Doug Richard Email & Phone Number

First and foremost, I am a problem-solver, a troubleshooter, and an experienced IT manager who relishes the challenge of managing diverse teams tasked with providing superior day-to-day operational support and, whenever needed, the ability to restore order out of chaos both quickly and expertly. Project management is a delicate balance of art and science. I have seen PMs seduced into trusting the science of PM software as the sole means by which their projects are managed, resulting in the project plan managing the project as opposed to the PM. While software remains a valuable tool, it is but one of the many tools available to a PM. There is also team-building and team-leading, the ability to multi-task, and, most importantly, communication skills promoting open and honest working relationships within the project team and the client(s) involved. I enjoy the challenge of molding a diverse collection of talented individuals into a cohesive, functioning team united in a singular desire to be the best at what it does. It is not always easy: there will always be challenges achieving total buy-in to what I call the “one team” concept, but I have always believed honesty, openness, and trust fosters commitment, collaboration, professional growth, and job satisfaction. Which is why my project teams have all shared a track record of success and a high degree of employee and client satisfaction. An example is when the Allscripts report writing team expanded to India. Some might think it odd that it wasn’t me, but one of our veteran report writers whom my Director and I selected to meet the new hires and assess their skillsets and personalities in person. But it was our view that the personal and cultural strengths of the person selected would help lay the foundation for the "one team" concept we wanted to implement going forward. My time would come, but what we most wanted to achieve at that time was an honest assessment of the new talent, thus enabling us to develop a strategy for collaboration and success. It always gave me great pleasure when a team member presented a new idea or approach we thought worth pursuing and for me to say, “OK, let’s run with it!” I have confidence in my personal and professional abilities. I enjoy a good challenge and am ready for the next one in my future. While technologies and industries continue to change and evolve, the skills honed as a healthcare industry IT project manager, along with my PMP association, remain essential elements to success in my next professional engagement.

Listed skills include Software Implementation, Healthcare Information Technology, Ehr, Sdlc, and 5 others.