV and hedging Credit card program maintenance (account set up, delegation) in addition to posting monthly journalsBank guarantee preparation and placementMaintaining ANZ signatory listing and banking portal administrationMonthly reconciliation of all cash balance sheet reconciliations for classification in half year and annual statutory reportsCalculation of interest accruals on our Senior Debt Facility on a monthly basis

Melbourne, Victoria, Australia

HighlightsRedesigned the cash management processSimplified intercompany loans settlementProficient with use of Quantum (TMS) and ABS Suite (Moody’s)ResponsibilitiesActive management of product funding requirements and facilitating funding requests Reconciliation of closing cash position to following days opening cash balance for all product and operational bank accountsPosition all daily cash flows for the business, ensuring target balances are maintained with relevant cash transfers across all accounts by close of business.Process intercompany loan payments Daily trust managementMonthly trust reporting.Monthly reconciliations of trust bank accountsWeekly ALCO parameters reportingReporting on the daily group cash balanceFunding request for trusts

Melbourne, Victoria, Australia

HighlightsImproved many of the monthly reconciliations to make them more automated and efficientStreamlined the importation of Insurance TIA files for monthly reconciliationsCollaborated and learnt insurance tasksResponsibilitiesDaily cash matching of accountsMonthly reconciliations of balance sheet accountMonthly reconciliations of cash accountsMonthly journalsManagement of cash OPEX accountsInvestigating and liaising with other departments to solve issuesAd hoc requests from various teams/ colleaguesManaging the Visa fees Matching the NZ credit cards direct debitsAssisted with the daily insurance filesProcessed insurance refunds

Melbourne, Victoria, Australia

HighlightsDeveloped a macro that allowed for 10’s of millions of dollars of stagnant capital to be made available to investorsFinalist of rising star awardBuilt a reporting framework for the departmentWrote the reporting manuals for the entire departmentResponsibilitiesReporting on the funds activityBuilding and maintaining the dashboards for reportingReconciliation of daily accounts for the fundContinually find efficiencies by using dataProcessing of discharges and reconciliation of loan accountsReviewing and adjusting loan accountsReviewing and administering of daily redemption requests of the fundCalculations and investigations into compensationsProviding detailed information regarding the fund and its investments to investorsPreparation of daily portfolio dataAML and KYC checksProcessing fund redemptions and transfers between fund offeringsInflows and Outflows reporting for the fundCollaborating with other business units to ensure the best investor outcomes

Melbourne, Victoria, Australia

HighlightsContributed to closing a reportable event ensuring it did not become reportable.Built a centralised planning pilotConsistently exceeded productivity KPIs. ResponsibilitiesBuilding reports to assist team leaders and managersBuilding daily plans for the allocation of work for the departmentEnsuring forms contained appropriate detail, checking documents for discrepancies and establish, forms meet regulations. Calculating and processing refunds to clientsProblem solving intricate cases with advisers and external companies.Distributing work to ensure SLAs and grade of service is met.Adhering to privacy regulations.Engaging other departments to resolve issues with customers and adviser requests.Ensuring the best customer experienceIdentifying and contributing to business processes to improve efficiencies.Writing process documents.

Melbourne, Victoria, Australia

HighlightsNational Insurance and Investments promotion.Adviser Line promotion.Many customer and advisor compliments.Contributing to PDS changes.Proactively developed processes. ResponsibilitiesTeam statistics.Gaining a full and comprehensive product knowledge in order to educate customers and advisers allowing them to make informed financial decisions. Dealing with complaints resolving them when possible and escalating them appropriately.Taking ownership and providing timely resolutions for customer and adviser requests.Adhering to privacy regulations within the finance industry.Developing and maintaining relationships with existing and potential clients.Managing expectations for clients and advisers to ensure realistic outcomes.Assisted with the cross skilling of consultants, improving product knowledge and phone manner.Negotiating outcomes with clients and advisers.