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Self motivated Senior Pre and Post Sales Technical expert with experience with many different types of roles. Able to be the first person on the ground to help build out the process and grow for Sales Engineering or Technical Account Management or helping to scale out those teams.Specialties: Unix, Windows, Python, Training, Customer Demos/Presentations, POCs, Account Management
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Head Of Customer EngineeringSocketLos Angeles, Ca, Us -
AdvisorMimoto Nov 2023 - PresentSan Francisco, Ca, Us -
Cpo & Co-FounderMimoto Feb 2021 - Nov 2023San Francisco, Ca, UsMimoto is changing how data is protected. It proactively identifies security breaches, so they can be addressed and stopped in real-time. -
Head Of Customer EngineeringSocket Nov 2023 - PresentSan Francisco, Us -
Sr. Manager, Solutions EngineeringFastly Oct 2020 - Mar 2021San Francisco, Ca, Us -
Director Of Professional ServicesSignal Sciences Nov 2016 - Oct 2020Culver City, California, Us -
Director Of Sales And Sales EngineeringIron.Io Oct 2016 - Nov 2016Las Vegas, Nevada, Us -
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Sales EngineerOkta, Inc. Jun 2015 - Nov 2015San Francisco, California, Us -
Sales Engineer, EmeaMokafive Sep 2013 - Apr 2015Redwood City, Ca, Us -
Iem Business Development & Pre-Sales ManagerMibtree Ltd Jan 2013 - Sep 2013Ampthill, Bedfordshire, Gb -
Senior Sales Engineer For EmeaBigfix, Inc. Jan 2008 - Dec 2012Sunnyvale, California, Us• Respond to and create technical proposals for RFI, RFP, and POC.• Participated in security conventions such as infosec.• Perform presentations for customers: C-level and IT staff.• Performed POCs as a tool to drive sales closure.• Maintained a close business relationship with the Sales Account Managers to ensure successful closure of deals.• Worked on many large multi-million deals• Helped run the EMEA partner enablement and training programs.• Created SE Concepts for POCs such as an ArcSight Adapter and RPM Dependency resolution utility.• Tools: Perl, Visual Basic, BigFix Relevance Language -
Professional Services EngineerBigfix, Inc. Jan 2007 - Dec 2007Sunnyvale, California, Us• Provided customer training both onsite and offsite.• Performed implementation services for the BigFix Product.• Assessed and built out requirements for hardware requirements for implementation.• Designed ad-hoc tools for professional services such as automated content creation scripts.• Ran customer deployment health checks to ensure the deployment was in the optimal configuration.• Worked with large customers for advanced support issues and custom requirements, for example: Deutsche Bank, Reuters, Santander, Large Chip Manufacture, Fortune 1 Retailer, Schwab -
Technical Support EngineerBigfix, Inc. Nov 2005 - Dec 2006Sunnyvale, California, Us• Maintained a high customer satisfaction level• Created ad-hoc scripts to automate support functions such as scripts that determined system load, automated case and ticket creation, searched for errors in core files• Liaised closely with developers to find solutions to critical issues with the large customers• Ran webexs to remotely troubleshoot issues• Configured and setup the BigFix forum
Frequently Asked Questions about Douglas C.
What company does Douglas C. work for?
Douglas C. works for Socket
What is Douglas C.'s role at the current company?
Douglas C.'s current role is Head of Customer Engineering.
What is Douglas C.'s email address?
Douglas C.'s email address is do****@****iron.io
What is Douglas C.'s direct phone number?
Douglas C.'s direct phone number is +4474604*****
Who are Douglas C.'s colleagues?
Douglas C.'s colleagues are Johnathon Martin, Evan Campbell, Bill Lewellen, Chase Jeske, Kurt Bruemmer, Grandma Grandpa, Maia Shivers.
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