System Engineer
Current
Oct 2023 - Present
AeroLeads people directory · profile
Douglas Carneiro Email & Phone Number
System Engineer @ Derivco | Network Administration, Technical Support | CCNA | CompTIA Sec+ | AZ-104 in progress
at
Derivco
1 work email found
@prometheusgroup.com
3 phones found area 473
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
System Engineer @ Derivco | Network Administration, Technical Support | CCNA | CompTIA Sec+ | AZ-104 in progress
Location
New Farm, Queensland, Australia
Company size
Who is Douglas Carneiro? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Douglas Carneiro is listed as System Engineer @ Derivco | Network Administration, Technical Support | CCNA | CompTIA Sec+ | AZ-104 in progress at Derivco, a with 2081 employees, based in New Farm, Queensland, Australia. AeroLeads shows a work email signal at prometheusgroup.com, phone signal with area code 473, and a matched LinkedIn profile for Douglas Carneiro.
Douglas Carneiro previously worked as System Engineer at Derivco and System Engineer at Dxc Technology. Douglas Carneiro holds Bachelor'S Degree, Computer Science from Universidade Do Vale Do Itajaí.
Company email context
Email format at Derivco
This section adds company-level context without repeating Douglas Carneiro's masked contact details.
{first_initial}{last}@prometheusgroup.com
86% confidence
AeroLeads found 1 current-domain work email signal for Douglas Carneiro. Compare company email patterns before reaching out.
Profile bio
About Douglas Carneiro
I am a Network Engineer/SysAdmin with more than 7 years of experience. I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for translating highly complex technical information into terms and concepts that the end users can readily grasp. These skills have enabled me, in my most recent position, to reduce the monthly amount of tickets by 60% in a period of 1 year, vastly improving our client satisfaction ratios.Furthermore, I am multi-task oriented, hard worker, quick learner, enjoy a challenge and continually stay abreast of the latest advancements in the IT field.
Listed skills include Ferramentas De Business Intelligence, Erp, Itil, Cobit, and 18 others.
Current workplace
Douglas Carneiro's current company
Company context helps verify the profile and gives searchers a useful next step.
Derivco
9 roles
Douglas Carneiro work experience
A career timeline built from the work history available for this profile.
System Engineer
Feb 2023 - Oct 2023
Implementation Specialist
- Developed T-SQL scripts to attend customer requests- Developed and Designed Crystal Reports- Responded to support requests from end users and patiently walked individualsthrough troubleshooting tasks.- Explained technical information in clear terms to non-technical individuals topromote better understanding.- Solved 128 tickets since the starting date. The average number of tickets closedper agent is 29 in the same period.
Aug 2022 - Feb 2023
It Support Specialist
Apr 2022 - Aug 2022
It Support Specialist
Jan 2022 - Apr 2022
It Support Specialist
Jan 2022 - Apr 2022
System Administrator
Jul 2018 - Oct 2018
System Administrator
- Developed and documented processes, procedures, and work instructions for theIT department to comply with ISO 9001 standards and best practices- Configured and managed network equipment such as firewalls, proxy servers,routers, DNS and DHCP servers.- Implemented VPN, URL Filtering, network segmentation and other best practicesto increase the efficiency and security of the network- Configured and maintained Windows and Linux servers such as Active Directory,Web Servers, and SQL Servers.- Implemented Zabbix to monitor the performance of the network and identify gapsand failures.- Managed services and equipment acquisition- Supervised 3 Help Desk operators in providing excellent customer service tocallers requiring assistance for hardware and software issues- Implemented ITIL best practices to increase the quality rate of the service from77% to 94%, reducing the tickets opening number in 44% with Root CauseAnalysis- Administered, supported, and monitored Microsoft SQL Databases
Feb 2014 - Mar 2018
It Support Specialist
- Set up Windows and Apple desktops and laptops and all types of mobile devices- Provided solutions to operations issues for users, working closely via phone, email,live chat, and web teleconference with end users- Maintained high tech support standards for quality and productivity metrics.
Mar 2013 - Dec 2013
Team & coworkers
Colleagues at Derivco
Other employees you can reach at derivco.com. View company contacts for 2081 employees →
JB
Julia Biginiak
Colleague at DerivcoUkraine
View →
JH
Jory Hailstone
Colleague at DerivcoDurban Metropolitan Area, South Africa
View →
CJ
Cathy Joubert
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
View →
DS
Darlene Shunmugam
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
View →
JA
Jem Atkins
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
View →
AS
Alka Sooful
Colleague at DerivcoCity Of Johannesburg, Gauteng, South Africa
View →
DM
Deepan Makan
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
View →
SM
Sivan Moodley
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
View →
AP
Antonio Piraino
Colleague at DerivcoMilford, Delaware, United States
View →
FW
Frans Whyburd
Colleague at DerivcoCity Of Cape Town, Western Cape, South Africa
View →
Julia Biginiak
Colleague at DerivcoUkraine
View →
JH
Jory Hailstone
Colleague at DerivcoDurban Metropolitan Area, South Africa
View →
CJ
Cathy Joubert
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
View →
DS
Darlene Shunmugam
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
View →
JA
Jem Atkins
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
View →
AS
Alka Sooful
Colleague at DerivcoCity Of Johannesburg, Gauteng, South Africa
View →
DM
Deepan Makan
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
View →
SM
Sivan Moodley
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
View →
AP
Antonio Piraino
Colleague at DerivcoMilford, Delaware, United States
View →
FW
Frans Whyburd
Colleague at DerivcoCity Of Cape Town, Western Cape, South Africa
View →
4 education records
Douglas Carneiro education
Bachelor'S Degree, Computer Science
Advanced Diploma, Telecommunications Network Engineering
Diploma, Project Management
General English
Shafston International College
FAQ
Frequently asked questions about Douglas Carneiro
Quick answers generated from the profile data available on this page.
What company does Douglas Carneiro work for?
Douglas Carneiro works for Derivco.
What is Douglas Carneiro's role at Derivco?
Douglas Carneiro is listed as System Engineer @ Derivco | Network Administration, Technical Support | CCNA | CompTIA Sec+ | AZ-104 in progress at Derivco.
What is Douglas Carneiro's email address?
AeroLeads has found 1 work email signal at @prometheusgroup.com for Douglas Carneiro at Derivco.
What is Douglas Carneiro's phone number?
AeroLeads has found 3 phone signal(s) with area code 473 for Douglas Carneiro at Derivco.
Where is Douglas Carneiro based?
Douglas Carneiro is based in New Farm, Queensland, Australia while working with Derivco.
What companies has Douglas Carneiro worked for?
Douglas Carneiro has worked for Derivco, Dxc Technology, Prometheus Group, Enbridge It Services, and Souza Hub.
Who are Douglas Carneiro's colleagues at Derivco?
Douglas Carneiro's colleagues at Derivco include Julia Biginiak, Jory Hailstone, Cathy Joubert, Darlene Shunmugam, and Jem Atkins.
How can I contact Douglas Carneiro?
You can use AeroLeads to view verified contact signals for Douglas Carneiro at Derivco, including work email, phone, and LinkedIn data when available.
What schools did Douglas Carneiro attend?
Douglas Carneiro holds Bachelor'S Degree, Computer Science from Universidade Do Vale Do Itajaí.
What skills is Douglas Carneiro known for?
Douglas Carneiro is listed with skills including Ferramentas De Business Intelligence, Erp, Itil, Cobit, Banco De Dados, Firewalls, Java, and Delphi.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Douglas Carneiro you were looking for.
View similar profiles
