Support the Research Service at VA Boston Healthcare System. Manage clinical research projects for the Massachusetts Veterans Epidemiology and Research Information Center (MAVERIC). Oversee and manage all operational aspects of RePOP.• Accurately prepare submissions with IRB/R&D ensuring all study activities are approved.• Develop and amend protocol language to meet the needs of the study and to ensure all appropriate regulations are met.• Participate in study team discussions to assess study performance and set plans and actions to ensure study success. Resolve issues with an emphasis on adherence to study protocol.• Maintain the Central Study File in SharePoint verifying all study documentation is accurate, complete, and appropriately filed.• Prepare study documents including recruitment materials, operations manuals, and procedural documents.• Responsible for coordinating and executing study activities required for the successful day-to-day conduct of multiple clinical trials, maintaining a comprehensive and coordinated overview of the daily activities in accordance with IRB, R&D, and other applicable Federal regulations.• Utilize Trial Matching Apps and EMR to assist in prescreening and participant eligibility. Review patient medical history, laboratory data, and test results to identify and recruit potential study participants.• Select study participants based upon inclusion/execution criteria specified in the protocol, obtaining Informed Consent and instructing and counseling participants on study procedures, risks, and benefits.• Collaborate with study team on project logistics, including recruitment activities, SOPs, data collection, and pharmacy involvement. Communicate with nursing and laboratory staff of scheduled or potential study activities.• Complete and submit accurate and timely CRFs, source documents, and responses to queries in Rave Electronic Data Capture (EDC) System.• Participate in monitoring and auditing visits.

Provide support to VA Medical Center clinical research studies. Manage and oversee screening, recruiting, and enrolling of patients for participation in multiple clinical trials, ensuring compliance with federal and institutional guidelines. • Assist principal investigators and study staff in the preparation, completion, and accuracy of study documents, statements, forms, and amendments for Research and Development Committee and Institutional Review Board approval.• Review patient medical history, laboratory data, test results, and trial matching applications to identify and recruit potential study participants.• Obtain informed consent and instruct and counsel participants on study procedures, risks, benefits, and expectations.• Utilize applications such as iMedidata, Oncology Patient Enrollment Network, and VA REDCap, to perform data entry into electronic case report forms, review and resolve data queries, and provide source documents per protocol requests and timelines.• Coordinate the collection and processing of study required biosamples for storage and shipment. Create necessary shipping invoices for sample tracking and documentation.• Maintain and update study files, records, and data for progress and audits.• Relevant trainings include CITI Training for Protection of Human Research Subjects, CITI Good Clinical Practice course, IATA Shipping of Dangerous Goods training, Healthcare Provider (BLS) Adult, Child, and Infant CPR/AED certificate.

Instruct and guide third- and fifth-year students enrolled in the Doctor of Pharmacy program in class and using Microsoft Teams and Zoom for remote learning with course focus on community pharmacy practice, covering all disease states, and providing insight on patient counseling, prescription dispensing, medication errors, drug interactions, and professionalism. Evaluate student course assignments, classwork, and presentations.• Recognized as University Pharmacy Preceptor of the Year.

Practiced in 8 different locations and as Pharmacy Manager for 6 locations. Managed the operation of the pharmacy department, ensuring legal compliance with Board of Pharmacy regulations, federal and state laws, and company policies and procedures.• Reviewed and maintained invoices, recall documentation, inventory/sales reports, controlled substance logs, and prescription files, and confirmed accuracy of pharmacy records, licenses, and certificates, to regularly attain high scores on State Board inspections and company audits.• Supervised and trained pharmacists, technicians, and interns resulting in increased production, streamlined workflow, and improved customer satisfaction. • Filled and dispensed medications, reviewed physician prescriptions, and conducted drug utilization reviews of patient records. Administered seasonal influenza, Shingrix, pneumonia, and Covid-19 immunizations.• Hosted store health screening events twice a year, averaging 20 customers per screening. Tested blood pressure, blood glucose readings, and blood cholesterol levels, and discussed healthy lifestyle modifications, adult immunizations, and physician follow-ups.• Provided clinical Medication Therapy Management evaluations utilizing MirixaPro and OutcomesMTM platforms and consulted patients on medication use, expectations, adverse reactions, and adherence.• Processed insurance claims including billing, providing co-pay information, initiating prior authorizations, and suggesting alternative medicines to providers according to insurance formularies and limits for government (Medicare and Medicaid) and commercial plans (BCBS, Aetna, Caremark, United Health Care).• Accessed, reviewed, and updated the Massachusetts Immunization Information System (MIIS) and Massachusetts Prescription Monitoring Program (PMP) websites.

Supported more than 200 industry and investigator initiated clinical trials to test potentially new medications and indications, building strong relationships with investigators and nursing personnel and assisted in planning study logistics, reviewing physician orders, and acted as a liaison between principal investigators and the pharmacy department. • Coordinated study initiation, drug accountability, ordering, distribution, protocol development, randomization, and double-blind studies. • Met with industry sponsors, auditors, and clinical research associates regarding Good Clinical Practice guidelines, study initiations, site management, and pharmacy record audits.• Studies included, but not limited to, oncology, cardiology, surgery, infectious disease, ophthalmology, and pediatrics.