Douglas Smith Email and Phone Number
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Enterprise user experience design and SaaS platform product management leader. Specialty in ad tech, media workflow and content management systems. Expertise in design systems and advocate for pattern library construction for both end user delight and internal development efficiency.Deep experience in end to end software design, development and strategy for both consumer and enterprise products. Trained to bring the principles of Human Computer Interaction (HCI) to the process of software design by fusing research, analysis and creative arts with strategic design thinking.Admiration for companies and individuals who understand the beauty, simplicity and efficiency that design-driven software brings to the end user.Specialties: Design systems, enterprise user experience design, customer and user research, software development processes with a focus on design thinking. Transforming organizations toward a design-driven approach.
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Snr. Director Enterprise Infrastructure And Customer Experience, Adobe Experience PlatformAdobe Jun 2024 - PresentSan Jose, Ca, UsResponsible for systems and workflow to provision, scale, deploy, run and operate Adobe Experience Platform. Vision and implementation strategy for end to end experience, focused on time to value, value realization, lowering barriers to entry, and end user success in a complex data system. Inclusive of platform deployment frameworks, observability, transparency and monitoring, environments, user experience design, composable application scaffolding, customer research, content strategy and customer success measurement systems. Product strategy, long term vision and team management aligning people, processes and technology toward an "OS" approach to data platform. -
Director Of Product Management - Lifecycle Management, Ux And Application InfrastructureAdobe Jan 2019 - Jun 2024San Jose, Ca, UsResponsible for systems and workflow to provision, permission, scale and deploy Adobe Experience Platform. Vision and implementation strategy for end to end experience, focused on time to value, lowering barriers to entry, and end user success in a complex data system. Inclusive of user experience design, platform deployment frameworks, access control systems, composable application scaffolding, content strategy and customer success measurement systems. Product strategy, long term vision and team management aligning people, processes and technology toward an "OS" approach to data platform.
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Vp Product Management - Platform And User ExperienceAmobee Oct 2017 - Jan 2019Redwood City, Ca, Us -
Senior Director Product Management - Platform And User ExperienceAmobee Feb 2016 - Jan 2019Redwood City, Ca, UsFocused on designing and building the Amobee platform as a product, ensuring common workflows, patterns, and design language across activation, audience building and analytics tasks. Driving features to increase end user efficiency, streamline tasks and increase customer satisfaction.
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Senior Director Of User ExperienceTurn, Inc Jan 2012 - Feb 2018Redwood City, Ca, UsResponsible for building the design practice within Turn and rethinking the core product design from the ground up, using user-centered design processes and direct customer feedback. -
Director Of User ExperienceConviva Feb 2010 - Jan 2012Foster City, Ca, UsChief designer of software and products for venture-backed company focused on streaming media end to end optimization, analytics and live audience measurement. Involved with all aspects of product design from planning and strategy, to specification, to development and deployment, focusing on core analytics product as well as specific customer-driven projects. Leadership position that has transformed design within the company across collateral, corporate communications, web, software products, and professional services.Customers include: HBO, ABC, ESPN, Disney, Reuters, NBC, CBS, Turner, Univision, Adobe and many others. -
PrincipalQuantox Design, Llc Feb 2009 - Jan 2012Offering end to end design, consulting and product management services for mobile, set-top, media & music applications. Specializing in light weight, nimble teams that can quickly iterate from concept to prototype to finished software on a variety of platforms. Focused on user experience as the primary driving force in product design. Currently focused on the connected TV space, working with a major HDTV manufacturer.
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General Manager, User Experience And Creative ServicesRhapsody America, Llc, Real Networks Jan 2008 - Feb 2009Seattle, Wa, UsNow directing all of Creative Services, including User Experience, Visual Design, and User Communications for Real Networks and Rhapsody America, LLC. Responsibilities include oversight and direction of major projects including Viacom MTV Networks content integration, Verizon mobile music partnership, Rhapsody on TiVo, as well as others forthcoming. Responsibilities also include design management for the Real Player suite of products, internal team management, partner relations. -
Director Of User ExperienceRhapsody America, Llc, Real Networks Sep 2005 - Feb 2009Seattle, Wa, UsUser Experience Director for the Music Services division, which includes Rhapsody, Rhapsody on the web and other music ventures. Primarily responsible for feature design, information architecture, interaction design, visual design & creative, usability and product specification. Overlap with product management functions. Manage team of user experience and graphic designers throughout the product development lifecycle. Coordinate and collaborate with engineering , QA, product management, editorial, and senior management from strategy to ship.
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Gm, User Experience And Visual DesignRhapsody America, Llc, Real Networks 2005 - 2009Seattle, Wa, UsUser Experience and Creative Director for the Music Services division, which includes Rhapsody, Rhapsody MP3 Store, and other music ventures. Primarily responsible for feature design, information architecture, interaction design, visual design & creative strategy, usability research, product management and specification.
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Director Of User ExperienceRhapsody International Sep 2007 - 2009Seattle, UsContinuing my duties as Director of User Experience for the Rhapsody product, in the new joint venture Rhapsody America. Responsibilities now include incorporation of features and design from the URGE partnership of Microsoft and MTV Networks. Also includes integration of content, features from the MTV Networks properties (MTV, VH1, CMT).Chief Designer: Rhapsody on TiVo -
Director Of User ExperienceBbc Technology Dec 2002 - Aug 2005Gb* End-to-end responsibilities from bid pursuit team, consulting, requirements gathering, design, development, and deployment.* Project leader on multiple large-scale customer engagements. Managing design, development, and QA teams. Focused responsibility on user experience, workflow, customer requirements, and information architecture* Specific focus on Media Asset Management systems for broadcast and post production.* Line manager for full time UE staff and contractors* Establish user experience best practices as applied to broadcast software design* Organize specialty initiatives such as usability testing, focus groups for internal development or customer request. * Project management responsibilities for budget, timeline, capex, etc.* Serve as bridge between creative teams and technical teams with understanding of engineering and programming background. -
Managing PartnerRolling Orange Jan 2001 - Dec 2003Campbell, California, Us* Managing Partner for award winning interactive services firm in San Francisco.* Responsible for business development, project management, and implementation. Generated revenue for the company to $500k +* Noted for on-time, on-budget delivery to specifications.* Concept development for an array of digital media offerings: interactive games, distance learning (with streaming media), educational interactive environments, and personal desktop broadcast systems.* Account Manager for high profile clients such as BBC Technology, RadioDCL -
User Experience Lead, Snr. ConsultantIxl, Inc Jan 1998 - Jul 2001New York, Ny, Us* Developer, designer, engineer of streaming media, broadband, and digital media applications* Expert in streaming media and user experience implementation on a wide variety of platforms* Launched streaming media specific group within iXL, one of the first at any internet agency* Founding member of Digital Media Solutions Group* Live, large audience webcasting experience (Americas Health Network, University of Kentucky)
Douglas Smith Skills
Douglas Smith Education Details
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Carnegie Mellon UniversityEnglish -
Georgia Institute Of TechnologyHci
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Georgia Institute Of TechnologyHuman Computer Interaction
Frequently Asked Questions about Douglas Smith
What company does Douglas Smith work for?
Douglas Smith works for Adobe
What is Douglas Smith's role at the current company?
Douglas Smith's current role is Snr. Director of Product Management - Enterprise Infrastructure and Customer Experience for Adobe Experience Platforms.
What is Douglas Smith's email address?
Douglas Smith's email address is dm****@****ail.com
What is Douglas Smith's direct phone number?
Douglas Smith's direct phone number is +141579*****
What schools did Douglas Smith attend?
Douglas Smith attended Carnegie Mellon University, Georgia Institute Of Technology, Georgia Institute Of Technology.
What skills is Douglas Smith known for?
Douglas Smith has skills like User Experience, Information Architecture, Mobile Devices, Digital Media, User Centered Design, Product Management, Product Development, Interaction Design, Technical Design, Creative Direction, Product Design, Agile Methodologies.
Who are Douglas Smith's colleagues?
Douglas Smith's colleagues are Nüket Kaydı Coşkun, Shravan Shetty, 최홍인, Motshidisi Magdeline Mohlokoana, Liam Keary, Patricia Honeywell, Jeff Gonzalez.
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