Responsible for supporting infrastructure and Cisco VOIP for a national healthcare company specializing in Cisco VOIP. Systems include Cisco CallManager, Unity, UCCX, CME, Syn-Apps, Voice Gateways, Switches, Routers, Servers, VMware.

Responsible for supporting infrastructure and various medical applications including Medhost (70 Emergency Departments) for a fortune 500 company. Technologies includes 1000 server VMWare farm, Citrix, Provision disks, Solarwinds (network and application monitoring). One of three contractors hired full-time out of 75 due to performance and achievements. More information available on request.

Specialize in the strategic vision and operational processes associated with managing technology in a healthcare environment. Develop a culture of standards and processes to manage healthcare technology based on industry best practices for hospitals, clinics and physician offices.

Technical Services Manager, Albemarle Health. Worked elbow to elbow, providing leadership, management, mentoring and hands-on support for a team of 20+ staff technologists, and contractors supporting a multi-campus, multi-site healthcare enterprise. Over a 4 year time frame upgraded enterprise with current technology and a pathway for the future. Responsible for providing business solutions, costs estimates, technology options, technical design, timelines, timely implementations, procurement, systems integration, operational effectiveness, vendor management, project management and customer satisfaction. Proven track record of experience, knowledge and drive to manage the process from inception to completion while providing customer satisfaction.Enterprise Network Strategic Vision – Identified opportunities, developed ROI’s, obtained funding and implemented solution reducing enterprise costs, creating integration, consolidating technical skill sets and minimize complexity through convergence to a single converged “Medical Grade Infrastructure”. Implemented multiple phases resulting in a unified integrated system, capitol savings and operating cost reduction. Technologies included numerous proprietary voice, data, medical, diagnostic imaging, telecommunication and business infrastructures. Staff Development – Worked with each individual to create and implement development plans align with personal and departmental goals. Provided a pathway for promotion based upon skills and accomplishments.Disaster Recovery – Provided disaster recovery and the storage foundation business continuity while lowering operational overhead through the implementation of enterprise virtualized storage solution. Identified opportunities, ROI, strategic vision and implemented enterprise solution consisting of 500+ volumes, 100Tb and 200 servers. Classified data, ownership and life cycle. Provided protection, high availability, business continuity and lower operational requirements.

Planned, designed and directed IT, radiology imaging and telecom activity. Led a team of 15+ technologists and controlled a $750K operating budget for this full service healthcare system which included Greene Memorial Hospital, Women’s Recovery Center, Beaverview HMR, Beavercreek Surgery Center, Greene Center for Radiology, and Greene Oaks Nursing Home and Assisted Living Facility. Ran projects up to $1.5M.

Responsible for managing a five- person team tasked with transitioning the network environment for the Air Force Institute of Technology from Netware 3.1 to Integrated Directory Services using Netware 4.1. Completed the project without downtime three months ahead of schedule and 18% under budget.