Douglas Verso Email & Phone Number

Souderton, Pa

Manage the majority of incoming customer communications related to the servicing of recreational vehicles. Explain policies and procedures to customers. Manage the schedules of department human resources. Assign repair orders to technicians based on competencies. Provide technical support and dispatch phone calls to proper personnel. Address customers' initial concerns, quote and acquire parts, receive customers when dropping off, update repair status, and review completed work on delivery.

Telford, Pa

Work directly with end users to create and maintain numerous websites utilizing tools such as Dreamweaver, Fireworks, PHPMyAdmin, Zurb Foundation, WordPress and skills in SQL, HTML, CSS and PHP and concepts of software development, SEO and responsive design.• Email Marketing – Developed email campaigns utilizing Constant Contact, Mailchimp and VerticalResponse.• Ecommerce – Develop, operate and maintain Volusion stores and manage the development of a Magento store.

Telford, Pa

Responsible for the layout and photo manipulation in the development of client marketing materials such as business cards, postcards, brochures, advertisements, booklets and catalogs. Adobe Indesign, and Photoshop. Also performed consumer product in-studio digital photography.

Telford, Pa

Responsible for more than just day to day operations including requesting vendor quotes, quoting clients, supply management, Accounts Receivable, Accounts Payable, Payroll, and Tax Reporting. Microsoft Word, Excel, and Powerpoint; Intuit Quickbooks.

Telford, Pa

Creativity needed to develop meaning for clients' words. Attention to detail needed to make certain there were no visual, grammatical or spelling errors in finished product.

Warrington, Pa

At client location, provided numerous technical services to support consumer sales. Merge vendor data with in-house client data in order to create sales and inventory reports to senior management utilizing Microsoft Dynamics Great Plains, MS Excel, MS Access and MS Powerpoint. Also provided:• Warehouse inventory reconciliation• Social media updates• Manage and supply product data to dealers• Volusion eCommerce storefront maintenance• Email campaigns with MailChimp

Telford, Pa

Responsible for in-house printing and production of client materials such as business cards and brochures as well more complex bound materials. Responsible for the maintenance and operation of printers, cutters and folding machines. Creo and EFI Fiery servers; Xerox, Cannon and Konica-Minolta digital printers.

Hatfield, Pa

• Customer Service – Point of sale operations of amusements and birthday parties. Phone call reception including inquiries, sales and scheduling of events. • Operations – Hiring and managing staff, including training and scheduling. Responsible for all financial transactions. Managing and operating children’s birthday parties, including planning of activities and food requirements. Landlord relations including scheduling of common resources. Vendor relations including timely scheduling of food deliveries. Facility and equipment maintenance.• Marketing – Develop and produce all print and digital marketing material including all content for brochures and website, including design, copywriting and photography.

Fort Washington, Pa

• Programmer – Application development utilizing PowerBuilder and MS Access supporting Marketing.• Support Analyst – Install, support and validate third party software in regulated Medical and Clinical Research environments. Y2K validation script development and testing of regulated software.

Netpune, Nj

• Application Developer – Early adopter of object oriented programming techniques utilizing Smalltalk.• Claims Adjuster – Customer service representative responsible for evaluating property loss and appropriate replacement settlement.