It Program Manager
Currentdepartment’s business strategy, priorities and processes to align with the firms overall goals. Conclusions create an overall portfolio of projects. Responsible for hands-on project management, including defining scope, planning, and executing projects to support the delivery of the program’s portfolio. Work in partnership with internal and external resources to evaluate the business strategy/benefit, solution, technology, and activities for each project, as well as inter-project dependencies and the execution and delivery of said proposed solutions. Partake and contribute to the evolution of the PMO, including project intake, portfolio management, governance and communication, budgeting, financial management, and resource management with peer groups.Select Accomplishments:• Team with internal Business Relationship Manager to evaluate current Accounting, Risk Management and administrative processes to recommend improvements to the billing, eBilling and Collections procedures. • Re-configure bi-annual Collection Campaign Tool improvement project from waterfall to agile to improve delivery of development and quality assurance of enhancements and corrections.• Turned around a troubled 3E upgrade project by re-evaluating scope and choosing better resources for implementation.• Introduced automated 3E testing tool to improve the quality of software analysis and reduce the dependency on manual intervention, which lead to improved ability to stay on current 3E versions.