25 years of diverse experience in construction, maintenance, customer service, and sales management. I also enjoyed an 8 year career as an EMT/Paramedic, and professional firefighter(Florida). I bring a unique blend of skills and a proven track record of leadership and problem-solving to every project I undertake. I am recently transitioning from a role as a maintenance manager in Colorado, where I honed my expertise in managing complex systems and leading teams to achieve operational excellence.My career journey has been driven by a passion for delivering high-quality service and a commitment to continuous improvement. As I seek new opportunities, I am particularly interested in remote/hybrid roles that allow me to enhance my project management skills, using the latest technology.In addition to my professional pursuits, I am deeply committed to personal growth and wellness. I enjoy practicing yoga, reading, playing drums, guitar, and staying active through surfing, snowboarding, hiking, and fitness. I am also passionate about traveling and experiencing new cultures, which has enriched my perspective and adaptability. I am enriching my project management credentials through a PMP certification course through Coursera ,and will take PMI exam in the next month. I am excited about the prospect of contributing to a forward-thinking organization where I can apply my extensive experience and skills to drive success and innovation.
-
Maintenance ManagerSkyrun Vacation Rentals Dec 2021 - May 2024Colorado-Managed a team of four maintenance team members that handled 165 properties(electrical, heat, plumbing, appliance repair/install, drywall, paint, flooring, carpentry).-Implemented off-season initiatives leading to a 20% decrease in costly repairs-Optimize system process to achieve a 60% increase in guest check-in satisfaction-Liaison to homeowners and contractors responsible for keeping track of billing, invoicing, and quoting projects. -Responsible for inventory management, custom orders ,quality control, and guest satisfaction with work order management and completion timeframe shortened from 72hrs to 24 hrs.-Optimized lock system of all properties and integrated open edge lock software for remote check-in resulting in 60% increase of guest check in satisfaction metric. -
Millwork Dept. Manager Inside SalesThe Home Depot Dec 2020 - Dec 2021Arvada, Colorado, United States-Managed a team of three sales specialist, in charge of inventory, training, meeting with vendors, clients and regional sales teams.-Collaborated with installation teams to ensure seamless project execution ,by implementing work order tracking software, that could be updated in real time decreasing ordering errors by 12%. -
Inside Sales SpecialistBreckenridge Building Center Aug 2019 - Dec 2020Breckenridge, Colorado, United States-Presented product features to customers addressed technical inquiries and successfully closed sales by effectively handling their concerns with care and attention.-Achieved 18% sales increase of building materials such as decks framing packs doors and siding projects within a 6-month period.-Developed and implemented fair pricing structures negotiated contracts and secured purchase agreements with building contractors and homeowners-Handled a portfolio of 25 accounts overseeing special orders with vendors to ensure timely delivery and customer satisfaction-Demonstrated adeptness in negotiating quotes and bids insuring seamless transition from project start to finish.-Provided product expertise and consultative sales support to customers maintaining a 95% customer retention rate through consistent follow-up -
Snowboarding InstructorArapahoe Basin Ski Area Oct 2019 - Nov 2020Summit County, Colorado, United States-Instructed beginner and intermediate snowboarders on proper techniques for turning, stopping, and navigating various terrain on the mountains.-Offered personalized feedback and encouragement to help students improve their skills and build confidence on the mountain.-Organized and lead group lessons, clinics, and guided tours to enhance the overall learning experience.-Demonstrated in-depth knowledge of mountain safety, andassured all students were well informed of all safety equipment, and how to use it. -
Construction Project ManagerCitadel Contracting Jan 2014 - Aug 2019New Smyrna Beach, Florida, United States-Led successful company transition from residential to commercial projects, resulting in expanded operations in Orlando and growth of team from 10 to 25 members within 2 years.-Managed dual roles as sales and project manager, ensuring seamless coordination of new bids, homeowner meetings, and inspections to uphold high-quality work.-Directed a team of up to 30 construction workers in daily tasks, ensuring projects were completed on schedule and within budget.-Coordinated with subcontractors, homeowners and vendors to order materials and equipment essential for job site.-Handled safety protocols and conducted regular inspections to uphold a safe work environment for all workers on site.-Communicated with building developers, providing updates on progress and addressing any concerns or issues that arose during construction.
-
ParamedicRural/Metro Corporation Jan 2013 - Jan 2014Orlando, Florida, United States-Lead Paramedic for busy ambulance in Orlando, running 10 to 30 calls a shift, ranging from MVC's, medical, hazmat, and hospital transfers.-Communicated with hospital personnel and dispatchers via radio to ensure seamless relay of patient and scene information, following SOP's and Protocols.-Triaged by assessing scene (poly trauma) engaging with patients, bystanders, and family members to determine appropriate medical facility for emergent needs (trauma, burn, and pediatric centers).-Assessed patient vital signs and condition, used ACLS medical equipment to ascertain necessary care interventions.-Assigned BLS tasks to other personnel on scene to secure comprehensive emergency treatment for patients.-Documented all on scene interventions in patient care reports, reviewed by medical director, commended for quality several times. -
Firefighter/Emt/ParamedicCounty Of Volusia Oct 2006 - Oct 2013Deland, Florida, United States-Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property. -Communicated with on scene firefighting teams, making critical decisions on extinguishing fire / mitigating scene based on dynamic critical factors.-Directed calm and effective evacuations during emergencies to prevent fatalities and injuries.-Asserted communication with dispatch to exchange crucial information on fires and scene updates.-Operated various vehicles and equipment to support rescue operations during emergencies.-Provided prompt response to emergency medical calls, administering lifesaving procedures and medical services. -
CarpenterM & R Construction Jan 2004 - Jan 2006Port Orange, Florida, United States-Built residential and commercial structures while ensuring compliance with project specifications.-Fabricated trusses and installed roofing sheeting for exterior constructions.-Interpreted blueprints and collaborated with inspectors to check quality control on site.-Erected interior walls and installed framing components.-Completed mill work finishing on baseboard, casing, and crown molding.
Douglas W. Education Details
-
Florida State Fire College4.0
Frequently Asked Questions about Douglas W.
What is Douglas W.'s role at the current company?
Douglas W.'s current role is Ex-firefighter/Medic with management experience in customer service , construction site, sales, and maintenance operations seeking a remote project management role. Bringing grit and empathy to your team !.
What schools did Douglas W. attend?
Douglas W. attended Daytona State College, Florida State Fire College, Daytona State College, Keiser University.
Not the Douglas W. you were looking for?
-
1dmvnow.com -
-
Douglas W.
Pittsburgh, Pa -
3wellington.com, wellington.com, gmail.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial