Douglas Ritchie Mcips (Chartered) Email & Phone Number

London, England, United Kingdom

Abbey Wood

100 Parliment Street, Westminster, London

London, United Kingdom

Global Procurement Lead for IT Hardware, Dinning Food Services, Office Products/Equipment and Service, Logistics and Distribution.As Global Lead, led Supply Chain Management’s efforts to leverage purchasing power resulting in maximized price, contractual terms, contractor and supplier service levels, and protected liability. Responsible for enterprise-wide.

Citi Group Centre, Canary Wharf, London

PCCI Sourcing manager responsible for the EMEA region reporting to the Global Head of PCCI. responsible for the sourcing and procurement of Desktop and X86 Wintel systems, whilst using asset optimisation in order to reduce costs to Citi Group

Citi Group Centre

Working in the procurement area, with specific focus on hardware, utilising asset optimisation in order to reduce costs to Citi group within the EMEA region.

City Of London

Direct all IT resource planning, budgeting, projects and operational initiatives for this investment management company with £8 billion assets under management. Focus on the strategic development and alignment with the business operating model. Decision-making authority for all IT development and expansion issues, with a focus on IT organisation design.

Exeter, Devon

• Developed and managed the Strategic Development of the Group’s IT Infrastructure for 14 UK sites. Collaborated with the front and middle office, sales, customer services, finance and external clients to define system.
• Managed the integration of 8 new UK locations into the existing IT infrastructure.
• Built fully integrated critical business systems that encompassed front and middle office portfolio suites.
• Integrated straight through processing trading platforms, streamlining the buy-side processes.
• Managed the creation of a data centre facility using Citrix and virtualisation technologies. Reducing IT overhead and simplifying the support structure.
• Managed implementation of an effective helpdesk solution for improved user experience, problem management and MI.

London

• Recruited as the IT manager to develop and drive the IT systems of this presentation firm into its new technological marketplace. Worked with the CEO and CFO to define and develop the IT strategy to enable the firm to.
• Redesign of the ageing Novell network into a modern Windows based infrastructure.
• Managed the integration of a new retail entity to spearhead the sale of the new “Cleverboard” range.
• Created a software development department to create and enhance the educational software produced by the company.
• Designed and led the development of a customer helpdesk environment.

Maidstone, Kent

Managed day to day running of the server network and provided 1st, 2nd & 3rd line support. Supervised helpdesk support team. Designed and implemented new Antivirus system, documented and tested the group disaster recovery procedure and developed a training programme for users. Negotiated with third party suppliers to provide cost effective delivery of IT.

Hythe, Kent

Provided 1st, 2nd and 3rd line support for 1000 users. Sole responsibility for installation of Exchange 5.5. Assisted in purchasing, installation and introduction of new software and hardware.

Bomb Disposal Operator within the Corps of Royal Engineers undertaking high risk searches and disposal of explosives in a multitude of locations.

Cyber Security

Communication And Information Technologies

Object-Oriented Java Programming, Pass

Technologies In Practice, Pass

Computational Mathematics, Pass

Computing And It, Distinction

Prince 2 Practitioner, Project Management

Economics, Maths, Geography

Bsc (Hons) It And Computing (Software), Information Technology

Education record