Sales Leadership Lead and direct sales, service and business development activities to achieve targeted results in the categories of deposits and customer relationship growth, customer retention, revenue, market share and customer/employee commitment and satisfaction. Make proactive calls to high-value customers and non-customers in order to identify potential opportunities for retention and growth of customer relationships.Develop and maintain relationships with assigned internal business partners such as Mortgage, Small Business Banking, Wealth and Institutional Management, Business Banking and Securities; in order to develop lasting customer relationships and refer clients and prospects to each other. Actively coach and model behaviors concerning sales and services. Use all sales tools, including profiling customers' needs through the use of various technologies and sales coaching tools to ensure a consistent and valued customer experience.Talent Leadership Lead, coach and manage a banking center team. Ensure the development and performance of employees in the areas of remarkable customer experience, service excellence, relationship management, in-depth consumer and business product/service knowledge and execution.Manage and be held accountable for individual and team sales production goals and quality service levels. Develop and manage a high-performing team. Directly manage the Human Resources processes for employees including selection, training, performance management, disciplinary actions, individual career development and retention.OperationsAccountable for the compliance with applicable federal, state, and local laws and regulations; and Comerica policies and procedures. Ensure compliance and completion of necessary compliance related training. Transactional customer service, Accept and process deposits, withdrawals and payments and handle other over the counter and mail transactions, as needed.Actively involved in local community organizations.

Retail consumer banking specialist focusing on new and existing account management, residential lending, and assisted in team member professional development.

Residential real estate specialist trained in listing and purchasing contract negotiations.

I managed the Kohler product sales for all Northern California Home Depot stores including; product placement set displays, new store set design, and special orders.