Innovative UX Product Designer with over ten years of experience in creating data-driven, human-centered design solutions. Passionate about enhancing user experiences through meticulous research and data-driven insights. Expert in conducting user research through interviews, focus groups, A/B testing, and workshops. Adept at leveraging data analytics to establish best practices that enhance usability and accessibility for diverse user groups. Proven leader and mentor, skilled in collaborating with cross-functional teams to drive customer satisfaction and deliver impactful design solutions.Some Notable Key Achievements:-Reached an 89% satisfaction rating during usability testing of a redesigned Unified Case Management B2B SaaS application for the Centers for Medicare and Medicaid Services.-Achieved a 200% YoY increase in annual holiday revenue for an eCommerce platform by optimizing product direction and landing pages.-Transformed higher education website from underperforming to industry-leading by cutting bounce rates 50%, reducing form abandonment 80%, and increasing engagement time by 60+ seconds.Let’s Connect: I’m always open to discussing innovative design solutions and new opportunities. Feel free to reach out!