Douglas Castro, Cpt, Cit, Esgp, Csp Email & Phone Number

• Cultivate B2B relationships and collaborate with employers to create SaaS sales opportunities• Oversee marketing and advertising and identify and promote SaaS business opportunities• Develop and oversee budget planning and processes, and review and approve budgets• Conduct costs-benefit analysis and optimize budgets based on spend data and performance• Budget and forecast training initiatives and estimate projected return on investment• Design and manage value-driven professional development learning programs• Train organizational leaders and frontline supervisors to effective lead, manage and train• Responsible for reviewing and tracking client leading and lagging indicators for optimal performance • Develop relationships with employers, leaders, and managers to provide professional development, craft, diversity and inclusion, and health and safety custom designed training programs • Product manager for developing and implementing leadership and strategic SaaS programs for clients in healthcare, utilities, technology, finance, O&G, construction, transportation, and logistics• Track and trend leading and lagging indicators for quality, risk management and safety• Consult and provide training solutions to knowledge, skills, behavioral and performance • Consult and provide training solutions to improve customer experience, increasing employee morale• Design SCORM compliant learning content for various LMS CBT• Review and draft policies, procedures, processes, training initiatives, and surveys to support client organization's human resource compliance and training needs• Regularly work with standards for FTC, SEC, FCC, FDIC, EPA, DOL, DOT, NIOSH, CDC, DOE• Design and develop employee new-hire orientation and on-boarding programs• Design training for healthcare Medicare Parts C and D Fraud, Waste, and Abuse, HIPAA and BBP• Design training for TXDOT and UT Health employee healthcare onboarding and safety training

• Led HSE consultant/advisor, training for disaster recovery operations and site-work restorations• Conduct risk management evaluations and provide assessment solutions for quality control• Designed training products for workforce safety and health and environmental protection• Provided consulting concerning EPA-RCRA Compliance Guidelines, including HAZWOPER training• Drafted and implemented internal controls, policies, procedures, and best practices guidelines • Managed audits and investigations related to regulatory and compliance issues• Responsible for providing transactional and other legal support for business banking client operations• Drafted commercial real estate loan documents, and performed due diligence pre-closing tasks• Responsible for the orientation and onboarding training of new hire compliance services personnel • Responsible for document control and data-driven KPI reports • Led compliance team in researching regulatory issues business banking transactional matters• Responsible for drafting AML (Anti Money Laundering) compliance documents and training

New Orleans, La, Us

• Responsible Federal and State Regulatory and Compliance Research• Drafted corporate compliance plans related to regulatory requirements and internal standards for quality • Created excellence plans enabling employers to operate more effectively and achieve organizational goals• Reviewed filings for corporate mergers and acquisitions, chain of title, and corporate real estate accuracy • Worked with the Louisiana Mineral Board and the Louisiana Department of Natural Resources (LA DNR) in relation to the regulatory issues regarding natural gas projects• Prepared requests and applications for compliance grants from federal and state agencies• Reviewed client policies and procedures to assure compliance with various federal and state standards • Reviewed specific exposure control plans for chemical storage to comply with EPA RCRA and OSHA PSM• Managed closing checklists, due diligence reviews (including title and survey), and prepared initial drafts of closing documents and corporate mergers and acquisitions• Updated agreement drafts and ensured templates were made available internally and to external clients• Responsible for researching federal regulatory issues and project finance/corporate transactions• Prepared and filed multiple state license applications, and filed commercial mortgage, conveyance and UCC filing in multiple state jurisdictions• Conducted legal online research for FCC, IRS, FDIC, AML, SEC, DOL, EPA, DOT, & CDC compliance• Responsible for reviewing, interpreting, and completing SEC 10-Q and 10-K required forms