Douglas Beck Email & Phone Number

Denver, Colorado, United States

Providing IT Solutions to small business and private investors in the Denver Area.Analyzing and diagnosing a company's IT infrastructureUnderstanding a client's business needsDesigning and implementing technology solutionsProviding strategic advice on using technology to achieve business goalsManaging IT initiativesTroubleshooting technical issuesCoordinating with other IT professionalsMaintaining client IT systems

Remote

Consulting Client on Audio/Video/Digital Standards and Support Models. Supporting ITPMO for all IT Related Projects in the Hospitality & Gaming Space.

United States

Led team of Technology & Audio/Video Professionals providing support for all hotel, retail, food service, Spa, surveillance, gaming, and back-office operations. Extensive budget and accounting requirements. Regulatory compliance and security (physical & network) requirements. Required state gaming license and extensive background checks.• Implementation of Microsoft Teams (Locally and tied to corporate)• Vendor management• Led team of 7 IT and A/V professionals• Position is a “Matrixed Management” role reporting to local leadership & corporate IT.• Member of the Executive Team on property• Responsible for directing the overall operations and staff of the IT department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.• Responsible for preparing, monitoring, and adhering to budgets; ensures compliance to departmental budget initiatives; reports budget concerns/deviations to Executive Management/GM.• Enthusiastically supported, actively promoted, and demonstrated superior customer service. Ensured customer service standards were followed by all team members. • Participated in the development of the corporation's strategic logics to include plans and programs as a strategic partner.• Evaluated and advised on the effect of long-range planning of new strategies and regulatory action as those items impact the technical operating platforms of the property.• Developed design and implementation strategies to ensure property is kept abreast of technology trends within the gaming industry.• Developed and maintained disaster recovery strategies.• Developed policies and procedures to ensure the integrity of all deployed information systems in accordance with enterprise governance and architectural standards.• Managed employees working in a high-pressure 24/7 environment.• Utilized strong administrative, P/L management, technical, problem-solving, and negotiation skills.

500 Jefferson County Parkway, Golden, Co 80401

Responsible for all Technology strategy and operations in the 1st Judicial District, which includes two counties and 40+ Law Enforcement Agencies, Telecommunications/Networking, Servers and Hyper Converged Hosting/Virtual Environment, Data Protection, Hybrid Cloud Solutions, Application Development, Sharepoint Frameworks, Help Desk Technical Support. Central Services - all internal services for discovery, records, and facilities.Notable Accomplishments:+ Executed and Managed "long delayed" migration from iSeries based Case Management System (CMS) to cloud based system provided through the Colorado District Attorneys' Council.+ Enhanced technology interfaces to the courtrooms (State Judicial) +Implemented system and end user Back-up solutions+Complete technology refresh including technology vendor platform change+Established Standards of Enhanced tools for case preparation (Software and hardware) including setting video standards (evidence)+ Implementing Body Worn Camera video standards and storage requirements+ Created new Agency based accounting and budgeting system+ Implemented Video Communications systems (Digital Display Boards) throughout the office to give the employees a better view into operations, leadership initiatives and local activities+ Managed Cyber Security Training System and ensured all employees were constantly trained and tested to be cyber aware at all times.Successful leadership, management with a focus on service and technology - organizational leadership and mentoring- strategy development to align service and support to achieve organization goals- policy development & implementation- successfully delivering internal and external services to business, government agencies and citizens- expert process creation and refinement- law enforcement security compliance expert- business technology translator

Denver, Colorado

Built a strong and trusted working relationship between CDOT and OIT where one did not exist prior to my joining the CDOT team. Established Organization technology goals in alignment with OIT’s guidance through execution of playbook initiatives, Wildly Important Goals (WIGs), one and five year strategic plans, IT Operation Leadership and Project Management. Key Accomplishments:• Budget Management and Administration – Manage $18 million annual IT budget • Strategic Vendor Relationship Management – Saved CDOT over $2.6 Million in 2014 on storage contracts• Instrumental in completing Bustang Bus Service with full IT capabilities for maintenance and passenger needs• Member of Agency Executive Leadership Team and CDOT leadership groups• Executive Sponsor for new HQ relocation project – providing guidance on the technology infrastructure required while maintaining LEED building standards• Defined and executed project management requirements, time­lines, and headed cross departmental business and technology to multiple new physical locations, including providing guidance in transitioning from premise data center to co­location data center with no downtime• Organized and streamlined development of operational changes and applications with business and Public Information Systems, Production Workflow Systems, and Third Party Vendor partners• Provided executive level sponsorship for the SAP (ERP) system interface to the Colorado CORE financial management system implemented statewide• Subject Matter Expert on Connected Vehicle and Autonomous Vehicle technologies. Project Sponsor, governance and Project Gating executive• Worked to eliminate custom software solutions both new and legacy in favor of Commercial Off the Shelf (COTS) solutions whenever possible• Instituted Agile and ScrumMaster methodologies as leadership tools and not just an DevApps standard• Leading all aspects of the “Highway of Things”™ transportation technology planning and implementation

Self-Published Author. Book 1 with over 400 copies in print. Book 2 published in November 2011 with 170+ stories and 35+ pictures from Aspen's past. In Charge of production, Marketing, PR and Inventory control. Used CreateSpace as my printing and distribution source. 4 titles in all, all in various stages of production as of Dec. 2010 Books can be purchased at all on-line and Big Box Stores.Book 3 was part of the "Images of America" Series - I chose to showcase Aspen, Colorado in the early years.

Lakewood, Colorado

• Trusted technical adviser and member of the Agency Executive Management Team (ELT) • Led the development and implementation of the project initiation and governance process at the Agency.• Manage the IT project portfolio and monitor SLC performance metrics to support the OIT and Agency missions.• Lead collaborative process improvement sessions with senior executives, key program stakeholders and staff.• Establish and champion standards, procedures, and best practices to deliver high-quality enterprise IT services.• Provide vendor management for staff augmentation, infrastructure hosting, and application development.• Provide guidance on new technologies such as Mobile Applications, Google Suite of Products

Green Mountain, Lakewood, Co

The board is responsible for the overall leadership and direction of the operations of the "Special District." All budgeting, capital acquisitions and staffing is managed by the Board of Directors who meet once per month. As President of the Board it is my responsibility to ensure that all functions of the board are within out legal limits and that the board acts in the best interests of our customer/owner base. All board meetings are held at my direction following all accepted guidlines and procedural requirements.

Lakewood, Co

Bottom-Line Leadership: Business Development – upgraded the corporate Internet and went from "Hosted" to in-house Exchange 2010 achieving significant increase in customer traffic and ever-increasing user satisfaction. Manage data processing and telecom centers of excellence with leadership roles generating facility security and infrastructure solutions. Direct a team of senior-level engineers. Generated the FY2011/2012 IT budget for coprorate Office and 100+ stores. Responsible for all desktop and server support. Implemented TrackIt! help desk application and achieved higher level of customer satisfaction than my predecessors. End user community consisted of 200 plus users in multiple locations across the United States. Directly manage all network servers including Exchange Server (2010), SEPM Antivirus systems, BackupExec, TrackIt Help Desk, PCI Compliance for all retail locations, ADP Reporting, SME in MS Excel, Firewall and Email Security Appliances and related applications. Projects included Polling Payroll, Exchange Migration from Hosted to in-house plus the migration of 120 plus users and 100 stores, Labor Scheduling tools, website management and implementation of a Blackberry Enterprise Server.

Manage and Maintain Network Infrastructure including Telecommunications, Industry Specific Server Based Applications, Tier 3 Support related infrastructure hardware and software.Support of Exchange 2003, Windows XP/7, complete Office 2003/2010 support and SME in Excel, Blackberry Enterprise Server Administration, Symantec SEPM system administration. SQL, Sharepoint, WiKi Development and general IT systems support.

Product Development – function as “link:” between technical operations group and sales team in developing and delivering managed services solutions (products) to 2800+ existing customers as well as tools for new customer acquisition. Conduct formal market analysis, product definitions and collateral marketing tools for sales and delivery of all products. Developed Sales “Wiki” tool with all product based information including development timelines, costing and pricing information, definitions of IT terms, competitive information and related tools.Sales Engineering - Meet with customer technical teams in designing optimal solutions based on specific customer requirements. Hold technical training for sales and management to keep them current on new technologies, competitor product offerings and to assist in retaining customers in a highly competitive environment. Key role to provide infrastructure solutions, RFP/RFI responses and all product solution and pricing activities.

Provide Senior level engineering support for IT related managed Services customers. Responsible for all pricing and product offerings, senior level sales consulting to government and public sector customers.

Bottom-Line Leadership: Business Development – upgraded the corporate Internet achieving significant increase in customer traffic and ever-increasing revenues from on-line transactions. System now handles $2.5 to $5 MM annually. Manage data processing and telecom centers of excellence with leadership roles generating facility security and infrastructure solutions. Direct a team of senior-level engineers working at 7 locations. Generated the FY05 IT budget. Responsible for all desktop and server support. Implemented TrackIt! help desk application and achieved higher level of customer satisfaction than my predecessors. End user community consisted of 120 plus users in 5 locations across the United States. Team of 8 personnel consisted of 3 application developers, 2 desktop support personnel and server administrator.

Bottom-Line Leadership: Facilitated over $460MM in new projects and rehabilitated a number of problem accounts. Went that extra contact distance to reassure clients under challenging conditions.Award: Top 100 employee (2001).Scope: Managed a 24-engineer team (with support personnel total of 84 on team) covering major projects and installations in Canada and U.S. Collaborate with marketing, finance, R&D, and installation teams to deliver projects on-time, on-budget and in excess of client expectations. Held overall budget authority for a $75 MM multi-country network deployment and brought it in at 4% below budget, a net profitability value of over $1 MM.Project Highlights: Designed complete voice, data and optical networks for several IT organizations. Assisted in the structural design of over 20 corporate and national data centers and telecommunicat

Usa & Canada

Increased technology-based branch sales from 10% to 65% over a two-year period, an above-plan annual value in excess of $5 MM on an investment of less than $1 MM. Enhanced branch operations in values worth millions of dollars annually. Reduced overall project costs in excess of $12 MM most of which was passed on to franchisee. Reduced Support costs in excess of 50% compared with predecessor, a value exceeding $1 MM – achieved by rationalizing procurement process, reducing number of vendors, and consolidating pricing matrix.Scope: Through 14 teams of engineering personnel at multiple sites internationally, served on the executive management team advising on branch/franchise technology investment. Served as branch technology strategic planning leader with decision-making control over equipment portfolio. Led Field team of QA engineers for applications to be implemented in all branches. Worked with corporate development team on customer and market specific applications.

Built up and led team of 12 technical professionals. Tier-3 support for all branch locations and managed polling of sales data. Provided Executive Support due to the sensitivity and data contained on their systems, this included Franchise operators for all of the Boston Market and bagel company partners. Established corporate technology infrastructure and installed national data network linking branch development (franchisee) offices to corporate network infrastructure. Worked closely with Boston Market franchisees and managed all Data Centers and IT related services in North America. Integrated diverse networks and applications from each of the Bagel partners and scaled systems for exponential growth. Worked with Noah’s franchise operators in preparation for their integration (buy-out) by the newly formed Bagel Company. Personally installed over 25 networks in franchisee locations for store polling of sales data and order entry system.

Ba, Industrial Psychology, Economics

Activities and Societies: Sigma Chi Fraternity (Epsilon Pi Chapter)Industrial Psychology/Human Resources

Education record

Activities and Societies: Hockey, Track, Ski Racing, BandHockey, Ski Racer, Cross Country and Track & Field, Student Government, Student.