Douglas Pasini Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

● Provided outstanding merchant growth by analyzing and providing insights on the store’s key performance metrics such as Conversion Rate, SEO, Returning Customers, Dropped Carts.● Worked in collaboration with other departments, gathered necessary information and escalated issues with due diligence while keeping the merchant informed throughout the whole interaction.● Assisted Shopify Merchants on solving technical and other issues in a timely, clear and friendly manner while also using the opportunity to introduce them to features that could benefit them.

Vancouver, Canada Area

● Prompt analysis of customers banking patterns to provide potential solutions leading to a healthier financial life while also being alert to unusual transactions which could point to uncovering a fraud attempt. ● Earned customer's trust and strengthened the bank's relationship with them by always providing a courteous, welcoming and engaging atmosphere, indirectly forming brand ambassadors.

Vancouver, Canada Area

● Remained calm in high pressure situations while multitasking in one of the biggest valet teams in the mainland (River Rock Casino Resort)● Worked well independently as well as with a team formed by several departments● Communicated effectively with hundreds of guests daily from a variety of nationalities

Bento Gonçalves Area, Brazil

● Increased productivity by implementing an automated data importing procedure, saving hours of manual work which made the accounts receivable more detailed and normalized.● Participated in a small focus team that worked extended hours to get all client's documentation up to date, reducing outdated records by 70% within two months.Composed a newsletter with the purpose of familiarizing clients with various subjects such as taxes, labor obligations, fiscal responsibilities and other obligations in general.● Dealt with roughly 30 clients by myself, small and big businesses; contacted banks for information; scheduled meetings between directors, supervisors and myself; substantial data entry; balance sheets correction and conciliation; automated routines between our accounting program and excel; deep description of time management and scheduling time for upcoming weeks.

Certificate In Applied Data Analytics, Data Modeling/Warehousing And Database Administration

Diploma In Business Communication Co-Op, Business Administration And Management, General

Activities and Societies: Contribute to Effective Workplace Relationships , Customer Relationship Management, Document Design.

Computer Science

Activities and Societies: Algorithms, discrete mathematics, probability and statistics.One semester in Computer Science, interrupted to do.

Bachelor'S Degree, Accounting

Activities and Societies: Laws, HR, Accounting3 Semesters in Accounting Science prior to shifting to a bachelor's degree in Computer.

Apprenticeship In Administration, Business Administration And Management, General

Completed a comprehensive business project as part of graduation of the program