Douglas Nii Adjei Quaye // Card Operations Officer // Freelance Graphic Designer // ALX StudentI am a meticulous and well-organized professional with 3 years of experience as a Card Operations Officer at GCB Bank Plc. In this role, I efficiently manage card complaints, card stock requisition, e-zwich services support, reporting and reconciliation, vendor management, and User Acceptance Testing (UAT) for new digital products and card scheme enhancements.As a freelance graphic designer, I am proficient in Adobe Photoshop, Adobe Illustrator, and Canva, creating impactful logos, flyers, and other visual materials. My previous experience as an Audit Trainee at TrustForm Business Africa involved preparing pre-operating accounts, data entry, stock takes, processing statutory payments, and presenting financial statements.I am dedicated to continuous learning and professional development, leveraging my skills to drive significant contributions to any organization. I am passionate about using technology to improve businesses, financial services, and enhance customer experiences.