Douglas Coyne Email & Phone Number

Trevose, Pa

Yardley, Pa

Managed data that supported clients' sales teams. Met with clients, vendors, and internal product owners to gather requirements for development and testing of import and export processes. Automated and scheduled processes to run according to client and vendor needs. Held administrative responsibilities for several internal systems that supported HR, finance, client services, fleet, and incentive compensation. Extensive experience creating SSIS packages and SQL Agent jobs to automate data integration processes in SQL Server 2008 and 2012 environments. Developed SSRS reports based on client requirements and deployed them for both ad hoc and subscription-based consumption. Created complex Stored Procedures, Views, and Functions for data integration and reporting purposes. Created data stewardship processes that saved money for the company and its clients by reducing time wasted on bad leads and cutting data processing and validation costs from vendors. Adopted Workday as new HR and payroll system, completing seamless transition of several critical processes previously sourcing data from old systems.

Morristown, Nj

Provided application support to in-house and remote users running Windows 7, Windows 10 and IOS operating systems.Earned Veeva Vault Administrator certification, provided support to end-users and managed bulk data uploads through the Vault Loader. Created and executed test scripts to verify results.Used the Airwatch Mobile Device Management tool to monitor and troubleshoot iPads used by field sales personnel. Managed software installs and distribution of content through the MDM Console.Performed Office 365 admin functions using the Admin Console, with limited use of Powershell as well. Installed and configured both Veeam imaging software and JungleDisk backup software on home-office and remote PCs.Extensive use of TeamViewer to support remote PC users.Earned both Administration and Configuration certifications for Mobile Intelligence CRM. Supported sales personnel with CRM issues and managed the deployment of software updates to the field.Used Samanage asset management system to maintain a database of all IT assets. Also used the service desk feature to create standardized procedures for commonly performed tasks.Performed QA analysis on multiple Tableau dashboards that were presented to senior management on a weekly basis. Was training with a Tableau consultant to begin doing dashboard development when my position was eliminated. Limited use of Active Directory to manage user profiles.

Northern New Jersey

Created brand comparison marketing to demonstrate superior profitability and quality of company's boutique wines versus better known brands. Boosted sales by conducting in-store tasting events and wine dinners

Clinton, Nj

Oversaw all aspects of running retail wine and spirits store. Analyzed sales data to identify and market most profitable items in each category. Managed all aspects of the store’s website, including promotional mailings and maintenance of online inventory. Responsible for all scheduling, payroll, and purchasing.

Bachelor Of Science (Bs), Economics

Activities and Societies: Fencing Team

Programming Certification, Computer Science