department’s business strategy, priorities and processes to align with the firms overall goals. Conclusions create an overall portfolio of projects. Responsible for hands-on project management, including defining scope, planning, and executing projects to support the delivery of the program’s portfolio. Work in partnership with internal and external resources to evaluate the business strategy/benefit, solution, technology, and activities for each project, as well as inter-project dependencies and the execution and delivery of said proposed solutions. Partake and contribute to the evolution of the PMO, including project intake, portfolio management, governance and communication, budgeting, financial management, and resource management with peer groups.Select Accomplishments:• Team with internal Business Relationship Manager to evaluate current Accounting, Risk Management and administrative processes to recommend improvements to the billing, eBilling and Collections procedures. • Re-configure bi-annual Collection Campaign Tool improvement project from waterfall to agile to improve delivery of development and quality assurance of enhancements and corrections.• Turned around a troubled 3E upgrade project by re-evaluating scope and choosing better resources for implementation.• Introduced automated 3E testing tool to improve the quality of software analysis and reduce the dependency on manual intervention, which lead to improved ability to stay on current 3E versions.

Orchestrated big-picture business improvement projects and programs for AMLAW 200 and below firms on a domestic and global level. Provided strategic planning, goals definition, solution and business analysis and review, and implementation of ERP and EPM systems and peripherals. Worked closely with clients and teams throughout analysis, program and project planning, integrations, mergers, restructurings, and implementations of Aderant, Elite Enterprise and Elite 3E, providing training, consulting, and staff backfill. Delivered complicated client issues orally and in writing to all stakeholders. Led team of 15 programmers, project managers, application consultants and trainers, including planning, assigning, and reviewing work, evaluating performance. Select Services:• Aided merging firms of same size in tool selection and merger by creating key performance indicators, staff evaluation with both tools and analysis of how tools had been implemented and used. • Assisted firms in global rollout of software to local offices by analyzing local requirements and providing training, conversion, and merger services. • Supported firms with back-fill staffing assistance in billing, ebilling, new business intake, cash receipts, accounts payable and controller rolls during their migrations to other platforms.

Spearheaded implementation and management of firm’s financial ERP and related technical platforms, encompassing research, scoping, planning, and implementation of products. Planned, organized, and coordinated projects and programs ranging from solutions delivery to process improvements, business analysis, and upgrades – administering $500K budget and leading team of four. Drove financial software purchases, upgrades, integrations, customizations, security, training, and troubleshooting.Select Accomplishments:• Played key role in increasing revenue by 1M (10%) by reducing billing days from 30 to 15 in five months while enhancing accuracy with streamlining of billing processes and simplification and automation of financial processes, including accounting, collections, risk assessment, and records management. • Expedited and enhanced quality of reports via automation and customization – by introducing a 2-day automated process that replaced a 7-day manual process.• Eliminated system general ledger posting issues by modifying sub-ledger masking problems, enabling financial system balancing in 3 hours instead of 4 days.

Based on relationship with Basel Enterprises, offered to join firm to oversee organizations ERP system. Oversaw firm’s Elite Enterprise ERP, covering financial and risk management as well as related systems. Led full lifecycle of projects and programs from planning, organizing, and coordinating to business analysis, improvements, upgrades, and support. Coordinated efforts to simplify and automate financial processes. Supported $1M budgeting. Headed client and financial reporting functions from customization to automation. Managed support contracts, vendor relations, system upgrades, and user training on financial procedures and software.Select Accomplishments:• Slashed costs by $132K in 45 days with re-development of radio-frequency identification (RFID) initiative for electronic and physical records & information management, eliminating use of servers and existing software.• Boosted revenue by $11M in nine months with negotiation and implementation of time entry solution, introducing mobile and capture technology.• Increased revenue by $1.72 million through optimizing advanced billing system functions which lead to an increase billing accuracy, prioritization, and timeliness from 89% to 95% in six months.

Developed and implemented firmwide software migration and upgrade methodologies. Managed full lifecycle of 50 new client software implementations, 30 firm mergers, and 400 client upgrades as well as new product implementations worldwide, including Elite for Windows, Elite Enterprise and Elite 3E, with a team of 50+ consultants (programmers, application consultants, regional project managers and trainers), providing or arranging training and development.Select Accomplishments:• Spearheaded global ERP implementations valued at up to $10M, driving efforts of 50+ team members.• Developed and implemented firmwide financial, risk management, records and information management software migration and upgrade methodologies. • Assisted Account Executives in generating over $2M in consulting services sales annually.