Douglas Webster Email & Phone Number

Mountain View, California, US

San Jose, California, US

• Directing and executing multiple advanced analyses of field failures and system performance.
• Identifying top field issues and kicking off root cause investigations and mitigation plans.
• Producing predictive analytics to forecast future service issues and evaluate improvement rollout plans.
• Providing weekly presentations on field insights and recommendations to C-level executives and VPs.
• Directing all reliability test and analysis plans for sustaining and new product development projects.
• Acting as the program manager for reliability improvement projects, tracking deliverables and timelines.

Franklin Lakes, New Jersey, US

• Acting as an ambassador of design quality and as a technical leader of reliability engineering on several projects and teams, including PaVE, CARE, DIG, FACSymphony S6, FACSDuet, FACSMelody, FACSLyric, and more.
• Managing a team of reliability engineers and technicians, supporting several projects in BDB R&D.
• Founded and currently manage the DIG Team (Data Integrity Group) - This is a cross functional forum where members constructively challenge each other to standardize and automate the generation of actionable field.
• Driving the formation of several initiatives to bolster design quality and data-driven understanding of customer experience, including subsystem characterization using Design for Six Sigma best practices, and the DIG.
• Acting as the R&D representative on the CAPA board, working cross functionally to help direct, prioritize, and resolve the top field issues faced by the business.
• Hosted the first BDX Reliability Engineering Symposium in San Jose, bringing engineers across the company together for workshops, lectures, trainings, and to share best practices.

Cupertino, California, US

• DRI (Directly Responsible Individual) for the reliability of the touch sensors in the iPhone X, XR, XS, and XS Max.
• Planned and oversaw the execution of environmental reliability testing in Cupertino. Had successfully completed over 50 tests.
• Managed reliability plans and test progress of 7 different reliability teams in Asia.
• After identifying failures, worked directly with design teams to follow through from FA, to root cause identification, to corrective actions implementation, and design/process change validation.
• Maintained and presented documentation to track and report reliability statuses to executives, including FMEA, nodes of assembly analysis, hypothesis vs test charts, and risk analyses.

Franklin Lakes, New Jersey, US

• Interim Manager of the Reliability and Integration Engineering Department - Managing a technical team of six engineers and one technician - Providing support and guidance to multiple project teams to meet reliability.
• Led the reliability efforts on the FACSseq cytometer project by providing input to design decisions, planning and executing multiple tests, and spearheading defect mitigation plans.
• Responsibilities also include those in the section below (BD Biosciences Engineer I).

Franklin Lakes, New Jersey, US

• Designing testing plans and protocols for robustness tests, component-level life tests, and system-level life tests using reliability modeling techniques and experimental design.
• Carefully executing test plans, often by building automated test fixtures that maximize testing uptime while minimizing manual upkeep.
• Analyzing failures and proposing solutions to the design team.
• Led an initiative to promote innovation in the hardware engineering organization.

Berkeley, CA, US

The M.Eng program at Berkeley covered a unique mix of engineering and business to best prepare me for success in the tech industry. I was simultaneously taking high level bioengineering classes (such as Biophotonics, Principles of Magnetic Resonance Imaging, and Computational Biology) and entrepreneurship courses (such as Marketing, Accounting, Tech.

At Lantos Technologies I did a great deal of research and development work involving developing materials, testing material properties, organizing and displaying data, and creating protocols for testing. I primarily worked with silicone and thermoplastic materials.

At Boston University I earned my Bachelors of Science degree in Biomedical Engineering. My studies focused on biomedical optics, materials science, mechanics, and transport phenomena. Some courses include Optical Microscopy, Medical Imaging, Solid Biomechanics, Materials Science, Biotransport, Molecular Cell Biology, and Systems Physiology. Please see the.

During my Harvard-MIT Health Sciences and Technology (HST) internship, I worked in the Bouma Lab at the Wellman Center for Photomedicine at Massachusetts General Hospital. There, I worked on a project testing the effectiveness of polarization sensitive optical frequency domain imaging using imaging processing and histology, and presented a related research.

I worked as an assistant technician in the Laboratory of Molecular Neurotherapeutics at the Boston University Medical Campus. My responsibilities included contacting vendors and ordering hundreds of items to help set up the lab.

Master Of Engineering (M.Eng.), Bioengineering

Bachelor Of Science (B.S.), Biomedical Engineering

Education record