Diagnosed problems related to clinical, financial, and operational data, identified solutions, and managed the implementation using various reporting and BI tools.Key Contributions:• Guided entire customer analyst teams at five major healthcare networks in the US to best support their clinicians using Epic’s data analytics software.• Created and deployed hundreds of automated reports, dashboards, and models to meet specific use cases.• Led regular educational sessions on the use of new software features and bug fixes.• Traveled on-site during rollouts of major updates to directly support customer teams face-to-face.

Created a supervised model of commercial facility air handling units to predict how they should be operating based on uncontrolled conditions and determine where performance issues lie

• Worked with Corporate Safety Analytics team to uncover causes of employee injuries leading to days off work equating to millions of dollars in losses, and presented findings to senior leadership in Chicago head office. • Aggregated, analyzed, and modeled various data sources to find trends in resource scheduling, flight operations, employee injuries, and weather.

Managed different aspects of project teams to support clients with the implementation of data-driven solutions.Client: Dell Technologies, Austin, TX• Designed an efficient simulation model for a hardware manufacturing facility; determined peak factory performance by leveraging production planning, capacity levels, staffing, backlog, shift schedules, and assembly line management.Key Contributions:• Secured business funding for a $160,000 supply chain simulation pilot project.• Identified customer accounts with potential for development by creating an automated reporting tool.• Recommended products for sales teams to strategically involve clients and close sales.Client: Exelon Corp., Houston, TXCoordinated with project managers to ensure continuity and use of best practices with client end-users; recognized important influences affecting the health of client accounts for marketing analytics efforts.Key Contributions:• Identified 5000+ client accounts for a directed marketing promotion and presented results in a Tableau dashboard.Client: Walmart, Bentonville, ARIdentified families with infants or young children to develop marketing campaigns based on spending habits.Key Contributions:• Developed a marketing campaign for sales teams, using an integrated approach to create respective brands.

• Saved the company 200 hours per month manually creating chemical labels by implementing an automated labeling system for all shipments as required by the federal government.• Increased productivity by leading the roll-out of a Windows 7 upgrade across a 40 acre manufacturing campus; imaged and installed 120 PCs while educating employees about the benefits and functionalities.

• Assembled and organized records from 12 separate divisions of the IT Operations department into a single knowledgebase repository.• Researched and analyzed human resources tracking data and multiple health network reporting metrics using Tableau in the Business Intelligence group.