Douglas Sinto Email & Phone Number

Guatemala

Guatemala

Responsible for the efficient running and administration of the organization’s payroll and expense accounts. Includes implementing and checking payroll and taxation changes on an on-going basis.Primary Responsibilities· Responsible for a variety and/or specialized functions within payroll. Performs one of more of the following duties:· Compiles payroll data and statistics for the calculation of payroll and to perform complex analysis· Processes garnishment… Show more Responsible for the efficient running and administration of the organization’s payroll and expense accounts. Includes implementing and checking payroll and taxation changes on an on-going basis.Primary Responsibilities· Responsible for a variety and/or specialized functions within payroll. Performs one of more of the following duties:· Compiles payroll data and statistics for the calculation of payroll and to perform complex analysis· Processes garnishment remittances and child support levies· Analyzes multi-state payroll tax data and performs calculations, and ensures that payroll information is reported to federal, state and local agencies as may be required· Researches and responds to complex inquiries related to payroll taxes, deductions and wage withholdings· Prepares and creates standard and ad hoc reports and reconciles all payroll-related general ledger accounts· All other duties as assigned Show less

Guatemala

Works directly with internal/external US based clients towards the preparation of the monthly billing package; gathering and updating monthly charges information for invoice generation. Works on the generation of reports, metrics and other documentation necessary to control, audit and manage the billing process.As a trainer, delivers training sessions for new hires, coordinates and develops training program, identifies training needs and prepares teaching plans. Assesses training… Show more Works directly with internal/external US based clients towards the preparation of the monthly billing package; gathering and updating monthly charges information for invoice generation. Works on the generation of reports, metrics and other documentation necessary to control, audit and manage the billing process.As a trainer, delivers training sessions for new hires, coordinates and develops training program, identifies training needs and prepares teaching plans. Assesses training effectiveness and periodically evaluates ongoing programs to ensure the training is up to date.As mentor, teaches and coaches the mentored, facilitates the mentee’s growth by sharing resources and networks. Creates a safe learning environment for taking risks and focuses on the mentee’s development. Audits the mentee’s progress and provides feedback Show less

Guatemala

Worked for United Parcel Services in three different departments. As Collector agent, I was responsible for reaching out to customers to collect payment for overdue bills and declined transactions. As Cash applicator specialist, I was responsible for keeping financial records organized and performing cash processing tasks, collecting payments, issuing receipts, invoices and refunds while also answering to customer inquiries when necessary.As Chargeback analyst, I was responsible for… Show more Worked for United Parcel Services in three different departments. As Collector agent, I was responsible for reaching out to customers to collect payment for overdue bills and declined transactions. As Cash applicator specialist, I was responsible for keeping financial records organized and performing cash processing tasks, collecting payments, issuing receipts, invoices and refunds while also answering to customer inquiries when necessary.As Chargeback analyst, I was responsible for investigating disputed credit and/or debit card transactions and then taking suitable action to resolve those disputes, including processing refunds and/or debits to cardholders or merchants or writing off transactions. I also worked on the implementation of PayPal as a new payment platform for UPS, tensing the systems, providing feedback and training employees for the collections, cash application and chargebacks departments. Show less

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Process Automation Certification, Business Administration And Management, General

Project Management Certification, Project Management