Douglas Bogdzevicius Soares

Douglas Bogdzevicius Soares Email and Phone Number

Manager | Executive | Planning | Operations | Implementation | Telecom | Quality | SLA | KPI | Customer Satisfation | Budget & Forecast @ Dutra Máquinas
Douglas Bogdzevicius Soares's Location
São Paulo, São Paulo, Brazil, Brazil
Douglas Bogdzevicius Soares's Contact Details

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About Douglas Bogdzevicius Soares

Professional with 32 years of experience in Planning, Engineering, Implementation and Operation & Maintenance of Telecommunications Networks.Technical and operational knowledge in all stages of processes involving Mobile and Fixed Telecommunications Networks, such as dimensioning, budget, forecast, RfQ, acquisition, licensing, implementation, activation, acceptance, operation, and processes related to quality maintenance (internal and Anatel). Having worked in the area of ​​Core (HLR, MSC-S and M-MGw), Access Network (2G, 3G and 4G), Transmission (MW, Optical Fiber, Medium and Large Capacity Backhaul and leased line) and Management (OSS ), in mobile and fixed networks.Management of Operational and Administrative teams in high availability environments (24x7). Communication skills with all hierarchical levels of the company, including Commercial, Marketing, Regulatory, Press Relations, Corporate Security and IT areas, as well as full capacity to act as an interlocutor with public bodies, including media (radio, TV and print) .Great capacity for Interaction with the Management Center, both in the scheduling of programmed activities and in the treatment and/or monitoring of failures.Leadership focused on people development to increase productivity and improve results. Experience in evolution, integration and optimization of production processes to gain operational efficiency and cost savings. Ability to execute projects with people engagement and deliveries ahead of schedule. Flexibility to adapt to constant changes in the company's goals and objectives. Practice in negotiation with internal areas and external entities of the company with positive results for both parties.Focus on the elaboration of Actions aimed at improving Anatel Quality Indicators (SMP), with identification of offenders, action plan, follow-up, day-after monitoring, trend analysis, and elaboration of contingency actions if necessary.With a company (EIRELI) in case of a PJ contract, and with availability to move between cities and states.

Douglas Bogdzevicius Soares's Current Company Details
Dutra Máquinas

Dutra Máquinas

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Manager | Executive | Planning | Operations | Implementation | Telecom | Quality | SLA | KPI | Customer Satisfation | Budget & Forecast
Douglas Bogdzevicius Soares Work Experience Details
  • Dutra Máquinas
    Supervisor De Atendimento Ao Cliente
    Dutra Máquinas Jan 2024 - Present
    São Paulo, São Paulo, Brasil
  • Valtellina Do Brasil
    Operations Manager
    Valtellina Do Brasil Oct 2020 - Jun 2022
    Brazil
    Responsible for the Telecom contracts of Valtellina in Brazil, aimed at the Implementation and Maintenance of Optical Fiber networks, guiding and offering the necessary support to Coordinators, Supervisors and teams to carry out projects, meet goals and financial realization. Being also responsible for interacting with customers regarding the forecast of works, dimensioning of teams, elaboration and monitoring of schedules, crisis management, closing of works, documentation and billing, having as main customers TIM and American Tower do Brazil. TIM Implementation Contract: Construction of optical networks (FTTS, Backhaul, Backbone and FTTH) in the states of RJ, ES, MG, BA, SE, PE, CE, RN, AL, PB, PI, PA, MA, AM, RR And AP. In 2021, representing about R$ 30 MM in revenue, with the implementation of more than 1,000 km of area network, 600 km of underground network, 35,000 mergers, distributed in about 700 works (IDs). ATC Contract Implementation: Construction of FTTH networks in the city of Lagoa da Prata, Ituiutaba, Sabara and Almenara, in the state of Minas Gerais, with a total estimated value of R$ 7 MM, totaling more than 700 km of launch area network (primary and secondary), distributed in 150 PDFs, more than 6,000 CTOPs and 600 CDOPs, in addition to Building Structures, with an average duration of 4 months per city. Optical, guiding and offering necessary support to Coordinators, Supervisors and teams for the realization of projects, fulfillment of goals and financial achievement. Being also responsible for interacting with customers regarding the forecast of works, dimensioning of teams, elaboration and monitoring of schedules, crisis management, closing of works, documentation and billing, having as main customers TIM and American Tower do Brazil.
  • Tlp
    Project Manager
    Tlp Jul 2018 - Jan 2020
    Brazil
    Responsável pelos contratos perante a TIM para Manutenção de Rede de Fibra Óptica (cidade São Paulo) e Implementação de rede de Fibra Óptica, Backhaul e FTTH nos estados de SP, MG, PR, SC e RS.
  • Tim Brasil
    Executive Manager
    Tim Brasil Nov 2012 - Dec 2015
    Recife Area, Brazil
    Agregada a responsabilidade pelo gerenciamento da área de Implementação Móvel da TIM Nordeste e TIM Norte, mantendo-se a função de Operação e Qualidade, e somando-se os processos relacionados a implementação, com equipe composta por 3 Gerentes Senior, 9 Gerentes, com um quadro próprio acima de 400 colaboradores, e plena interação com todos os fornecedores envolvidos em todas as etapas do processo.Responsável pela manutenção de capacidade e qualidade de 28% do Market Share da TIM no Brasil, com mais de 21 milhões de assinantes nas regiões Nordeste e Norte, com aproximadamente 3.600 sites físicos e 10.000 elementos lógicos.Tendo atribuída também a função de Porta-Voz oficial, para relacionamento com órgãos governamentais (Anatel, Procon, MP, Prefeituras e Estado), bem como mídia (jornal, rádio e TV).
  • Tim Brasil
    Network Assurance Manager
    Tim Brasil Apr 2012 - Nov 2012
    Recife Area, Brazil
    Responsável pela Operação e Qualidade de Rede, Móvel e Fixa, da TIM Nordeste (PE, CE, AL, PB, RN e PI) e TIM Norte (PA, MA, AM, RR e AP), abrangendo plataformas Core, Acesso, Transmissão, gerenciamento de leased-lines, e ampla interação com as áreas Comerciais, Regulatório, Relações com Imprensas, bem como com as áreas de Planejamento de Rede, Implementação e áreas de Operação (NMC/NOC), em regime 24h x 7d, e em casos de falhas realizando follow-up com Diretorias e Presidente (de acordo com abrangência e duração da falha), bem como posicionamento para órgãos de Imprensa e posterior esclarecimentos à Anatel e caso necessário com Procon, Ministério Público, Vereadores, Deputados, Prefeitos, Senadores e Governadores, atuando como Porta-Voz oficial. Envolvimento com fornecedores e outras operadoras, durante tratativa de falhas, planos de ação, ou acompanhamento gerencial periódico, bem como análise de performance contratual para os contratos de operação e manutenção de campo.Participação na implementação de novas tecnologias (HSDPA+, LTE), e upgrades de software.
  • Tim Brasil
    Network Implementation Manager
    Tim Brasil Apr 2011 - Mar 2012
    Rio De Janeiro Area, Brazil
    Responsável pela área de Implementação da Rede Móvel e Fixa da TIM RJ, responsável pelos sites e equipamentos (Core, Acesso e Transmissão) dos estados do RJ, ES, MG, BA e SE, atuando em todas as etapas do processo tais como; aquisição, licenciamento, construção, implementação de equipamentos, e o devido handover para a área de Operação após sua aceitação, bem como processos de ampliação, ou swap de equipamentos (como o ocorrido com a rede 2G e 3G do estado RJ, consolidando mais de 1.000 sites em um período de 6 meses), com processo tido como transparente para a área comercial e usuário final.
  • Tim Brasil
    Core Network Planning Manager
    Tim Brasil Nov 2003 - Mar 2011
    Responsável pelas áreas de Planejamento de Core Network e Planta de Testes, responsável pelo dimensionamento, elaboração de RFI e RFP, budget, forecast, aquisição, testes de Implementação, ativação comercial e migração de tráfego/assinantes, e monitoramento de KPIs para assegurar funcionamento dentro da capacidade previamente definida, das plataformas tidas como Core, tais como HLR, MSC, MSC-S, M-MGw, SCP (Rede Inteligentes), Dados (GGSN e SGSN), SMS e VMS, tendo relacionamento com fornecedores (Ericsson, Nokia, Tekelec, Italtel, Huawei e ZTE, dentre outros). Participação na análise e concepção de novos planos comerciais ou promoções, avaliando impacto, promovendo as alterações necessárias e participando das etapas de validação (cenários de chamada e tarifação, UAT, PVV e PQR), incluindo plataformas de Aprovisionamento (EMA), Mediação (EMM), URAs e IVRs, para cenários Pré-Pago e Pós-Pago.Interações com área Comercial, MkT, Project Management, TI e Call-CenterAbrangendo plataformas de atendimento da TIM Brasil (todos os estados).Envolvimento com áreas internas como Comercial, TI, Suprimentos, Jurídico e Regulatório.
  • Ericsson
    Technical Manager
    Ericsson Jan 2002 - Nov 2003
    Technical Dimensioning / Solution Design / Technical Manager for GSM System, envolved in RFI and RFQ phases of C, D and E frequency bands (1,8MHz) in Brazil. Responsible for MSC, GMSC, HLR, SCP, BSC, TRC and RBS.System Design and Technical Support for NSS nodes (MSC, GMSC, HLR and SCP), and BSS (BSC, TRC and RBS) at TIM's (Telecom Italia Mobile) in Brazil. Daily contact with the customers to provide full techinical support. Dimensioning and Implementation of new nodes, expansions, software upgrades or features/services launch.
  • Ericsson
    Technical Manager, For Tdma Systems
    Ericsson Jul 1999 - Dec 2001
    Technical Manager, responsible for TIM account, allocated for TIM Maxitel (Bahia and Sergipe states). Ericsson's Salvador Office (Bahia, Brazil).Design and Techincal Support for Implementation and Commercial network elements, Software Release Upgrades, Feature Implementantion and Expansions. Switching and RBS.
  • Ericsson
    Tdma System Design (On Tim Account)
    Ericsson Jan 1999 - Jun 1999
    Technical Manager, responsible for TIM account. Dedicated to provide Technical Dimensiong and Support for TIM (Telecom Italia Mobile) in Brasil at TDMA (IS-136) Networks. TIM Nordeste, TIM Sul and Maxitel.Envolved at TIM's TDMA fire-up at TIM Maxitel (Bahia, Sergipe and Minas Gerais states).
  • Ericsson
    Tdma System Design
    Ericsson Jul 1997 - Dec 1998
    Technical Dimensioning and Design for TDMA System, dedicated to A anb B band operators (CRT, TELESC and TELEPAR). Focus in in Core (Swithching Center and HLR) and Radio Access (RBS e Transmission, Mini-Link).
  • Ericsson - Sweden
    Enginnering
    Ericsson - Sweden Jan 1997 - Jun 1997
    Working at TDMA Engennering Department (RMOA) at Product Packge Customizations for TDMA Switching Center (IS-136).
  • Ericsson
    Technician
    Ericsson Nov 1989 - Dec 1996
    Acted at Ericsson Engineering Department, on implementation fixed (PSTN) networks, based on Ericsson's AXE 10 platform. Elaboration of hardware installation projects and software configuration. Implementation of the first TDMA System in Brazil (IS-136), based on Ericsson's AXE 10 and RBS 882/RBS884. Responsible for hadrware dimensioning, material specification, installation, activation and technical support.

Douglas Bogdzevicius Soares Skills

3g 3gpp Gsm Telecommunications Transmission Mobile Devices General Packet Radio Service Wideband Code Division Multiple Access Tecnologia 4g

Douglas Bogdzevicius Soares Education Details

Frequently Asked Questions about Douglas Bogdzevicius Soares

What company does Douglas Bogdzevicius Soares work for?

Douglas Bogdzevicius Soares works for Dutra Máquinas

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Douglas Bogdzevicius Soares's current role is Manager | Executive | Planning | Operations | Implementation | Telecom | Quality | SLA | KPI | Customer Satisfation | Budget & Forecast.

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What schools did Douglas Bogdzevicius Soares attend?

Douglas Bogdzevicius Soares attended Fundação Dom Cabral, Fgv - Fundação Getulio Vargas, Universidade Mackenzie, Colégio Lavoisier.

What skills is Douglas Bogdzevicius Soares known for?

Douglas Bogdzevicius Soares has skills like 3g, 3gpp, Gsm, Telecommunications, Transmission, Mobile Devices, General Packet Radio Service, Wideband Code Division Multiple Access, Tecnologia 4g.

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